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June B
Full Star Full Star Full Star Full Star Empty Star
3-20-2020
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Chloe Horner
Full Star Full Star Full Star Full Star Full Star
3-19-2020
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Chefboirp
Full Star Full Star Full Star Full Star Full Star
3-18-2020
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Daniel Hassa
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Daniel Hassa

Courteous and professional staff from attendance personal Master technicians And management thank you

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Vickie Evensen
Full Star Full Star Full Star Full Star Full Star
3-15-2020
CARS
Jackie
Full Star Full Star Full Star Full Star Full Star
3-8-2020
Great experience

I recently purchased a 2020 Outback from Roy Robinson dealership, I had such a great experience here. I originally went to a different Subaru dealership and found them to be very uninterested and not helpful. At Roy Robinson, Pascal spent a lot of time with me showing me the cars features and being very upfront. It was the perfect combination of informative without being pushy. I am very pleased.

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Savannah H
Full Star Full Star Full Star Full Star Full Star
3-7-2020
Savannah H

After touring multiple Subaru dealers in the Greater Seattle Area Roy Robinson was by far the best to work with. Thanks!

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MeDonna O'Dell
Full Star Full Star Full Star Full Star Full Star
3-6-2020
MeDonna O'Dell

Great customer service! I bought a Suburu a month ago and I am more than pleased.!

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Lucas Coffey
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Lucas Coffey

I worked with Nancy Novak on a 2016 Ford Edge Sport. I've purchased luxury before and working with her and RRS was by the easiest car buying experience I've ever had. There was a hiccup in the end, but the GM stepped in and got it taken care of (issue with a down payment and my bank). I don't leave reviews very often, but my experience was so good I thought I'd share my experience. Nancy knows her stuff and her customer service is top notch. I cannot recommend her enough! The final price was negotiated over the phone and I showed up around 630pm and was done with the entire process before 900pm. The staff was very helpful and not pushy. If you go here ask for Nancy, she's awesome!

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David Singer
Full Star Full Star Full Star Full Star Full Star
3-4-2020
David Singer

Came by for an Express oil change in to get my tires rotated. I was in and out in less than 1 hour everybody at this dealership is very very friendly 👍♥️

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William Stone
Full Star Full Star Full Star Full Star Full Star
3-2-2020
CARS
Mardica Hanby
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Subaru Forester limited we love it.

Kelly Rayson at Roy Robinson was our sales person. Kelly is a great guy he helped us so mush. He is a very kind hearted we have bought 4 vehicle's from Roy Robinson. You are the best.

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Karin Thorsen
Full Star Full Star Full Star Full Star Full Star
2-28-2020
Karin Thorsen

They have excellent service! I only take my Subaru to Roy Robinson. They always vacuum and wash my car after every service. The staff is friendly, knowledgeable, and I trust their work.

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Melanie Luther
Full Star Full Star Full Star Full Star Full Star
2-28-2020
Melanie Luther

I would like to do a shout out to Seth in Service Department!!! Thank you for being attentive to my Foresters needs and keeping me in the loop as to what is going on!!! You are very VERY appreciated!!! Thank you!!!

CARGURUS
GuruQS2DP
Full Star Full Star Full Star Full Star Full Star
2-28-2020
GuruQS2DP

Couldn't be happier with the dealer and the sales person. Quick response, easy to work with and no hassles.

YELP
Melanie L.
Full Star Full Star Full Star Full Star Full Star
2-27-2020
Melanie L.

I love the fact that they have a Express Lube area where no appointments are necessary. My Forester was in need of a Lube and this was my 2nd time at Roy Robinson, my just moving here not too long ago. I also needed my battery checked because I knew it was in need of replacing soon. Seth, in the service area, kept me informed and was very attentive to my Foresters needs. And my battery did need replacing and he got it done and also got my car washed and vacuumed out!!! I appreciate good service and he was the best!!!

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Zac Brown
Full Star Full Star Full Star Full Star Empty Star
2-27-2020
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Michael Clark
Full Star Full Star Full Star Full Star Empty Star
2-27-2020
Michael Clark

Bought a used car, but they were awesome!

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Joe Brummitt
Full Star Full Star Full Star Full Star Full Star
2-27-2020
Joe Brummitt

We just purchased our second Subaru Forester from Roy Robinson and we couldn’t be more pleased with our experience. After purchasing cars from multiple dealerships in the Puget Sound region over the past 40 years, we can absolutely say that Roy Robinson provides the best buying experience, hands down!!! We have been fortunate to work with an amazing salesperson both times. We specifically requested to work with Ian Lugg after our initial purchasing experience a couple years ago. He provided us with the same exceptional purchasing experience the second time around. From the car selection process to the fair and honest price negotiation, we couldn’t have been more satisfied. We don’t know the sales manager’s name but whoever they are, they have the purchasing experience nailed. Commitment to customer satisfaction is truly practiced at this dealership! Thanks again for providing a car purchasing experience that we actually look forward to!!!!!

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Hope Burman
Full Star Full Star Full Star Full Star Full Star
2-26-2020
Hope Burman

I took my parents to Roy Robinson to get a new car. We had such a good experience working with Jen to get them in a new outback so I knew I would be coming back when my husband and I were ready to get a new car. Today was the day and Jen definitely did not disappoint! Thank you so much for everything, we are so excited to have some new adventures in our beautiful new car!!!

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Shawn Voyles
Full Star Full Star Full Star Full Star Full Star
2-25-2020
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Yogesh Kakodkar
Full Star Full Star Full Star Full Star Full Star
2-24-2020
Yogesh Kakodkar

Bought my Subaru Forester Touring 2020 from here. I requested a price via email and the price quote I received from Ian was fair and better than other quotes I received form nearby dealerships. He gave breakdown of the charges as well. He also provided a link for financing application after I indicated interest in promotional financing. When we went to buy the car at the dealership Ian was friendly and was quick with the paperwork. There were no surprises either; quote, fees,APR etc were accurate. Susan from financing department was friendly as well and not pushy with the other services they offered. Thanks Ian and Susan for making our car buying experience wonderful. I drove our SUV home satisfied with the car, and the buying experience.

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leah vander veen
Full Star Full Star Full Star Full Star Full Star
2-22-2020
leah vander veen

These people are the best... Hands down...the best

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Cas Pendragon
Full Star Full Star Full Star Full Star Empty Star
2-22-2020
DEALERRATER
subaruguy
Full Star Full Star Full Star Full Star Full Star
2-19-2020
Bought a new 2020 Legacy from Michael Kempter. Absolutely...

Bought a new 2020 Legacy from Michael Kempter. Absolutely the best experience ever. Michael quoted a price online, went in for the test drive and the rest is history.

CARS
40somethingbuyer
Full Star Full Star Full Star Full Star Full Star
2-19-2020
Easy, honest process

This is the third car we've bought here. Really great people. Roy Robinson really listens to what you want in a car and doesn't try to just push their inventory on you. Definitely will be back for more cars in the future.

DEALERRATER
kschase80
Full Star Full Star Full Star Full Star Full Star
2-17-2020
Super car buying experience!

Bought a new Subaru Forester 2/11/2020 from Andrew Manseth. Best auto buying experience we've ever had! Friendly, knowledgeable, attentive, honest. Highly recommended!

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Jose Vargas
Full Star Full Star Full Star Full Star Full Star
2-17-2020
Jose Vargas

Once again great customer service by Nick Bailey. Came in with a last minute issue and was given the solution to get it repaired asap...by far I have never had an issue at their service department and this is the only place I bring my crosstreck for service. Very satisfied customer and without a doubt a customer for life...

CARS
Keelin
Full Star Full Star Full Star Full Star Full Star
2-16-2020
1st time buyer

Best customer service experience I have had in a long time. Doug was very professional, and also laid back too. He helped me with my first car and told me the ins and out of the vehicles and helped with what I needed. Definitely go to Doug if you are looking for a vehicle!

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Tabitha Bishop
Full Star Full Star Full Star Full Star Full Star
2-15-2020
Tabitha Bishop

Michael Engelbretson has been my go to salesman for everything for many years...he acknowledged me when no other dealership would...he has taken care of me everytime...I highly recommended him and this dealership...always a pleasure to talk with him...thank you...he needs a raise

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A U
Full Star Full Star Full Star Full Star Full Star
2-14-2020
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Sarah DiPietro
Full Star Full Star Full Star Full Star Full Star
2-14-2020
Sarah DiPietro

What a great car buying experience! Andrew helped us out and had so much knowledge about Subaru’s. I am grateful that everyone was helpful from start to finish. Highly recommend!

YELP
Sarah D.
Full Star Full Star Full Star Full Star Full Star
2-14-2020

Outstanding service and people! Everything from start to finish went great. After buying my car, I got hit and Andrew was nice enough to let me use a loaner car. They truly go above and beyond for their customers and I will be back for all my Subaru needs.

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Casey Babylon
Full Star Full Star Full Star Full Star Full Star
2-11-2020
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Reshma G
Full Star Full Star Full Star Full Star Full Star
2-8-2020
Reshma G

We got a new car from Roy Robinson Subaru. We had an excellent service. Troy was very helpful. He is very knowledgeable and very patient with the sale. We have met many Sales people from different dealers, but Troy @ Roy Robinson was the best. Will definitely recommend Roy Robinson and Troy.

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Molly Dermond
Full Star Full Star Full Star Full Star Full Star
2-8-2020
Molly Dermond

The service here is always amazing and very fast. I come here for regular maintenance, but they're also very helpful with recommendations/answers to questions I have about my car as a first time Subaru owner.

CARS
Kathy
Full Star Full Star Full Star Full Star Full Star
2-7-2020
Very nice people. Definitely recommend.

Doug Patchett and Tal helped me. Made it an easy and actually pleasant experience. Even signing all the paperwork was made painless by Christina.... she was extremely efficient, and so nice.

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Maria Keller - Merritt
Full Star Full Star Full Star Full Star Full Star
2-4-2020
Maria Keller - Merritt

Husband and I were looking for a new car... Thanks to David we had a great buying experience !!!!!!

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Never Enough
Full Star Full Star Full Star Full Star Full Star
2-3-2020
Never Enough

Great service

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Shawn Moro
Full Star Full Star Full Star Full Star Full Star
1-28-2020
Shawn Moro

Good people and good deals!!

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Chris Pedersen
Full Star Full Star Full Star Full Star Empty Star
1-28-2020
Chris Pedersen

We bought a 2019 STI from this dealership and it been very happy everyone is very helpful and friendly service department is just a little bit slow