Customer Testimonials

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Roy Robinson Subaru
12/14/2018
Great Dealership! Picked out my car quickly, great selection on hand. Got the best deal, and all was completed quickly. Staff is all professional and not pushy.
Andrea B.
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Roy Robinson Chevrolet
12/13/2018
I recently bought a car at the Marysville Roy Robinson Chevrolet dealership. I was dreading it! My whole experience was outstanding. Jake Hensrude referred me to Ivar Mejlaender, a great salesman. He showed me all the cars I had wanted to look at. He was very knowledgeable about safety and service ratings, showed great patience with all of my questions about "new cars". I last purchased a care in 2003 so technology has come a long way. I left with a car that exceeded my expectations and he taught me all about the bells and whistles. The financial representative was warm and friendly and I appreciated Jakes very pleasant and professional service as well. Every chance I get to refer someone to this great team, I WILL!
Lucinda C.
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Roy Robinson Subaru
12/12/2018
My little 2003 Hyundai was on its last leg with high miles. I researched and found Subaru cars have excellent ratings. A friend set me up to talk to Andrew Manseth. Andrew was on time waiting for me. I d did on a 2018 Subaru Forester with safety features and other bells and whistles. Modern technology has come a long way. He showed me how the safety features work and how to use all the features. I took the car on a test run and it felt so comfortable and easy to handle. I made a purchase after looking at several different models. I had already compared prices and knew that Andrew Manseth was helping me to get a super good deal. Everything worked very smoothly and Andrew has again helped me after my purchase to get used to the instrument panel. I feel like I am part of the family at this dealership and I will be cared for as long as I need any assistance. Oh, and bye the way - I did not need to haggle to get my car!
Faye O.
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12/11/2018
Roy Robinson Subaru was exceptional, especially Crystal in the service department. Thank you for your attention to detail!
Kathryn H.
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Roy Robinson Subaru
12/7/2018
Fast and friendly service and helpful on other products to.
Raymond J.
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Roy Robinson Chevrolet
12/4/2018
Excellent service with quality work
A Google User
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Roy Robinson Subaru
12/3/2018
This was our second purchase from Roy Robinson, and the experience both times was exceptional. They do a great job of making the buying process less stressful than it needs to be, and aren't too pushy with their sales. Compared to other Subaru dealers who "didn't take us seriously", RR listened to what we wanted and worked with us to get the car and accessories (snow tires) that we wanted.
Bryan C.
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Great experience
12/7/2018
Ivar is the man. Truly a nice guy that treats you with the respect that you deserve. If you just want to cruise around in a new car all day or sit down and crunch numbers, Ivar is the best associate to be with. Great experience and an even better truck. Thanks for everything!
Riley B.
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Wonderful experience
12/5/2018
Ivar took time to walk through all the features and company offers. Also he patiently explained all the technology that I’m not familiar with. It was wonderful experience with Ivar. I definitely recommend to anyone. Thank you Ivar!!
Keiko M.
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A pleasure to work with
12/5/2018
Ivan was very helpful, no pressure. We knew what we wanted to look at and he showed us exactly that and didn’t try to give us something else He was a pleasure to work with.
Tracy T.
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Roy Robinson Chevrolet
12/1/2018
Quick easy service for an oil change!
Mike T.
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New Tahoe
11/29/2018
We purchased a new Tahoe from Brian and Nate earlier this month. Brian and Nate both went over many options with us and spent several hours with us test driving several vehicles. They also kept our 3 year old daughter entertained and happy! We left happy with the vehicle we wanted after some negotiation on the payment - I think we met somewhere in the middle. In the past we have usually leave car dealerships feeling like we overpaid or settled. We did not feel that way this time and we will be back to Roy Robinson for our next vehicle. The person we worked with in financing was also very helpful and organized despite being fairly new to Roy Robinson.
Lindsey M.
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By far the best car salesman
11/27/2018
Michale Englebretson helped me get the exact car I've been searching for! By far the best car salesman I've ever purchased a car from. Very helpful and kind thank you so much!
Bryant H.
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Roy Robinson Chevrolet
11/27/2018
IVAR was my salesman. He is great. No other dealership could beat the price and they got all the paperwork done quickly. Thank Ivar!
Peter D.
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Roy Robinson Chevrolet
11/25/2018
My husband and I went to go look at some commuters for him for work. Adam came and helped us and was awesome. He showed us around, took us on a test drive and wasn't too pushy, which I appreciate. If he was too pushy we would have easily walked away, instead we settled on a great little car that will save our family hundreds on gas alone each month. Thanks to Adam and the sales manager BR we are very pleased with our experience. This is our 3rd time purchasing from Roy Robinson Chevrolet. I'm sure we will be back again.
Charlene H.
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Roy Robinson Subaru
11/22/2018
Our sales expert, Michael Schuler, was exceptional at listening to our demands and working with us tirelessly to get us to the financing we wanted to get the car we needed. He proposed multiple perspectives and ultimately left the decision in our hands to get to an agreeable option. Even after the agreement, their finance manager threw in extras we weren't expecting! Will happily go back and work with them again.
Eitaro R.
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Shopping for Used Subaru
11/21/2018
Kelly Adams and Bev Cain made our experience very positive. The last time were were car shopping was when we bought the PT Cruiser that we traded in. We left without some of the items from the PT and a quick call to Kelly was all it took. When we returned with our cashier's check the items were in a bag waiting for us. We only received one key and one valet key. But once again a quick call to Kelly and our key will be waiting for us when we return the Forrester for the new windshield. (The windshield is cracked but will be replaced as part of our transaction, no charge. Plus we get a loaner car to use.) Talk about service! Thank You Kelly and Bev!
FkPly from Arlington
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Best experience
11/19/2018
I have bought several (5) vehical's over the last 15 years. This was the easiest, no hassle, and best experience. Thank you so much Ivan Osorio. I will be coming back , and recommending you. Much Love, Judy Azzam
Judy A.
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Great family oriented dealership
11/19/2018
3rd car being bought from Roy Robinson. They're such a great family oriented dealership! Everyone is friendly and the service department is stellar. Kelly Adams helped me out buying this car. He was very informative and he knew his stuff even though it wasn't a Subaru. He answered all my questions with ease and guided me through the car buying process. Definitely recommend him if you're in the market for a new rig!
Jonathan H.
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True commitment to great customer service
11/19/2018
I've been a long time Subaru lover. Finally convinced my husband to look at the forester and outback. We worked with Chuck he was fun and not pressuring at all. Needless to say my husband loves his new outback. Once a truck man and now a proud Subaru owner and driver. They are always super friendly, helpful, and willing to help. We took our other car here for oil changes cause the previous dealership we bought from could never get us in, in a timely manner. Thank you Roy Robinson for your true commitment to great customer service. Now I want a new car Haha we will be back some day to get me a new ride but until then we will enjoy both of our subarus 🙂
Live Laugh Love
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Roy Robinson Subaru
11/18/2018
It is a very easy dealership to purchase a new car, sales never pressured me to buy, clean shop, nice area to wait for your car to be serviced
Paul F.
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Roy Robinson Chevrolet
11/18/2018
Wesley and Brian helped me find what I was looking for. Had a great experience.
James P.
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Roy Robinson Chevrolet
11/17/2018
Love the service that Ivan Osorio gave us we will definitely come back....thank you so much...
Blanca L.
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Flips friends save!!
11/16/2018
Flips friends save!! Flip was amazing to work with really took his time and helped us find the right vehicle. Didn't feel pressured to buy on the spot like other places. Actually ended up buying on my second visit to see him.
Alyssa S.
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Roy Robinson Subaru
11/14/2018
I bought a used 2017 Subaru Legacy last month. It was a great buying experience. Our sales rep, Andrew Manseth was knowledgeable and very helpful, made the whole process easy. I would recommend contacting Andrew when you are considering buying a new car.
Al G.
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I had the BEST experience
11/12/2018
I had the BEST experience with the BEST salesperson Andrew Manseth. I've never bought a car with No hassle U went in he showed me the car and off we were test driving . I came back picked a color and I was done less than 2 hours and I was off in my new Subaru. I LOVE it . Thank you Andrew-your the BEST !!!!!
Denise O.
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Roy Robinson Chevrolet
11/10/2018
I had a wonderful experience at Roy Robinson Chevrolet. Ivan Osorio was honest, upfront and provided excellent service! He came in on his day off, had the vehicle serviced and ready to go. The service team did a top notch job detailing the vehicle and even filled the tank , all 32 gallons of diesel. I drove 5 hours each way for this purchase and I don't regret a single mile.
Sean T.
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Roy Robinson RV
11/10/2018
I just purchased my 2nd RV from Roy Robinson and couldn't be happier with the service and professional assistance I received. The RV consultant, Steve Donley, worked with me to make the experience as stress free as possible by providing knowledgeable advice and assistance without pressure! I am definitely a happy customer and would recommend Steve and Roy Robinson to anyone looking for an honest and straight forward approach to buying an RV.
Anne S.
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Roy Robinson Subaru
11/9/2018
My experience at Roy Robinson Subaru was excellent, 5 stars. I am the type to be suspicious of sales people of any kind, but Doug Patchett was very friendly, helpful, and honest! He worked with me diligently with a purchase of a new 2019 Crosstrek, that I am very pleased with. The finance team made the transition from completing all pre-approved paper work and me driving away in my new Subaru painless. Great job to all who help me with this transaction. I look forward to a long term relationship with Roy Robinson Subaru.
Bill T.
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Great Experience
11/8/2018
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
JD
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Roy Robinson Chevrolet
11/6/2018
I had a true five star experience at Roy Robinson Chevrolet. The salesman Ivan Osorio gave me the treatment of a rockstar. No pressure at all. As a matter of fact he let me walk out to sleep on it without harassing me at all. I just couldn't walk past the truck without taking it home . . I was out the door in no time . Like I said a true five star experience.
Waylon L.
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Great new car buying experience
11/6/2018
Fast, Friendly, Knowledgable, no pressure, considerate. These are the words that come to mind following my experience with Micheal Kempter and the rest of the staff at Roy Robinson's. I was replacing a Legacy that was totaled but literally saved my wife's life. What can I say? I found the right car and the right dealer.
Forrest
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Roy Robinson Subaru
11/6/2018
I can't say enough good things about this dealership. I bought my BRZ here in 2013, and even though I live in seattle now, I bring it back to Robinson for all my service. Honest, fast, and very competitive pricing, everything I thought a dealership service center wasn't. They even do the little stuff that usually a local mechanic would, changing interior bulbs, topping off fluids, and a carwash, sometimes not even charging me if it was only a little thing. I'm really impressed, and have sent 3 friends there to buy. Highly recommend you join the Subaru family with Roy Robinson in (low tax) Marysville!!!
Chris S.
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I will be a returning customer
11/5/2018
Had a great experience purchasing my used Silverado from Roy Robinson. I worked with Adam who did an exemplary job helping us and answering any questions we had about the vehicle. I never felt pressured at any time during the sales process, and I appreciated that the team worked with me to get the vehicle for the price I wanted. I will be a returning customer in the future.
Tyler N.
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Roy Robinson Chevrolet
11/5/2018
I've been in here a couple times and been treated well both times.
James C.
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Great experience
11/4/2018
I have been actively looking for the right car for months. I found the perfect car online at cars.com and contacted the dealership, being roy robinson. I was contacted immediately by an agent of Rick Berg. Rick has been amazing through this whole process. During our conversation he demonstrated why this dealership would be worth my 2 hour drive, and sure he was right. He constantly followed up on us which re built my confidence instead of getting cold feet. I was unsure if I should make the commitment, and he finally convinced me to make the drive. We drove all the way up to this location and immediately was greeted by several sales associates. It was reassuring seeing everyone so happy and ready for a professional business. Every single associate was on the phone calling customers. Rick showed us the vehicle and really established the value within the vehicle. When it came time for numbers the managers and Rick did whatever they could to make me a happy customer and confirm our business. This has been a great dealership and truly was ready for business yet ready to make a happy customer.
Lindsey from JBLM
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A great hassle free experience
11/3/2018
We had a great hassle free experience buying a vehicle from Jason Peterson at Roy Robinson Chevrolet.
Joe H.
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Very satisfying buying experience
11/1/2018
Ivan Osorio and Shawn were fantastic to work with for a first experience. Very satisfying buying experience here tonight, quick and easy and I highly recommend it.
THEMOSTSUAVE
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Roy Robinson Chevrolet
11/1/2018
Ivan Osorio is the man to see he will help you when others won't at other car lots come see Ivan at Roy Robinson he'll take care of you thanks Ivan
Larry Y.
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Mr Right
10/29/2018
Other than the wait time (it was pretty busy) my experience here tonight, purchasing my new Kia was great. Ivan (aka Mr Right haha) was very friendly and answered any questions and addressed any concerns I had. Thank you guys! :)
Trisha
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Roy Robinson Chevrolet
10/29/2018
Ivan Osiris was great and really patient. Thanks for the great service!
Taylor L.
Great team of people they have working there!!
10/28/2018
Adam Tinsley was awesome in helping us find the right vechile we wanted. The finance team was also great in helping us get the best price and interest rate possible. I would definitely recommend the Team at Roy Robinson Chevrolet to any one in the market for a vechile. I had been servicing my 97 GMC Yukon their before I bought our Surburban and the service department is very good on letting you know what to look for when they recommend things that are gonna need servicing in the near future. I will continue to service my vechile here and buy my next vechile from this great Team of people they have working there!!
Donald S.
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I would absolutely work with them again
10/28/2018
Ivan Osorio was excellent. He made the car buying process the simplest and most expeditious I have ever experienced. I couldn’t recommend Ivan or Roy Robinson enough! I would absolutely work with them again in the future!
Daniel M.
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FLIPS FRIENDS SAVE!
10/28/2018
I GOT THE BEST SERVICE!!! TREATED WITH KINDNESS AND RESPECT THE ENTIRE TIME!!! EVERYTHING I WAS LOOKING FOR IN A CAR WAS FOUND BECAUSE FLIP TOOK THE TIME FOR ME!!!
Mary from Arlington
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A great deal and a great experience
10/27/2018
It was about time to get my wife a new car. I’ve been thinking about it for a while now and decided on a CrossTrek for a few reasons. Called the dealership from the road and talked to Ian Lugg and asked if there were any used on the lots -“they go pretty quick.” Asked about new pricing and colors and then he mentioned they had just taken a service loaner out of service and it was ready to sell. Perfect timing. Told them what I wanted to pay, how much down and literally the entire process took less than an hour and they had to clean the car too. That’s the way to buy a car. Talk to Roy Robinson Subaru before you buy one. Talk to Ian Lugg for a great deal and a great experience.
Chuck W.
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Not pushy at all
10/27/2018
I've recently purchased a Crosstrek from Roy Robinson Subaru. Troy was the person who helped me. He was awesome! I didn't really know what I wanted when I walked in. Someone has reached out to me via phone first and was very helpful. Not pushy at all, so it enticed me to drive all the way up to Marysville, an hour away to see what they had. I fist wanted a Forester I thought but it was too big. So he showed me a Crosstrek. It was a good fit. He was very patient and went through everything. I would definately recommend going to Roy Robinson Subaru to check out cars. An added plus was there was a dog adoption the day I went in. They are people who love dogs!
Sue C.
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Roy Robinson Subaru
10/26/2018
I take my car here for service, and every time I have the most wonderful experiences. I always talk to Becca to schedule appointments for larger services, and I always see Jonah in the quick lane for oil changes. My sister recently bought a car from Mike Engelbretson and had a great experience as well. Regardless of whether or not you drive a Subaru, take your car to Roy Robinson. You won't be disappointed by the quality of auto and customer service!
Jolene G.
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Comfortable and enjoyable
10/22/2018
My first experience buying a new Subaru. I expected I would have to do the typical dance and put with with sleazy used car salesman bullsh*t, but to my amazement, my wife and I were totally disarmed when Dave Koshak met us at the door, and I’m so glad he did as he was a breath of fresh air to what I have typically found at auto dealers. Absolutely no pressure to push us into a car we didn’t really want and he really took the time for us to make sure we drove away with what we really needed. I was also quite impressed with Dave’s knowledge of the Subaru products and ability to explain the technical aspects of the cars we looked at. It took us most of the day to decide on the car we finally wanted, but Dave was very patient and we never felt rushed. In the end we got the 2019 Subaru Outback Limited and could not be happier. Christina in Financing was also very friendly and helpful, and the rest of the Roy Robinson staff were all just as friendly and helped to make our visit comfortable and enjoyable. One other thing that was unexpected was the amount of time taken to explain all the features of the car and perform an orientation of the car and the manuals. First time I have had a dealer do this. Usually its just hand me the keys and off to the next customer. Thank you Dave and Roy Robinson staff. We will certainly be back when we buy our next car, and will highly recommend you to our friends.
Paul A.
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Roy Robinson Subaru
10/20/2018
Absolutely great experience buying a used car from this dealership. We worked out a great price, the vehicle was in excellent shape, and the sales and finance teams were trustworthy, professional, and a pleasure to work with.
Kurt Y.
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Roy Robinson Subaru
10/20/2018
Susan is awesome sales person.
Karen M.
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Flips Friends Save!
10/20/2018
Flips Friends Save! My fiance and I had a very pleasant experience today working with Flip. Flip is patient, worked hard to get us the best deal, and provided fast and friendly service! I would recommend Flip to anyone! Great guy and great service! Thank you Flip!
Amber W.
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Chevy Service
10/20/2018
Wow, we will be back! We were having transmission problems, Brian gave us a quote, worked on our truck, called us back, with a reduced bill, because a few things didn't need to be done. Very friendly and Professional.
Veronica G.
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Flips Friends Save!!
10/17/2018
Very friendly. Got me into a car that I love on the day I wanted a new car. worked with me and got me the perfect payment that I wanted. Couldn't have asked for better service and help with getting into a new car. I love this car and is perfect for me and is exactly what i needed. So excited. will definitely come back and will refer people.
Kalia from Marysville
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Best car buying experience!
10/17/2018
Michael Engelbretson from Roy Robinson Subaru made my first new car buying experience super easy with no pressure. I truly felt he gave me a great deal on the car I wanted. And now I'm an owner of a 2019 Crosstrek and couldn't be happier. I highly recommend Roy Robinson Subaru for anyone who is interested in buying a car.
Rachel from Oak Harbor
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It was by far the easiest transaction
10/15/2018
Nate Peterson and Bryan Russell helped me purchase 2 new commercial work vans for my company over the phone. It was by far the easiest transaction and negotiation I have ever done in my life. My vans are nice my interest rate is good my payment is good and my employees are happy. I will be back here for my next van
Andrew B.
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The best salesman at Roy robinson!
10/10/2018
I got a brand new Chevy Cruze through flip today, and I have to tell you HE IS AN AWESOME GUY! I highly recommend getting a car through flip! The best salesman at Roy robinson!
Nonya
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FLIPS FRIENDS SAVE!!
10/10/2018
FLIP IS AWESOME !! THIS HAS BEEN THE BEST CAR BUYING EXPERIENCE EVER, HE IS VERY PERSONABLE AND LISTENS TO WHAT YOU ARE LOOKING FOR AND LEADS YOU IN THE RIGHT DIRECTION. MY HUSBAND AND I WILL BE BACK FOR FUTURE PURCHASES. I CAN'T SAY ENOUGH ON HOW WONDERFUL EVERYONE IS HERE.
Dave in Arlington
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Very thankful we stayed local
10/8/2018
Nick and the crew over at Roy Robinson Chevy were wonderful - they helped us get a car during a difficult time, and it was a less painful experience then we expected. Very friendly and mellow sales staff. Very thankful we stayed local rather then go south.
Westar C.
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Ivan
10/7/2018
Ivan Osorio helped me out first off he stayed after close then when I didn’t like the first car he found me one that fit all my needs
Nathan B.
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Kelly performed "magic" for me
10/7/2018
Kelly performed "magic" for me to upgrade/trad-in and finance a fabulous Subaru...
Everything was done at super sonic speed (response time was lightning fast for credit approval, etc) and will continue to support Kelly and this dealership.
It's a peace of mind to know you can always have a source to go to w/any concerns, questions, etc. -

Cheers again to Kelly and Kristina from Finance.
Aloha and mahalo,
Anita
Anita O.
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No pressure
10/6/2018
I bought a used car from Ivar. He was great to work with. No pressure, answered all my questions. Worked with me on getting the car for a fair price.
Jeff M.
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Ivan - Roy Robinson Chevrolet
10/6/2018
Ivan osorio made thing so easy thank you ivan your the man!!
James W.
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Easiest experience
10/5/2018
Ivan Osorio was a top notch sales person, no pressure and found what i was looking for within my budget. Easiest experience with purchasing a vehicle.
King D.
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Will be returning for future purchases
10/4/2018
Bought a car from Nate P. and the buying process was great! Everything went smoothly and I absolutely love my new car. Will be returning for future purchases.
Rachel O.
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Roy Robinson Subaru
10/4/2018
I got a great deal on a great car, love my subi! kelly was awesome to work with
A.J. A.
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Got me into the rig I wanted
10/2/2018
Wesley and Brian were a huge help! Got me into the rig I wanted , played with my wife and I’s Kids . Let us take the rig to our kids soccer practice while they got my trade in appraised. Was an all around great experience and the sales guys were awesome definitely recommend them for your next car !
Ray W.
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We highly recommend Roy Robinson Subaru
10/1/2018
Buying our new Subaru at Roy Robinson was great. There was no playing around. Our salesman, Sonny Roberson was incredibly knowledgeable and helpful. There was no pressure and we are very happy with the decision they helped us make. Sean in Finance and Rob McCalmon were also very helpful and pleasant to work with. We highly recommend Roy Robinson Subaru of Marysville.
Richard G.
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Kelly Rayson is extremely knowledgeable
10/1/2018
I just bought my fourth Subaru from Roy Robinson and couldn't be happier. Kelly Rayson is extremely knowledgeable and makes the experience very easy. I highly recommend Subaru's and suggest you go visit Kelly at Roy Robinson in Marysville.
Cindy S.
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Thanks to Dave & the team
9/30/2018
David Jennings was recommended to us by friends who bought a new Subaru with his expertise at Roy Robinson. They liked his no pressure, but very knowledgable manner. We contacted him and told him what we had in mind to buy, the new 2019 Ascent Model - Touring Edition. Dave said there was one In Transit and told us the MSRP price and gave us a discount price. The price was fair without needing to negotiate further. Dave arranged for additional accessories to be installed once the SUV arrived before we picked it up. The vehicle was just what we wanted and Dave spent lots of time in the showroom going over the technical use of the options for our car. Dave has continued to stay in touch with us weeks after delivery to be sure we have our questions answered and even assisted us with ordering a few more options. The Ascent was the easiest new car purchase we have ever made thanks to Dave & the team.
Anne T.
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I would highly recommend Ivan
9/30/2018
I was looking for a used car with low miles and Ivan Osorio was very patient and attentive, helping me to find my 2015 VW GTI. Ivan was knowledgeable and funny and made buying a car a pleasant experience. I would highly recommend Ivan if you are looking for a new or used vehicle.
Tas W.
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Flips friends save!
9/30/2018
We bought a chevy equinox from flip. he was extremely helpful trying to put us in the car that was right for us. i recommend coming to see him for your next car buying experience.

i look forward to my new car. thank you again
Cheryl N.
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Made me feel comfortable
9/29/2018
Brandon did an exceptional job walking me through the systems on my new truck. He made me feel comfortable asking any/all questions I had. Should I need any further technology assistance in the future with the vehicle he will be the person I would prefer to speak with. He's awesome!!
Fred W.
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Thorough with going over all the features
9/29/2018
Three out of four of my past cars were Fords and on recommendation from friends and family I decided to take a look into Subarus for a change in scenery. Costco directed me to Roy Robinson, though I'd previously known of them having driven past the dealership for years. Knowing that Costco generally is pretty picky about the companies they work with, I felt reasonably confident that my experience at RR would be pretty good. That hunch paid off and it was more than good! First off, the salesman, Mike K., was awesome! I have never once had a salesman be that thorough with going over all the features of a vehicle. He's an audio guy as well, so if you want to know details about your car radio, definitely pick his brain! Being a Subaru owner himself, he was very knowledgeable and able to answer many of my questions right off the bat. Also very professional, calm, and didn't try to pressure me into a sale, even though based on my research prior to the visit, the Forester I eventually bought, was top of the list of my options. His years of experience definitely showed and I would recommend him for a pay raise if I could! The new facility is pretty amazing! Everyone seemed friendly, the place was well-lit and clean and probably matches or beats the Mercedes dealership in Seattle for appearances and building amenities, I might add!
Jade C.
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Flips Friends Save!!
9/29/2018
Phil "Flip" Tribuzio was my salesman who help me purchase my new Chevy Cruz at Roy Robinson Cheverolet, Marysville. He was so helpful, no pressure, he was very patient with me since it's been 15 years since I purchased a vehicle. Kudos Flip, you made the process so easy. I would highly recommend looking up Flip if you are shopping for a vehicle. Debbie D
Debbie D.
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Roy Robinson Subaru Service
9/28/2018
Nick Bailey is the BEST service advisor! Always friendly, and always goes the extra mile to help out his customers. You don’t find ‘em like this anymore! Ryan is okay too.
Heather B.
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Flips Friends Save!!
9/28/2018
Today's experience buying a new truck was delightful, especially thanks to our new friend Flip. He found a way to make our new truck within our budget with all the options we wanted. Way to go, Flip!
Linda B.
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Roy Robinson Auto Body Shop
9/27/2018
Austin Scott, my service advisor, was great. He kept me informed, answered all my questions, offered useful advice, and was unfailingly polite. The work done on my Chevy Silverado was equally professional - it looks really good. Thanks to the whole staff for the excellent work!
David R.
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Roy Robinson RV Center
9/25/2018
We have been looking to downsize from our 40' motor home for several years, always coming back to look at Roy Robinson. We just bought a Winnebago View and are very pleased with our purchase. John Stewart our salesman, Mike, who gave us our walk through and everyone else were all very cheerful and helpful. Making our purchase as smooth as possible. We appreciated everyone's help to get everything done in a timely manner. In the parts department, Marty spent a lot of time with me explaining the new style of different towing methods for our flat tow. Ken as usual and the rest of the maintenance is a pleasure to work with they all make me feel right at home. It was a pleasure to do business with Roy Robinson RV Center. Thank You, Elton and Kristie Smith
Elton & Kristie S.
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Roy Robinson Chevrolet
9/25/2018
Awesomely helpful and a very honest deal. Thank you Ivan Osorio!
Sharon H.
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They will treat you amazing and work magic for you
9/24/2018
What an awesome experience we had. From the moment we walked in we were greeted with smiles and welcomes. Everybody from the sales guy to the finance guy we're amazing. Nate Peterson was such an awesome guy to work with. He made us feel very comfortable and not pressured whatsoever. Everybody at the dealership made sure we were taken care of and it didn't feel like the stereotypical car salesman scenario. I highly suggest anyone looking for a vehicle stop in as they will treat you amazing and work magic for you. Thank you again from the bottom of our hearts for getting us into an amazing truck. I'm sure it is going to see many a hunting trips :-)
Kanoe H.
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Happily recommend Roy Robinson Subaru
9/24/2018
Very professional and efficient sales consultant, Dave. It was the quickest and easiest car buying experience ever for me. I am very happy with my new 2019 Subaru Crosstrek! I will happily recommend Roy Robinson Subaru to my family and friends.
Kathy P.
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Flips Friends Save!!
9/23/2018
Came in to "look" at the Traverse and got such a great deal from Flip that I am driving it home! Been with Roy Robinson about 30 years, and this was definitely one of the best experiences I've had. Highly recommend to see Flip!
Sherri S.
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Roy Robinson RV Parts
9/20/2018
The parts staff was very effective in troubleshooting a sensor alarm that I had purchased. the person at the front desk took the item back to the maintenance shop and they tested it to ensure it was working properly.
John G.
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Flips Friends Save!!
9/19/2018
GREAT GUY FUN TO WORK WITH BEST CAR BUYING DAY HAD FUN AND PROCESS WENT SMOOTHLY EVERYONE AT DEALERSHIP WAS VERY HELPFUL AND NICE TO DEAL WITH
Steve C.
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Great low pressure sales!!!
9/17/2018
Jason Peterson did an amazing job with helping us to purchase our new car!!! He is very friendly, down to earth and has a great sense of humor...would highly recommended him again and again!!
Kathleen W.
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I will definitely return
9/7/2018
Bought a beautiful 2015 Chevy Equinox from Nate Peterson! The whole buying process was great and I left with what I was looking for! This is my third car I've gotten from Roy Robinson and I will definitely return.
Grace Z.
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Customers for life
9/6/2018
I bought my second truck from Brian Russell at Roy Robinson this year. As he was in 2013, this year he delivered quick, no-nonsense customer service, recommended a vehicle I am more than happy with. He and his team stayed late to ensure I got funded with a lender, so we could take the car that night. Brian has proven we will be customers for life. Thank you!
Kris S.
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The best possible deal
9/6/2018
I couldn't have had a better salesman than Mike Engelbretson. He was friendly, knowledgeable, and more than helpful in assisting me in getting the right vehicle for me. He did everything in his power to make me the best possible deal for my trade-in.
Frances S.
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A fantastic facility
9/5/2018
I love Roy Robinson, I hate buying cars. I never feel good sitting and waiting for responses back and forth and the time it takes to buy a car, for some people this is fun, for me it is agonizing. In the past year we have purchased 3 Subaru's in every case the transaction was quick and easy and we got a great deal. They also have a fantastic facility and possibly the best service department I have ever seen.
Michael H.
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Fast and Friendly, No Pressure
9/4/2018
Susan had been recommended to me by a lady driving a Subaru like the one I wanted. Good recommendation -- Susan was friendly, knowledgeable about Subarus, and didn't pressure us to buy one. She looked many places to find the one that would fit our needs. The process did not take too long. We ended up driving home in a 2019 Crosstrek. So far, so good! We love it!
Annie P.
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No hassles
9/4/2018
Great Knowledgeable sales staff new the vehicle features inside and out and explained everything perfectly you can actually understand. Great Buying Experience with no hassles.
Dickie G.
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Very easy to deal, no pressure, good staff.
9/4/2018
Was looking for a specific used truck, Roy Robinson Chevrolet had one. Dealt with Brandon and Brian, no pressure and we made a deal. If you are thinking of going there in search of a new or used vehicle, give them a try, you will probably be pleasantly surprised.
Martin H.
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Roy Robinson Subaru
9/2/2018
My husband and I recently purchase a Subaru Outback from Roy Robinson Subaru. Our sales person Ian Lugg was a pleasure to work with - not at all pushy -and it allowed us to purchase the car we wanted on our terms. I honestly felt I could back out of the deal at any time, which was a wonderful way to feel when making a major purchase like this. I'd found a car I liked at another dealership, but came back to work with Ian and Roy Robinson. All dealerships should have the low pressure approach of this one. If I need another Subaru I will definitely come back to Roy Robinson.
Judy B.
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I am happy to recommend
9/1/2018
Almost embarrassingly, this is about the 10th or 11th vehicle we've bought from Brian Russell, so that he's more like family now. With our most recent purchase, Brian has a new job, so Jason Peterson was in the purchase process. Jason was very knowledgeable about the truck we got and shared with us excellent advice on maintenance and care of diesel vehicles. I feel like Brian, as always, gave us the best possible deal and a perfect truck for our needs and wishes. Because we've always had a positive experience with Roy Robinson - both the Chevy side and the Subaru side - I am happy to recommend it to friends and family - and have often!
Linda D.
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Roy Robinson Chevrolet
8/31/2018
Nick Gibbons in sales is fantastic. I looked at 3 vehicles test drove them all. He was very patient and polite. He looked and found the car I wanted and will be delivered in ONE day. He explained everything and walked me through the process of purchasing a new vehicle. Thank you Nick! Excited!
An anonymous customer
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Roy Robinson Chevrolet
8/30/2018
Was very helpful at getting us a great deal on a great car. Explained everything to us made it simple and easy
Anna G.
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Roy Robinson Subaru
8/29/2018
Got a great deal on 2018 WRX.
Ron Jr.
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Knowledgeable and great deals
8/29/2018
FLIPS FRIENDS SAVE! Knowledgeable and great deals. My family needed a car to fit our needs. Flip found a match hassle free. Flips Friends Save!
Angel L.
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Roy Robinson RV
8/29/2018
Friendly staff with a wide variety of RVs to choose from.
David L.
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Amazing customer service
8/28/2018
Amazing experience with wonderful staff, we would gladly buy from Roy Robinson again, Mike was a great salesman and made the whole process as easy as he could for us
Michelle C.
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Roy Robinson Subaru
8/28/2018
100% satisfied with salesperson Susan Mathis, super personable & easy to work with. Doug & Rob too! The service department is also 100%, they keep their customers happy!
Paige & Grant
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A nice reliable car and excellent customer service
8/26/2018
We've been buying cars from IVAN for a few years. He has always sold us nice super reliable cars . He's super honest and a real person. He just sold is the the nicest Silverado . If you want a nice reliable car and excellent customer service without the typical games go see IVAN at Roy Robinson. Thanks again IVAN. You are the man
Liubov P.
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Ivan was a GREAT salesman
8/26/2018
We stopped in to Roy Chevrolet to check on vans.....meet Ivan and walked out with exactly what we had been shopping for. Ivan was a GREAT salesman...got us a price we could afford. I highly recommend Ivan @ Roy Bobbinson Chevrolet in Marysville.
Tracy L.
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Flips Friends Save!!
8/25/2018
Flips Friends Save!! This is my second purchase with Roy Robinson Chevrolet and Flip Tribuzio as the sales person. I was pleased with the care he took to make sure the vehicle I bought was sound and safe. I was very pleased with my choice and he made sure the purchase price was within my budget. I would highly recommend him to anyone interested in buying a used or new car.
Brian M.
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They sure have made a life time customer
8/25/2018
If you need a car call Rick Berg. I was a difficult case for sure. I'm young (low credit), have a tight schedule, and didn't hav a lot of wiggle room money wise. This man worked for 2 weeks to find the perfect opportunity for me. He came is on days off, and he came in late at night to work with my schedule. To top is off he was so courteous always emailing and texting me to have clear constant communication. I wasn't sure what I'd find walking in but I found a very open trusting environment, they sure have made a life time customer out of me!!!
Chelsee R.
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Down to earth sales folks who care about you
8/24/2018
I have been going to Roy Robinson Subaru for several years now for my 2011 Subaru Outback. Their service has always been professional and they are always looking to do the right things for your needs. Yesterday, I went in to buy a 2019 Subaru Ascent Touring with Ian Lugg. He was very personable and patient. He was actually off for the day and I had called him earlier to wait for me to arrive later that evening. Ian didn't waste any time when we arrived and knew from the two weeks of emails and text messages back and forth, I am a no nonsense type of person. Straight forward and made us feel at ease comfortable throughout the car buying experience. Shameless plug inserted here: Costco pricing is phenomenal and Roy Robinson honored it. Amazing! Ian also noticed my Ascent didn't have a full tank of gas, so he asked his sales manager to fill up my tank. Crazy awesome! Oh the finance guy was pretty cool too and made the signing experience excruciatingly easy. I don't think anyone likes signing that stuff... In simple words, trust Roy Robinson, straight up down to earth sales folks who care about you becoming or returning as a Subaru owner. Thank you Ian and Roy Robinson Subaru. I'll be back for another Subaru soon!
Eric S.
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Roy Robinson Subaru - Service
8/24/2018
I had a previous issue with a Subaru dealership in Burlington WA, so I was worried if it was Subaru that is the problem or the I just wound up at a sucky dealership. SoA stepped in and sent me to Roy Robinson Subaru of Marysville to fix the open issue(s). Long story short, it was just a bad dealership, since Subaru came through and Roy Robinson Subaru exceeded my expectations.

The other dealer got 1-Star, but Roy Robinson gets a solid 5-Star Review. The people could not have been nicer. It's such a professional location, well outfitted, and a very welcoming waiting area for service. The whole place just screams professional. They gave me a lovely loaner car and kept me informed every step of the way.

They completed the job on my car on time if not early but took no shortcuts. Each repair was meticulous and thoroughly explained in detail. They showed the utmost professional care. You can tell they get to know their customers. It's what keeps people coming back.

It's a bigger drive for me get there, about a 1/2-hour w/o traffic, but it's worth the trip. I felt like I mattered, my car mattered and their job mattered.

I did not buy my car there, got it from a different dealership, but now I wished I got it from Roy Robinson. You can see they exceed expectations. Their lot is full of a larger variety of models. If I had gone there first, I may have spent more and got a different model and/or a more upgraded version of my 2018 Impreza Sport - Wagon.

So, remember, it's not always about shopping local, but finding the best place to shop. My wife will be looking for a new vehicle soon, and our first stop will be Roy Robison.

A+ for outstanding service, professional employees, and a stunning location. Big thanks to Subaru of America for standing behind their vehicle and doing the right thing.
Craig S.
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Very glad we made the trip to Marysville
8/23/2018
A great car buying experience. I contacted them online and soon received an offer on the vehicle from Jason Peterson. We went in and there were no surprises or issues. Jason is a great guy and very easy going. It's too bad other people give car salesmen a bad name. We had several undesirable experiences with other dealers within the week before this, and were very glad we made the trip to Marysville. Highly recommended.
Chris W.
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FLIPS FRIENDS SAVE!
8/23/2018
Flips awesome, helped me with my vehicle, if you're in the market for a vehicle come talk to him for your next ride
Absolute Mayhem FPV
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Helpful and easy going
8/23/2018
Nick Gibbons helped me over the course of one week via email, getting details and info regarding a used car I was looking at. We set up an appointment at a convienant time for me (his day off). He showed me to the car, told me about some of the imperfections and offered a fair discounted price. I never felt rushed and he happily answered my million questions. This was my first time buying a car off of a lot and it was a great experience!
EmilyW
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You won’t be disappointed!
8/21/2018
Looking for a nice ride go see Ivan great guy straight shooter you won’t be disappointed! Thanks again Ivan you the man!
Randy G.
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Nate Peterson is top notch!!
8/21/2018
Nate Peterson is top notch!! Not only was he knowledgeable, friendly and patient, he went above and beyond to make our purchase smooth and painless. I've purchased vehicles at other dealerships and have never walked away as happy as this time! Thank you Nathan! We look forward to working with you again!
Karen M.
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Such a positive experience
8/21/2018
Great experience. Our sales "guy" Adam Tinsley was courteous, helpful, patient and provided us the information we requested. Not once did we ever get the "hard sell" or feel any type of "pressure" as we had previously experienced at other car dealerships. The entire staff at Roy Robinson was professional and efficient. With such a positive experience I will definitely shop there again!
Sheri F.
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Subaru service department went above and beyond
8/19/2018
Roy Robinson Subaru service department went above and beyond. Nick especially was very helpful and did everything he said and more to assist us and our needs with our vehicle. Greatly appreciated and highly recommended.
Diana L.
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I would definitely recommend a visit
8/19/2018
Randy was great! After a long search we ended up with the perfect car for my daughter. I would definitely recommend a visit to Roy Robinson Chevrolet in Marysville!
Jason F.
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I had a very helpful time
8/19/2018
Hey, i had a very helpful time at Roy robinson. they are quick to help, and take the time to get you want you need and not just want. Thanks again to Bryan and Wesley!
Thomas D.
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They did not disappoint!!
8/19/2018
Great car buying experience! Nathan Peterson and Brian Russell worked together to get us into a new to us vehicle. Having purchased vehicles from Roy Robinson before, 5 star service was what we expected and they did not disappoint!! They had us out the door very quickly. Nate even took the time to show me some of the features on this newer model vehicle. In addition, the service department called me the very next morning to set up the appointment to have the paint protector put on.
Pamela M.
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I highly recommend
8/18/2018
We had a tight budget and Flip helped us find something within that budget. He wasn't pushy, and didn't try to sell us something we couldn't afford. I highly recommend him and the car lot!
Maggie W.
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Flips Friends Save!!
8/18/2018
I've known Flip for years. I was looking to get a new vehicle for a while now. Finally my sister told me Flip could help me and in one day he got me into a beautiful Honda Pilot. He worked wonders and I would come back to him and recommend everyone I know looking for a great deal on a new car to come to Roy Robinson Chevrolet to come talk to Phil "Flip" Tribuzio. Thanks Flip for my first new car!!!!!!!
Denise
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Excellent Customer Service
8/18/2018
Their customer service was superb. I was immediately greated when i stepped on the lot. Everyone acknowledge me from the receptionist, to the service center, to the sales team, and the finance guys. It was a very welcoming environment. I felt no pressure to buy and felt like my questions and concerns were heard and answered. I was treated like a person and not just a credit score. Nate made a serious effort to find everything I was asking for. I originally came in hoping to get a decent used car but left with a brand new 2018 Chevy Trax! They well exceeded my expectations. Even if I didn't purchase a car that day, I still would've came back just because of the excellent customer service. Nate made the whole experience stress free. He has a great positive attitude and really made me feel welcomed. I highly recommend going to Roy Robinson Chevrolet & Suburu in Marysville. They are a great team. I'm looking forward to continuing all of my future business here; and my go-to guy will definitely be Nate.
Rwatson
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Looking for used, bought new!
8/18/2018
I hate buying a new car. Went to Roy Robinson looking for a used car and met "Flip". Ended up deciding on a new car. "Flip" is a "no pressure" sort of guy. He does what it says he will. He found the car we we're looking for and made the negotiation simple and fair. Our trade-in was fair as was the new car price. All our dealings with everyone at Roy Robinson were smooth, efficient and kind. Thanks much!
Dave
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FLIPS FRIENDS SAVE!!
8/17/2018
GREAT EXPERIENCE, IF YOU ARE BUYING A NEW VEHICLE YOU NEED TO SEE FLIP HIGHLY RECOMMENDED THANK YOU FLIP FOR A GREAT EXPERIENCE SEE YOU ON THE NEXT PURCHASE
Eric K.
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Superstar
8/17/2018
Andrew Manseth was such a knowledgeable sales associate. He took the time to answer all our questions about the car. It was by far the smoothest buying experience thanks to Andrew. Go see this young man at Roy Robinson Subaru you won't regret it.
Edwin S.
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Found exactly what I needed
8/16/2018
Nick Gibbons is an outstanding employee. He found exactly what I needed. I came in looking for a fuel efficient sedan at a set price and he delivered. I highly recommend coming to this dealership. I visited 2 other dealerships today which tried to sell me a car that 1) I wasn't looking for 2) was way over budget, which told me that they didn't listen to me whatsoever. Nick showed me a selection of cars that immediately worked with my needs. If you need an easy going guy to help you find a car, Nick is the guy to talk to.
Jacqueline M.
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Great Person (Flip) and friendly coworkers too
8/15/2018
Flips Friends "Save"! Did not know what to expect from purchasing a new car from a recent van purchase at another car dealer, All i can say is that my experience here at Roy Robinson has been great and easy with Flip, he got me a great deal on a new 2018 spark. Great Person (Flip) and friendly coworkers too..
Cagomoc R.
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Thanks for a great car shopping experience
8/12/2018
We recently stopped by Roy Robinson and had the pleasure to meet and talk to Ivar. I wanted to recognize his approach and overall quality in customer service. I appreciated this level of service. Thanks for a great car shopping experience.
Jarl C.
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It was a very welcoming environment
8/12/2018
Their customer service was superb. I was immediately greeted when i stepped on the lot. Everyone acknowledge me from the receptionist, to the service center, to the sales team, and the finance guys. It was a very welcoming environment. I felt no pressure to buy and felt like my questions and concerns were heard and answered. I was treated like a person and not just a credit score. Nate made a serious effort to find everything I was asking for. I originally came in hoping to get a decent used car but left with a brand new 2018 Chevy Trax! They well exceeded my expectations. Even if I didn't purchase a car that day, I still would've came back just because of the excellent customer service. Nate made the whole experience stress free. He has a great positive attitude and really made me feel welcomed. I highly recommend going to Roy Robinson Chevrolet & Subaru in Marysville. They are a great team. I'm looking forward to continuing all of my future business here; and my go-to guy will definitely be Nate.
R W.
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Roy Robinson RV
8/11/2018
We had a memorable and pleasurable experience with our RV purchase from Roy Robinson RV this week. Phillip Nice, our salesman was attentive and helpful throughout the process. Roy Robinson has a buttoned up process for taking delivery and it gave me confidence that I did the right thing purchasing my coach locally. They walked us through and introduced me to the parts and service folks as well, everyone was soo nice and took the time to help. Congrats to these guys for building such a great customer service culture. Thanks so much Phillip.
Clement S.
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Used car purchase
8/9/2018
I have purchased two used vehicles from Andrew Manseth at Roy Robinson Subaru in the last two years. Their sales and service department are knowledgeable and easy to work with. They were willing to work with me on financing and scheduling to make sure I was taken care of. The facility is very nice and so is the entire staff. I highly recommend them for any vehicle needs.
RichardO
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What a great car buying experience!!
8/9/2018
Outstanding service from Nick Gibbons, he went above and beyond to get what I wanted and I am driving away in a beautiful new car today!!
Kimberly H.
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Flips Friends Save!!
8/9/2018
Best experience. Will be back again! Very quick ,great prices, great inventory, very friendly staff and very clean showroom. Come see Flip in Marysville
Jennifer
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Great Guys!!
8/9/2018
We came in looking at a new truck and met Rick Berg, He was very patient with me, He was able to get me out of my Dodge truck and got my payment to what I wanted! Very nice guy, I would definitely recommend Rick to anybody, he is a no BS kind of guy! I will buy from Roy Robinson and Rick Berg again.
Ray M.
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Roy Robinson RV
8/9/2018
This was our first RV purchase and it was a pleasure to work with Dominic. He was incredibly accommodating, meeting us at different times of day to look over RV's. Was able to find multiple options that fit our budget, size, and options. He was great with our boys. We have already gone on four short trips this summer and looking forward to finished the last few. We are absolutely enjoying our RV purchase.
Joshua W.
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Recommending them to anyone who wants a great experience
8/8/2018
Was recommended by my daughter who had purchased a vehicle before us. Dave and finance dept. treated us very well. I'm recommending them to anyone who wants a great experience when buying a Subaru.
Diana J.
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Went above and beyond
8/7/2018
We went in to trade in our minivan. Not knowing exactly what our options were or what we could afford Nathan Peterson and Brian Russell did an amazing job of helping us identify the best vehicle for us. Not only were they patient as we looked at various options they even went above and beyond to make sure we got the right truck for our family.

We were respected, treated kindly, and made to feel a valued customer. Great job guys. Thanks for everything.
Garrett F.
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Subaru
8/7/2018
Just bought a new Subaru at Roy Robinson. The whole experience was about me trying the model I want and then showing the price. No sales pitches. Traded in my old car for a value given by other dealer which was above KBB shown for my VIN. The name of persons assisting me was Michale Engelbretson.
Alla S.
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FLIPS FRIENDS SAVE!!!
8/7/2018
We came to the dealership with the main goal of doing a bit of looking and some test drives. Not too long after arriving and a couple of test drives later I found a car I loved. With the help of Flip I got a great deal. This is our families second vehicle we have purchased with Flip's help. He's a great guy and salesman. Not pushy and really works hard to get us a great deal. I recommend him to anyone looking for a vehicle...new or used!! First time buyer or seasoned...he's your guy.
Sean F.
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We love our new Chevy truck!
8/7/2018
We needed to replace our old truck and were able to find just what we needed at Roy Robinson Chevrolet, a 2017 Colorado 4X4 with Dura Max diesel with very low mileage. We were able to negotiate a fair price with Ivar M., our sales rep. After we agreed on a price, Ivar M. moved us through purchase process carefully and thoroughly. He was very pleasant to deal with on our new purchase. Doris in Finance was awesome to work with as well. We love our new Chevy truck! If you're looking for that new Chevrolet, we would strongly suggest to call Ivar at Roy Robinson Chevrolet.
Patrick M.
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Roy Robinson Subaru
8/7/2018
The best Subaru dealership
Nicole T.
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Painless Buying Experience
8/5/2018
Came in with a trade in, hoping to make the purchase process as painless as could be. Our salesman, Andrew, helped us find exactly what we were looking for at a price that couldn't be beat. Would buy here again, no hesitation!
Beau
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I highly recommend them
8/5/2018
I have purchased two used vehicles from Andrew Manseth at Roy Robinson Subaru in the last two years. Andrew was great and very easy to work with. Their sales and service departments are knowledgeable and a pleasure to work with. They were willing to work with me on financing and scheduling to make sure I was taken care of. The vehicles were inspected and needed repairs were done to provide quality with no problems. The facility is very nice and so is the entire staff. I highly recommend them for any vehicle needs.
Richard O.
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Great service, 100% satisfied, fast and friendly
8/5/2018
The overall process was very enjoyable and not stressful at all, Dave was a great salesperson and had the vehicle ready to go from just a phone call earlier that morning. Price was great and Subaru as always is a great company to do business with.
Joe
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Phenomenal staff
8/4/2018
My wife and I both have leased new cars from here in the pass six months. Both times the experience was phenomenal. Our sales person was Kelly Adams and his no pressure sales approach made this an actually enjoyable time.
My wife already took her car in for it's first oil change and was impressed with the service staff as well.
I have a few business cards of Kelly Adams on me and will pass them out to anyone that is looking for a great person to purchase a car from.
Sparky2001
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FLIPS FRIENDS SAVE!
8/4/2018
Great time, Great service! Spent the time finding us the perfect car, we were going to shop several dealers but after working with Flip, there was no need. Go see Flip!!
Walt S.
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Great service
8/4/2018
Needed a second, pre-owned vehicle. Brandon and Brian went the extra mile to get us into just the right ride for our needs and pocketbook. Both were outgoing, friendly, helpful, professional, and not pushy. Thanks guys.
Michael from Marysville
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We will be returning!!
8/1/2018
Ivan was super helpful, patient and respectful. This was the best car buying experience we’ve ever had. We will be returning!!
Brandon S.
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Best car dealership
8/1/2018
Awesome service....couldn't ask for a better experience! Very quick and had patience with finding a great car for my daughter! Strongly recommend this family friendly dealership!!
Susan from Marysville
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Flips Friends Save!
8/1/2018
Flip was excellent! Very friendly and made the process quick and easy. I highly recommend him for all your automotive needs!
David B.
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Susan
7/30/2018
We worked with Susan and could not have been happier with our experience. She was helpful and accommodating the entire time and I would definitely recommend her to anyone looking to purchase or lease a vehicle.
Brandon P.
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Awesome customer service
7/29/2018
Awesome customer service, Joshua Cooper number one sales person, :),
Grant W.
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No pressure sales approach
7/29/2018
My wife and I both have leased new cars from here in the pass six months. Both times the experience was phenomenal. Our sales person was Kelly Adams and his no pressure sales approach made this an actually enjoyable time.
My wife already took her car in for it's first oil change and was impressed with the service staff as well.
I have a few business cards of Kelly Adams on me and will pass them out to anyone that is looking for a great person to purchase a car from.
Mike D.
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Great cars and quick service
7/29/2018
I would highly recommend going here and seeing Ivan if you need a car. Everyone here is friendly and helpful but Ivan is definitely the one to see. He goes above and beyond for you and treats you like family. Great cars and quick service. Definitely stop by and check it out.
Barbara D.
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Flips Friends Save!!
7/28/2018
FLIPS FRIENDS SAVE! Flip was awesome to work with from the beginning of the transaction to the end. He was helpful, professional and a pleasure to work with. We will definitely work with Flip for any future purchases. Thank you Flip for making our car purchase a great one!
Dean from Renton
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Chevy Service
7/27/2018
Brought my Cruze in for it's 100,000mi service and everything went well. I was asked before any other charges or services were applied to my visit and my car was ready next day. Will be returning.
Mason S.
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Brandon and Brian went the extra mile
7/27/2018
Needed a second, pre-owned vehicle. Brandon and Brian went the extra mile to get us into just the right ride for our needs and pocketbook. Both were outgoing, friendly, helpful, professional, and not pushy. Thanks guys.
Mike O.
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Excellent execution speed
7/27/2018
Nick Gibbons Awesome customer service! Excellent execution speed and delivery! I’d rate a 10 but I’ll take 5*2
Priscilla G.
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Roy Robinson RV
7/27/2018
My review of my Winnebago purchase experience starts almost exactly a month ago to the day. It's long, so for those who aren't interested in the details, here's the closing:

"We love every minute we can spend in [our Winnebago], as a family, and the adventures we go on. It was hands down one of the best purchases we ever made, and the whole experience of purchasing it could not have been made any easier or enjoyable than what Dominic and the entire staff at Roy Robinson did for us. I recommend the Winnebago brand, and I highly recommend purchasing from Roy Robinson."

Now for the whole story:

Our neighbors had sold us on the idea of a Class A motorhome (who own a Class A themselves), and we decided to start looking at them seriously. We have a six year old and a dog, and what sold us on the idea is first of all, how a Class A is like driving a couch, and how relaxed the driving experience really is. Modern day Class As are also extremely convenient, you can set up in 10 minutes, tops, if you don't have to spend too much time leveling. Coming from a premium tent trailer, this was a major selling point.

In our area, we have access to several brands such as Winnebago, Forest River, and Thor. We were surprised at how affordable Class A motorhomes are, I'd expected them to start easily in the $200k+ range, but we found Class As can start as low as $80k or so. We want small, there's only three of us plus a dog, we're not going to be spending long periods of time in it, so we don't need a huge 35 footer. We wanted the smallest Class A you can get, which is in the 26-28 foot range. For the brands mentioned, that means a Forest River Georgetown, Thor Ace or Vegas, and the Winnebago Vista or Sunstar.

In the internet age, one of the first things you do is look for product reviews. Of course, you have to take these with a grain of salt to some degree, but it's a place to start. I read a lot of negative reviews about the Georgetown, but couldn't find many about Winnebago or Thor.
So we started with Winnebago. The first place we stopped at was Roy Robinson in Marysville, WA. We were greeted promptly by Dominic Palmieri. He asked us a few questions about what we were looking for, showed us a couple units, then basically set us free to look at all the units in the dealership. I personally appreciated this no pressure approach. After about an hour of looking at units, frankly, I started feeling a bit overwhelmed. Dominic asked us if we wanted to take a test drive, but I didn't feel ready for that, so we decided to leave, get some lunch, and discuss what we'd learned.

One of the more challenging aspects of Class A shopping is the pricing can seem confusing, non-intuitive and inconsistent. Motorhomes that are 32 feet long cost less than motorhomes that are 27 feet long, for instance. Or, a particular floor plan may have a 25% price reduction whereas another has no price reduction. It shouldn't be surprising, really, but most of my personal vehicle purchasing experience is in buying cars, there's more pricing uniformity.

The next day we decided to look at the Thor motorhomes. We went to a local Thor dealer. We weren't as pleased with that experience, first off, the salesperson seemed bent on selling us a used motorhome, which we had decided we didn't want. Next, while the Thor motorhomes seemed nice, the quality of them seemed lower than Winnebago. One of the units on the lot we looked at had a cracked windshield. This is a brand new motorhome, and it already has a cracked windshield? Another one had a broken slider door. One other detail that caught my eye was the header for the slide out - on the outward facing side it looked like nice wood, but if you look on the back side, it's cheap plywood.

Right after the Thor shopping experience, we went right back to Roy Robinson to look at the Winnebago again, while the details of the Thor experience were fresh in mind. We knew by then that we were interested in the Vista with the 27PE floor plan (this is one of the floorplans that had been marked down on price, and frankly we preferred it over the 27N anyway). We looked at a few units there, including the 27PE, and the lower priced Intent product line. And I confirmed that there wasn't cheap plywood hiding behind the slide out header like there was on the Thor!

That night we decided the 27PE was the motorhome for us. The next order of business was to figure out what we wanted to pay for it, and what a fair price might be. We did some national internet searches and found a few for sale in other parts of the country for a few thousand less. I figured a fair offer would be to perhaps split the difference because there would be cost associated with flying to the other 27PEs for sale, and driving it back home.
The next day we took the 27PE for a test drive with Dominic, went up to the local Walmart, and set up the motorhome in the parking lot to get an idea of what was involved. After a brief discussion with the family in the parking lot, we decided this was in fact the motorhome for us, so I went to negotiate with Dominic. I made the offer that I'd come up with the night before, and explained why I thought the offer was fair. They accepted the offer after a short consideration. Next, we discussed our trade in, I was given a fair offer on that as well, which I accepted.

All in all, it was one of the most painless vehicle sales experiences I'd ever had, and my opinion counts. In my line of work I frequently have to negotiate and buy new vehicles, having purchased some 15 new vehicles from dealerships in the last 10 years. I'm not looking to squeeze every last cent out of a dealership, I'm just looking for a fair deal for both of us. A lot of dealerships, either because they misread people, or out of sheer greed try to gouge their customers. That was not at all the case here.

On July 5th, we closed the deal. Mark did the delivery of the motorhome to us, and did a very thorough job of explaining every feature and detail of the motorhome. After that, we wrapped up the paperwork quickly, and were on our way. Just in time, too, because we had a camp trip scheduled starting on the 6th!

We've owned the motorhome for 22 days so far, and we've taken it on five trips already. Most of them have been one-nighters because our son is in summer camp for most of the month, but we have an 8 day trip coming up. We love every minute we can spend in it, as a family, and the adventures we go on. It was hands down one of the best purchases we ever made, and the whole experience of purchasing it could not have been made any easier or enjoyable than what Dominic and the entire staff at Roy Robinson did for us. I recommend the Winnebago brand, and I highly recommend purchasing from Roy Robinson.
Vince
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Roy Robinson sales team will not disappoint
7/27/2018
We generally go elsewhere, but found the best price here and Brandon Peterson, our sales associate was exceptional. If you are in the market for a new or used vehicle, Roy Robinson sales team will not disappoint.
Carrie B.
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Nick Gibbons
7/26/2018
Mr. Nick Gibbons helped me purchase a new truck that fits me to my satisfaction. I will be telling my friends to come see Mr. Nick when they need a new rig.
Jerald F.
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I had a good experience
7/26/2018
I had a good experience working with this dealership. The sales rep that helped me was Joshua Cooper. He was very knowledgeable with the cars we were interested in. He found what we were looking for and got us a good price.
Jared B.
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Roy Robinson Chevrolet
7/25/2018
Low pressure sales people that worked hard to get me the truck I wanted
Chris S.
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Nate's first sale
7/25/2018
Nate Peterson did an amazing job for his first sale. Got pricing where we needed it to fit our budget. I'd recommend the dealership and Nate alike.
James F.
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We enjoyed our experience
7/25/2018
We enjoyed our experience and greatly appreciated the help Ivar Mejlaender gave us. We told him what we were looking for and directed us to a great deal. He also assisted with getting us over to the RV service area so we could determine what we needed to tow our purchased vehicle behind our RV.
Jerry M.
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Roy Robinson Chevrolet
7/24/2018
Ivan was phenomenal , he made the whole process seamless. Thank you
John H.
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Now I have a friend in the car business!
7/23/2018
I tried to buy a car from another dealership a couple of months ago. The experience was so bad that I stopped my new car search and continued renting a car. Finally I tried again by containing Roy Robinson through their web site. I was put in touch with Jason Peterson (JP) and I knew right away I was going to end up buying a car from him. I never felt any pressure at all. I felt like he was just trying to help me get into a car that I was going to be excited about. But even after the sale the customer service was incredible. I think he spent over an hour with me helping me understand all of the features of the car. Not only will I recommend JP to all of my friends and family, but I can't WAIT TO! Thanks so much JP! Now I have a friend in the car business!
Larry C.
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Very satisfied with my experience
7/22/2018
Just leased my first Subaru with Michael Kempter, he was excellent at working with me and getting me the deal that didn't break the bank. I came in with a set number and he delivered! I was able to get the deal I was looking for and the car I wanted. I am so so very satisfied with my experience and the overall customer service. Michael was truly helpful and it never felt like he or for that matter anyone there was trying to sell you something you didn't want, which made the experience pleasant. I will definitely stick to this dealership and Subaru for a long while. Michael showed me around the facilities, explained the leasing, his personal experiences with leasing and the overall advantages.
Keity B.
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My experience was phenomenal
7/21/2018
Nick Gibbons treated me great...worked with me to get me into a car I actually want. He didn't rush me like you find at other dealerships and exercised professionalism the entire time. Nick was great to work with and I would reccomend him and Roy Robinson to anyone and everyone any day of the week. My experience was phenomenal. Absolute great job and great place to buy a car
Chris S.
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5 star service
7/20/2018
Ivan really helped us get what we needed. Im extremely happy and would recommend him to any one looking for a vehicle. Roy Robinson really offers 5 star service
Derek R.
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Flips Friends Save!!
7/20/2018
Great experience great sales people including Christina in finance! They all made my experience a breeze, I will be back. Flips for President! P.S. Give Flip a raise! Great selection of vehicles.
A. Randall
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Doug Patchett is the best!
7/19/2018
We leased a 2019 Ascent and a 2018 Crosstrek. First time we took possession of 2 vehicles in one visit, but our sales consultant, Doug Patchett made the experience a pleasant one. He is attentive, has extensive product knowledge, and, of course, NO pressure tactics! Great vehicles and a great dealership experience!
Dash & Dez
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Awesome from start to finish!!
7/19/2018
Flips Friends Save!! Flip made my car buying experience really easy!! Awesome from start to finish!! i will recommend all my friends to come see Flip. Thx Flip From one excited buyer
Kelly W.
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Highly recommend!
7/19/2018
Roy Robinson is a low key dealer with really easy and straight sales folks and finance people. Got a fair deal and loving my vehicle. Ivan Osorio is a great guy and a casual straight shooter. Buying a car can be stressful. Ivan will help you out and keep the stress out of the deal. I’ve been to a lot of dealers in my life. This has been the easiest car purchase of my life. Highly recommend!
David S.
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Fantastic overall experience!
7/19/2018
Cory was amazing! Made the entire process easy and quick. Fantastic overall experience! Love my new car!!
Randi H.
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Great service
7/19/2018
I was in the market to purchase a new 2018 Subaru Crosstrek with the eyesight system. I was greeted by David Jennings and he made the whole car buying process smooth and uncomplicated. With the bonus of friendly service. I test drove the car and he answered any questions that I had and he was open to negotiate prices. Going in I was thinking that the deal wouldn't go through since I visited other dealers and didn't have much luck with negotiating a reasonable price so this was my last try. To my surprise he was willing and able to make the deal work and I got to leave the lot with my new car that day! I definitely recommend purchasing from Roy Robinson if you are in the market for a Subaru.
G Mitch
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A pleasure to work with
7/19/2018
My family got a 2018 Crosstrek from David Jennings. We love the car and David was a pleasure to work with. He’s really nice and low pressure. He took the time to answer all our concerns and come to a price that worked for us. Thanks David!
Brianna Z.
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Recently bought a Chevy Malibu
7/18/2018
Recently bought a Chevy Malibu. Great service, sweet deal, over and done with quickly. Ask for Nick gibbions he is your guy. Thank you.
Joseph M.
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Thank you Ivan
7/17/2018
Shout out to Mr Ivan . He's fun to work with no B. S. He is a straight shooter real guy, not your typical car guy. When looking for a car at ROY Robinson ask for Mr IVAN, he'll take care of you. Thank you Ivan.
Robert T.
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Purchasing my new crosstrek
7/17/2018
Felt that my salesman Michael Engelbretson was very helpful and knowledgeable. We had lots of questions and he had the answers - we felt he was honest with us and up front. We were also pleased with the lady that did the final paperwork with us and explained in detail all the in's and out's of the purchase.
takeoff82
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Flips Friends Save!!
7/17/2018
Flip made our buying experience very easy and we will definitely be back to see him in the future for our next vehicle. Thank you!
Russ K.
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Flips Friends Save!!
7/17/2018
We had a great experience! It was Fast, Friendly and efficient service. Love the new truck! We highly recommend Flip if you are looking for a new car.
B. Darling
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It's the customer service that sells the cars
7/16/2018
I just purchased my first Subaru (2015 Outback) from Roy Robinson. The experience from start to finish was different than any car buying experience I've ever had. Michael was awesome to work with and communicated with me at every step. I'm very impressed with the Subaru quality, but it's the customer service that sells the cars and keeps happy, loyal customers. Well done Michael and well done Roy Robinson Subaru!
Jim J.
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So very grateful to you all for the help!
7/16/2018
When I'd first made the decision to come into Roy Robinson Subaru, it was more or less just to look around. I honestly didn't know if finding a new or new(ish) car was a possibility for me as my criteria would give us a pretty small target to hit. I went over these details with salesman, Andrew Manseth and he got right to work digging through inventory and crunching numbers. We test drove and/or looked at several vehicles... I didn't drive away in anything from the lot that first day or even after the second visit, but Andrew never gave up. Finally, after a few weeks of perseverance, what seemed to be the perfect fit for my checklist rolled onto the lot. Once again, Andrew got to work with the great team at Roy Robinson on finding a way for me to get into this car. If it hadn't been for the dedication of Andrew Manseth and his teammates, I would have given up on this whole adventure way earlier on. But instead, I am now the proud owner of a beautiful Subaru Legacy that I can't stop drooling over. I am ecstatic and so very grateful to you all for the help!
Aaron R.
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Thank you David, Beth & the entire crew
7/16/2018
The Subaru Crosstrek is actually the second car I purchased from David Jennings. I am completely satisfied with this purchase & David was great. He even arranged to deliver the Crosstrek & pick up my trade-in. We drove our other purchase, the 2018 Subaru Forester home & David drove our 2018 Crosstrek home. Purchasing 2 cars in the same day will probably never happen to us again. Bev in Finance handled both cars & did a great job with the numerous paperwork. Thank you David, Beth & the entire crew at Roy Robinson Subaru. If I ever purchase another car, I will call on David Jennings. He is our Hero....
Willie J.
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Nothing but utter top notch care
7/14/2018
From the day we found our Sport Impreza at Roy Robinson we have been treated with nothing but utter top notch care.
We will shout out for all there and special shout outs to Summer and Nick as our amazing service helpers.
Thank you for making this an positive purchase for us.
Dan and Koby P.
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Personable and professional
7/15/2018
I had the pleasure of buying a brand new Subaru Crosstrek here yesterday. Susan our salesperson, and Beverly our finance representative, were both personable and professional, making it a wonderful and stress free experience. In all honesty I was expecting it to be a bit painful as I have not purchased a new car from a dealer in sixteen years! I cannot recommend them highly enough!
Terri B.
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Other dealers should take a lesson from them
7/14/2018
Just bought our 3rd vehicle from Roy Robinson's because of the positive experience we've had each time (2 Subarus, 1 Chev). Each time was different sales rep and this time it was Cory at Subaru. He was absolutely the best! No pressure, no upsells, and since I was purchasing the new model, Ascent, on the first day out, he did his best to answer all my questions. And if he didn't have the answer, he was honest and tried to find out for me - no "I know it all" attitude. Just honest. Bev in finance was great as well. Again, no pressure, no upsells, just information and left it up to me to decide. This kind of service and attitude has to come from the top down, so kudos to Rob the Subaru manager and also to the owner of the dealership. I still can't believe that buying a car from either Roy Robinson dealership was this painless. This is why I'll probably never own anything but a chevy or subaru. Other dealers should take a lesson from them. Thank You!!!
Stephanie H.
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Now that is customer service
7/14/2018
Nick Gibbons was kind enough to come pick me up after my truck was wrecked last week and get me into a new truck today. Now that is customer service. He will be my go to guy now for me and my family on our new vehicles.
Terry C.
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they will listen to your needs and treat you with respect !!!
7/13/2018
I just purchased a 2018 Subraru Crosstrek 2.0 Limited. The initial salesman I dealt with, Jeramy Turner, did a fabulous job locating the Crosstrek with the particular color and features I wanted and had it available for me to test drive within 48 hours. Jeramy was out of the office the day I came in for the test drive. But Andrew Manseth, another salesman, was very helpful during the test drive, showing me how to use various features on the Crosstrek. He made the process of purchasing the Crosstrek go smoothly and stress free. I would recommend anyone else looking to buy a Subaru to go to Roy Robinson in Marysville as they will listen to your needs and treat you with respect !!!
Tony M.
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RV Service
7/13/2018
We spent two weeks with the fine folks at Roy Robinson RV repairs. We came in for issues with our jack system and wiring. They were very accommodating, allowing us to stay in our RV at night with free electric hookups provided, as we are full-time RVers and cannot be without our coach. All the staff were courteous and friendly. They helped with various smaller tasks, like installing new latches for our bay doors and awning repair. We were quite pleased with the service and costs we incurred while at Roy Robinson. We will absolutely return to this business in the future if traveling through Washington.
Michelle R.
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Great experience
7/13/2018
I was just looking for some cars and I saw this beautiful truck.They gave me really good rebate price,everything went very smooth, no hassle and I bought my dream truck thanks to Nick Buckles. He did everything he can to take the price down to where I was comfortable to pay.Great experience, I will definetely buy my next car from this dealership and Greatest salesman Nick Buckles
Sinan T.
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Ivan at Roy Robinson Chevrolet
7/12/2018
Ivan did an awesome job putting together a two for one deal for me. Will definitely use him for future purchases.
Scott S.
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I LOVE Roy Robinson RV Center
7/12/2018
I LOVE Roy Robinson RV Center. I was visiting family in Washington, when my 1995 Telstar decided to run hot going up hills. Then it started to run hot just driving around a parking lot looking for a place to park. I had not purchased my coach from them but they went way out of their way to get it fixed. While I was there I asked them to fix and check on other things, which they did with no problems. One such thing they fixed was my driveshaft. It has dropped out about a year ago in SC, the garage there had re-installed it ( but I guess never balanced or aligned it ) I asked Roy Robinson to chk it or the front end do to a shimmy. Roy's fixed it.Got it aligned, balanced and installed, with a great price. Thank you Roy . In AZ I had my brakes done. The shop there never bled them. ( I had too do it . Roy's bled them some more and changed the fluid. See picture attached LOL ( I thought the tech was offering me some coca cola or a little wine). The Technicians at Roy's are fantastic. They take the time to talk to you, show you and explain everything to your understanding. Another trouble I had been having was the extension valve on the inside dule kept falling off ( flat tire ). Roy Robinson. correct this problem also with the correct extenders ( that I had been wanting ) and installed the braided metal ones. Great job looks nice see picture also. Over all I will be back when I ever get out this way again. ( I might just make it a priority ) to come to Washington just to have any - all my repairs or maintenance done at Roy Robinson RV Center. Technicians Paul, & Dave are great. In the office ask for either Jack or Amy. Both / all will go out of there way to make sure you are happy.
Chris L.
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Roy Robinson RV
7/12/2018
Fantastic, friendly and good listening. We were off on our numbers, but very fair.
Denise S.
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Cory - Roy Robinson Subaru
7/11/2018
Cory sold my wife and I a 2015 Subaru Crosstrek, and helped us trade in our 2005 Chevy Colorado, as a down payment for the Crosstrek. Cory and the Roy Robinson Subaru dealership gave us a very far price on our Colorado, and gave us a great deal on the Crosstrek!! Their customer service is the best I ever seen, especially at a car dealership!! There was no pressuring from Cory to buy, and no gimmicks were used at all!!! I recommend anyone wanting to buy a Subaru to seek out Cory at Roy Robinson Subaru!!! Thanks again Cory!!
Derek A.
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Roy Robinson Subaru
7/11/2018
Communication was responsive and helpful. Prices were competitive. It felt like I was dealing with a real person who respected my time and priorities, wanted my business, and offered an experience that would keep me coming back in the future.
R. L.
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Roy Robinson Chevrolet
7/9/2018
Great customer service. Hassel free no pressure sales. Would come back and buy from him again.
Dan D.
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Fast and easy purchase!
7/9/2018
Had to be the fastest and smoothest car deal, from the moment the offer was made to all the paper work being signed and done, I’ve ever been through. Highly recommend them! Flip my salesperson even helped me get both my vehicles back to my house in one trip! Talk about going the extra mile!
JoshH520
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Friendly, professional and knowledgeable
7/8/2018
I recently bought a new cruze and Nick Gibbons was the person to assist me. Nick was great. Friendly, professional and knowledgeable. Test drove one and then was more than willing to search the lot in the rain for the white one I was looking at online the night before. Once found, parked it next to the one I drove to compare colors side by side. Got me a great price and was in and out in a reasonable amount of time. I would definitely recommend him to anybody I know or go and see him for myself the next time I need a new car. Thank you Nick.
Aaron M.
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100% satisfied with car purchase
7/8/2018
We had a great experience buying our new car. Great customer service provided by a very well informed staff, no pressure sale and several vehicles to choose from. The customer area is clean and comfortable. The Costco program worked so well.
Thank you Dave Jennings!
Margaret and Janusz
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Most fun and relaxing car buying experience
7/8/2018
This is our first attempt to purchase a Subaru vehicle, and 2nd visit to Subaru dealer. This dealership's atomosphere is different. Everyone was nice and we did not feel any pressure. Cory Hymas contacted us promptly by email, showing rock bottom price for the particular spec vehicle already on there so we knew what we were getting into before the visit. He was very calm, friendly, and so knowledgeable. Upfront we asked him how much we wanted to pay monthly, and he carried it out! His detailed and thorough explanation about the vehicle is something we never experienced at any other dealership. We recommend this dealer and Cory to anyone, and will definitely be back!
Kumi from Bothell
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Couldn’t have asked for a better experience
7/7/2018
We couldn’t have asked for a better experience with buying a car. Ivan was so patient and made sure we got the car we wanted. We will be back for our next car here and recommend him to anyone looking! Thanks Ivan!
Brooke L.
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Ivan is the man!
7/7/2018
Ivan is the man! He gave us his undivided attention and got us the absolute best price possible! He has a customer for life! Thanks Ivan!
Kristen C.
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Highly recommend
7/7/2018
Went to trade in our old vehicle which no longer was working for our life style. Josh Cooper was great, friendly, honest and just went above and beyond to help us feel comfortable and happy with our new car. Highly recommend, they will take great care of you!
Ian H.
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Nick Gibbons
7/6/2018
NICK GIBBONS AT ROY ROBINSON CHEVROLET IS AWESOME! HE HELPED US GET INTO THE CAR WE WANTED AND WORKED ALL THE DEALS HE COULD BUT TO MAKE SURE WE WERE GETTING THE BEST DEAL POSSIBLE! WE WILL DEFINETLY COME BACK WHEN WE WANT TO PURCHASE ANOTHER VECHILE! I WOULD RECOMMEND ANYONE TO GO SEE NICK IF YOU ARE LOOKING FOR A NEW CAR! THANKS NICK GIBBONS!!
Amy I.
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Roy Robinson RV
7/6/2018
Recently we had the pleasure of working with Dominic Palmieri when looking for an upgrade on our RV. He and Mark worked so hard to get us a good deal. Worked hard with our needs and wants on getting the right amount for our transition. Everyone should have a salesman like this. I appreciate all the hard work he did and going beyond what was required. He gives a new meaning to Salesman. Thank you so much
Pat H.
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Thanks Andrew!
7/5/2018
Andrew Manseth was our salesperson. We ordered our car online and just picked it up. At the dealership we did a quick test drive and some paperwork and were out the door! Andrew was thorough, knowledgeable and efficient. We love the Outback! Thanks Andrew!
Rinda A.
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He worked extremely hard to meet our needs
7/5/2018
It was a great experience working with Mr. Ivan Osorio. We have been to a few dealerships before coming here but we were pretty set on how much we wanted to spend and he worked extremely hard to meet our needs in record time. When you come here, please ask for Ivan!!!
Jennifer G.
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Drove over from Spokane to purchase a Jeep
7/5/2018
Found a slightly used Wrangler Unlimited on Cars.com. I indicated that I was interested in the vehicle and within an hour a salesman had made contact with me via text. He and I talked on and off for a couple of days. I asked him for the CarFax and he produced it via text within minutes. I asked him for pictures of the entire vehicle, including underneath, and again within minutes it happened. Over text we negotiated the price and the day that I would drive over (about 300 miles away). They set aside the Jeep for me and had it waiting in the parking lot when I arrived. I met the salesman shortly after and I began to look the rig over. The salesman was friendly, knowledgeable but also relaxed and wasn't pushy. I test drove the vehicle by myself and within a couple of hours I decided to buy the vehicle. The paperwork did not take long and it was an easy transition from start to finish. Roy Robinson provided a pleasant buying experience. I got a great vehicle at a great price. Thank you!
JD from Spokane, WA
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Roy Robinson Chevrolet
7/3/2018
Flip and Ivan both worked with me to get me into a better vehicle than I even thought possible. Working as team mates. I emailed with Flip back and forth all day, then when I physically came down to the dealership to look at the truck he had chosen he had left for the day. Ivan picked up where Flip left off and after I figured out the truck in question wasn't going to work he showed me everything I asked for. Then found the exact truck on his own that made my numbers work, and will only 11 miles on it. Even shuttled me home and back after the deal on his own time after closing. Will buy here again this is my 5th GM product and I have been very pleased with everyone I have met so far at this store.
A Levy
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Fantastic salesman
7/3/2018
Nick Gibbons gave me a great experience and I got the vehicle I wanted for a great price. I will definitely recommend him to friends and family
Joan W.
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Definitely recommend
7/3/2018
FLIPS FRIENDS SAVE!! WE CAME IN FOR A TRADE IN AND FLIP WAS OUR SALES PERSON AND HE JUMPED RIGHT ON IT AN UNDERSTOOD WHAT WE NEEDED AN CUT TO THE CHASE AN TOOK GREAT CARE OF US AN PUT US IN A BRAND NEW CHEVY PICKUP. GREAT GUY DEFINITELY RECOMMEND TO GO SEE HIM FOR ANY OF YOUR VEHICLE NEEDS.
Manpreet G.
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Talk about going the extra mile!
7/2/2018
Had to be the fastest and smoothest car deal, from the moment the offer was made to all the paper work being signed and done, I've ever been through. Highly recommend them! Flip my salesperson even helped me get both my vehicles back to my house in one trip! Talk about going the extra mile!
Josh H.
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Flips Friends Save!!
7/2/2018
FLIPS FRIENDS SAVE!! I CANNOT SAY ENOUGH GOOD WORDS REGARDING FLIP. HE HAD BEEN PROFESSIONAL ALL THE WAY; HE HAS BEEN KIND AND UNDERSTANDING, AND HE HAS MORE THAN MET MY NEEDS.
James B.
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I look forward to a continued relationship
7/1/2018
Great customer service from Doug Patchett and company. Doug reached out to me once I received my VIP Friends and Family discount. Doug was candid and listened to what I was looking for and at what price range. Transaction was straight forward and painless. I look forward to a continued relationship with Doug and the Roy Robinson Subaru dealership.
Alan B.
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Was above and beyond and always is
7/1/2018
Here on Saturday for an oil change as part of the drive up no appointment service. We were in and out in relatively short time considering the amount of people waiting. The service were received from Rachel was above and beyond and always is, she does her company proud!!!
Christie H.
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Roy Robinson RV
6/30/2018
Bought a small consignment trailer here a few months ago. Brought it back in today to get some help in hooking it up correctly. They gave us so much help and went above and beyond to make sure we had everything correct. It was amazing!
Lisa S.
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I really like this dealership
6/30/2018
I really like this dealership. Friendly staff. They can't make the process of buying a car go faster but they keep you comfortable while you are doing it.
Carolyn B.
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They all genuinely care about their customers
6/30/2018
Overall great buying experience! We came in and were greeted immediately by the lady at the front desk and then by salesman Doug. He's real nice, no pressure, regular dude. No salesman crap, no pressure. We came to look at a used 2010 Forester they had just posted online the day before. He immediately gets keys and carfax report. Immaculate carfax report with page after page of in house performed services and maintenance. One owner car, purchased from Roy Robinson brand new. Test driving the car, we find it shakes on braking and mentioned that the front rotors needed to be resurfaced or replaced. We go back to the lot and go inside to discuss the purchase. We tell him they've got it priced about $1000 over the area average and Doug says "Ok, no problem." Drops the price, no questions asked. I mean...WOW. That would NEVER happen anywhere else. We also asked that the brake issue be taken care of by them as part of the buying agreement as well as the windshield be replaced. There was a crack in the drivers side. Again, no problem, writes it into contract that we get a windshield, brake rotors, and full safety inspection. So we do paperwork, the whole while Doug is kind, funny, and still no pressure. Very accommodating and made sure we had refreshments. When we had to go to the finance ladies office to explain options including all of our warranty options, she was also really nice and made sure we understood everything and knew exactly what each option entailed. We took the car home same day and Doug made sure to take notes on our schedules so we could schedule the agreed on services. They called within a day or two to schedule. Only hiccup was the first time, the service dept forgot to schedule me a loaner car so I ended up having to reschedule but its no big deal. When I came back in, they gave me a brand new Outback as a loaner. They called me later in the day to tell me that they completed the brakes but that on completing the safety inspection they found that my head gasket was leaking quite bad so I got to keep their car for about a week. No charge. Picked up my car a week later, was handed a HUGE safety inspection checklist and 2 pages from the shop detailing all of the parts and work they did. FREE! I did have to bring it back as it still shook braking from freeway speed. Turns out it was the rear rotors which they again took care of completely, provided me a brand new Crosstrek for the day and now I have a spanking new car seemingly! Any other place would have tried to charge for all this. Everyone at Roy Robinson has been so nice, and they all genuinely care about their customers happiness and I really appreciate it. When we are ready for another one, we will definitely be back!
Rachelle P.
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The car buying process was actually enjoyable
6/29/2018
I love my new Subaru Forester. The buying process at Roy Robinson was quick, easy and painless. Susan Mathis, our salesperson, was fun to work with and knowledgeable. We appreciate her attention to detail and eagerness to work to make sure that the car met all of our needs. It was the easiest car purchase I've ever made!
Dawn B.
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You won’t be disappointed
6/27/2018
Hello All, Superstar status, no pressure, customer centric and was willing to work with me till I was satisfied with my auto deal. See Ivan Osorio for your next auto purchase, you won’t be disappointed. Guaranteed. A++++
Jong K.
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Super painless transaction
6/27/2018
My fiance and I purchased a GMC Denali last weekend with Mike. We discussed price prior so when we arrived it was a super painless transaction. Mike was excellent to work with. We ended up finding a brake problem on the way home and went back to the dealership two day later and they fixed it no problem no cost. We really appreciated this.

Keep up the good work. Ed
Edward M.
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Roy Robinson Subaru
6/27/2018
Very friendly. Very helpful. Got a part overnight. Love this place!
Kelly S.
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Ivan is your guy
6/27/2018
I traded in my 2016 Z-51 Corvette on a 2017 Cadillac CTS-V. My salesman was Ivan Osorio he was great, we came to an agreeable price quite quickly. If you’re shopping for a new or used car Ivan is your guy.
Greg L.
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Zero pressure
6/26/2018
Very easy experience; Mark was a very casual salesmen with zero pressure and I will buy from him again.
Jeff Amman
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Don't waste your time with anyone else
6/25/2018
Nick Gibbons Thank you for all your help. Getting the best deal possible. No better car salesman in the state!! Fun time, hassle free great conversations. Don't waste your time with anyone else, go see Nick.
Jake T.
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A very satisfied customer
6/23/2018
I just left Roy Robinson Chevrolet a very satisfied customer. Thank you Ivan Osorio my Sales Consultant made my purchase easy. No pressure, did a great job getting me the deal that I set before I walked thru there doors!
Cheryl M.
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Fair, honest and AMAZING
6/23/2018
Flips Friends Save!! I would like to thank Phil "Flip" Tribuzio, he was able to help us get a car when no one else could. He is amazing, Made my sister and I so happy. I would recommend if looking for someone fair, honest and AMAZING when looking for a car, Flip is the man... :)
Steve-o A.
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Was as much fun as purchasing a car can be
6/23/2018
My wife suggested we come to your dealership to look for a vehicle for me. I knew what I was looking for but did not expect to find one on day one of my search. Your salesman was knowledgeable about your inventory and showed me the EXACT car (truck in this case) that I wanted in my price range. I test drove it and we struck up a deal. Easy - no hassling - and you did not have a problem with letting me have the vehicle examined at my mechanic at my cost - to make sure there were no problems with it. This was as much fun as purchasing a car can be.
Shawn B.
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They deserve 10 star rating
6/22/2018
Cory is a awesome salesman, he made buying a subaru enjoyable, very nice dealership they deserve 10 star rating.
None Y.
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So friendly
6/22/2018
Nick Gibbons perfect guy so friendly, helped us to get a good offer from his boss, and thanks for your service.
Sajad A.
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Roy Robinson Chevrolet
6/22/2018
I had great experience with Rick Berg, wonderful person to talk to and buy a car from. i recumen buying a car from him and Roy Robinson.
Cidney M.
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No games. Transaction was quick and smooth.
6/22/2018
I purchased a car from here. Kelly was the sales rep. He was great. No pressure. And he offered me very great deal. I shopped around using a few apps, compare prices with multiple dealers like 4-5. Sent him email, simply telling him I am ready to purchase and asking for the best he can do, didn't share with him what other offers I have received. Got his offer, agree on the deals. Drive to see him. He just follow through the deals we agree on the email. No games. Transaction was quick and smooth.

Had oil changes services 3 times. It is done as promise all the time. They do offer coupon from the web from time to time. I was able to find and get it for the 3 visits. Every employee here is nice.
Paul A.
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Service
6/22/2018
Love Love love this place. The employes are awesome. Everyone was honest and took the time to go over all that needed to be done. I went in with an overheating problem, they could have taken me for a lot of money. Instead they came back with all ya need is a new radiator cap. I then asked if they could look at the bakes, cause the last place I had been worked on them had never bled them ( had to do It as best as I could ) Roy Robinson's mechanic checked the brakes. Found they needed to be bled some more and did a flush. The tech even came to me with the old fluid and the new. LOL I thought he was offering me coffee or a nasty looking Coca cola. This place is fantastic. Jack is great and so are the mechanics. I will be back. My son has even set up an appointment, after seeing how honest, friendly and the quality of work. No I'm not related to anyone here and in fact, I'm not even from this state. Out of State female that was treated fairly.
Chris L.
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Easy and thorough
6/22/2018
Nick Gibbons was a pleasure to work with and explained all these fancy new gadgets on my new equinox and made my experience easy and thorough I would recommend him to my friends and family definitely ask for Mr. Gibbons.
Fredrick C.
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No-nonsense, low-pressure, and laid-back
6/20/2018
This past Saturday evening (6/16/18) was our first purchase from Roy Robinson Subaru. This was our first Subaru purchase, period... a new, red 2018 Forester -- the perfect dimensions both outside and inside for a tight garage space and tough commuter schedule, and teens with long legs in the back seat at times for longer drives. Plus, importantly, the safety ratings we were after. Michale immediately put us to ease with his style: no-nonsense, low-pressure, and laid-back. We'll be back for service with you guys, thank you again!
Craig D.
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Roy Robinson RV
6/20/2018
Friendly and quick service
Vince D.
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Quick and easy no hassle
6/18/2018
Just got myself a great deal on a Subaru Impreza from Nick Gibbons. Quick and easy no hassle.
Tom S.
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Brian was energetic, knowledgeable and very caring
6/18/2018
Brian Russell was a huge help when I needed a safe and reliable family car. I was able to trade in my old car and lease a Subaru Legacy that fit within my budget. Brian was energetic, knowledgeable and very caring throughout the process. I highly recommend Roy Robinson to anyone considering a new or used vehicle
Matt R.
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This is the place to go
6/17/2018
As a first time buyer this is the place to go. The salesman Nick Gibbons really made it an easy process and made buying a car more affordable than I thought! 10/10 service as well, would recommend.
Kurt S.
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A stress free experience
6/16/2018
We went to see Flip about looking for particulars cars. He understood and was very informative about availability of those cars and what to be aware of. Flip spent a few hours with us while we vascilated. He showed us a number of cars in the category we were seeking and was honest about any issues with any particular car. We were never pressured or urged to consider anything. When we selected the car we wanted it was a stress free experience with us receiving a deal we couldn't refuse.
Phil T.
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Our new truck
6/15/2018
We worked with Nick Gibbons to buy our new truck. Nick was patient with our indecision and allowed us to get the truck we wanted even though it wasn't the truck we came in to buy. Thanks Nick!
Ron V.
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Roy Robinson Chevrolet
6/15/2018
Good customer service
Kokob W.
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Great services, friendly staff
6/15/2018
Great services, friendly staff. BR had helped us and I want to say special thanks to him for going an extra mile to help us find the perfect match.
Nina R.
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Roy Robinson Chevrolet
6/15/2018
Amazing service! Great atmosphere and staff. All our questions were answered with clarity, would come here again if needed.
Alexandra R.
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Great Salesman - Josh
6/15/2018
Went in looking for a car for my wife, found one for myself. Josh came in on his day off to help us do the paperwork and pick up the car. Thanks Josh...
Grady K.
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Amazing follow up
6/14/2018
Go see Susan! She was amazing in helping us through the process of our purchase. She explained everything about the vehicle and answered all our questions. She had amazing follow up afterwards too to make sure we were happy. My experience with the service department was awesome as well! They were very organized and got me in and out quickly both on drop off and pick up.
Jeana M.
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You really get more for your money
6/14/2018
I've been bringing my vehicle to Roy Robinson Chevrolet since I bought it there six years ago. I wouldn't go anywhere else. Their prices are the same as what you'd pay at a quick lube or other service station, but I feel much better knowing that they specialize in Chevys. I know that I'm getting the best quality service for a good price. And with perks like complimentary loaner vehicles for multi-day work, you really get more for your money.
Ethan B.
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Wonderful experience
6/13/2018
Wonderful experience on purchase of new Subaru Forester. Salesman, David was knowledgable and friendly. Purchase was through the Costco program, so no need to negotiate price.
Suzanne R.
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RV Service
6/13/2018
I called to inquire about fixing problems with a second hand RV that I had purchased a year prior. The service manager was extremely helpful and while I could tell he was extremely busy, he did not rush through his help over the phone. He directed me to where I might recieve engine electronics warranty help. His helpfulness prompted me to have other work that I needed done at Roy Robinson. Not only were my issues (the hot water and cabin heater) resolved, the manager had the technician go over the complicated procedures of operating the electronics, and even spent time explaining other electronic components. I couldn't be more happy with the professional service I received. I would recommend these folks to any of my friends.
Nick A.
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Roy Robinson Subaru
6/12/2018
If you need a salesman ask for Chuck!
Suzanne P.
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Roy Robinson Chevrolet
6/11/2018
Nick was really easy to work with. He was super patient, kept my husband and I laughing the whole time and helped me find a great car.
Andrea K.
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Couldn't have been more pleased!
6/11/2018
I highly recommend Roy Robinson Subaru. I had a terrible experience with Kirkland Subaru so I decided to try Roy Robinson and couldn't have been more pleased!
Thea D.
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Roy Robinson RV
6/11/2018
Great! Bought our RV!
Harvey B.
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Our new favorite dealership!
6/9/2018
Very friendly! No pressure at all flip is the guy we will continue to see for years to come! Got us into our family car we are very thankful!!!
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Professional, fun and efficient
6/7/2018
I recently purchased a vehicle from Roy Robinson and was very happy with the speed and service in which I was able to obtain a vehicle. Ivar Mejlaender was the sales person who assisted me. Not only was he attentive and knowledgeable to my questions, but he was able to get me in to the vehicle of my choice at the price I needed and was professional, fun and efficient in the process. This was a fantastic experience and I highly recommend seeing and asking for Ivar to help you with your new or used car needs.
Kristen B.
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Tahoe Review
6/7/2018
We just bought a 2018 Chevy Tahoe at Roy Robinson Chevrolet in Marysville from salesman Nick Buckles. What a great experience! Nick was professional and very organized. He took time to explain everything we needed to know about the cars features. The financing was very quick as well. In and out in 2 hours!
Toni & Steve from Arlington
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Roy Robinson RV
6/6/2018
We had a bad experience at another dealer and were almost ready to give up. We decided to try Roy Robinson and we’re glad we did. Phil Nice was our salesman, and he lived up to his name! Absolutely zero pressure, and no BS. He worked hard to find something that fit all of our needs and wishes. We love our new Micro Minnie! Would definitely recommend to anyone in the market.
Derek M.
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Look forward to the next one!
6/4/2018
I have had a wonderful experience with Flip at Roy Robinson Chevrolet! I have been a long time customer of Roy Robinson and knew that is where I wanted to purchase my next vehicle. I was introduced to Flip and he was a big help in locating the kind of vehicle I was looking for. I felt I could be honest with him about my needs, and feel that he was looking out for my best interests. I am excited about this purchase and look forward to the next one!
Beth L.
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Roy Robinson Chevrolet
6/5/2018
Flip and Josh at Roy Robinson Chevrolet worked so hard to get us into our brand new Chevy Cruze. Everyone there is great and helpful. Friendly too!
Mario G.
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This dealership was not pushy in anyway!
6/3/2018
I recently purchased a 2016 Forrester 2.5i Limited from RoyRobinson and it was the best experience at a dealership I have ever had! I recieved the greatest customer service from Dave Koshak, whom I highly recommend going to for a salesman! He was very professional and took the time to make sure I was familiar with my vehicle before I left after my purchase. This dealership was not pushy in anyway! I highly recommend and will return for future purchases!
Makayla R.
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Roy Robinson Chevrolet
6/2/2018
Shout out to Ivan for giving us the best customer service we could ever ask for, he's so nice and super easy to work with
Ricardo C.
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THAT is how you earn return business
6/2/2018
Nick Gibbons is the perfect example of how a salesperson should be. I needed a cheep car to get around in wile my truck engine gets replaced. Nick got me in a car in my price range and never once tried to pressure me in to something I didn’t want. THAT is how you earn return business. Thank you nick.
Ron K.
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Subaru Parts & Service
5/31/2018
I've been here twice for key fobs on two separate vehicles. Both times I bought them at parts and the service tech had enough time to sync them with no appointment. Great service both times.
Justin M.
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My whole experience was excellent
5/31/2018
I've had my current (Chevy) truck for 18 years and it's been on my mind to replace it - but I don't love stopping at dealerships and dealing with sales people. I stopped in to Roy Robinson to find out about the Memorial Day sale rebates, and left with a new truck! My sales guy, Nick Gibbons, was beyond great. In fact, my whole experience was excellent. I will recommend Roy Robinson whenever I get the chance.
Ron C.
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Great Dealership and love salesman Andrew Manseth!
5/30/2018
Bought a 2016 Corvette Stingray from salesman Andrew Manseth. He knew what we wanted and was professional and easy going. This is my 6th vehicle from Roy Robinson. Always great to deal with this company!
Lisa S.
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Roy Robinson RV Center
5/30/2018
Salespeople were good parts was good setup or layout was good
Danilo J.
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What a nice treat!
5/30/2018
Thank you Brain "B.R" Russell and the team at Roy Robinson. We ordered a 2018 Zl1 Camaro 2.5 months ago , and we were so pleased to pick her up on Memorial Day Weekend. What a nice treat! We love our Silverado and New Convertible Zl1. So happy our family has a "Go-To" for our new car needs. Thank you ! Liz and Dylan J. Marysville, WA
Liz F.
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10/10 would buy again!
5/30/2018
Bic is the man!! Worked a great deal for me and was completely honest the entire time.
He had my new truck cleaned out and ready to go before I even arrived; Rims sparkling, dash dustless. Gassed up and ready to take out for a test drive.

10/10 would buy again!
Robert C. in Oak Harbor, WA
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Definitely will be back
5/29/2018
Ivan Osorio is the man, came in to see what they had for used trucks and left with one that had everything i was looking for and more, got a great deal on it and he found me the best rate out there. definitely will be back
John Smith
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Was a pleasure to work with
5/28/2018
Our salesman, Jason Peterson, was a pleasure to work with! He spent two days with us picking out our car and what financing plan would work best for us. I will be back when it’s time to replace our other vehicle.
David H.
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I highly recommend Roy Robinson
5/25/2018
Met with Nick Gibbons today to purchase a 2500 truck. Best purchase experience I have had. Quick knowledgeable sales staff. I highly recommend Roy Robinson.
Jeremy W.
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Had a great experience
5/23/2018
Had a great experience from walking on the lot to buying my truck. My salesman ivan, really took care of me an my needs. Fought to get the best deal as possible. Great friendy staff, clean an tidy site. All i know is im coming back to biy my next vehicle.
Daniel Adams
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Joshua was awesome
5/22/2018
Joshua cooper was a big help to me getting my new car. He worked with me until I found the car I wanted. He is a very patient. I am a hard person to work with but Joshua was awesome. If I ever buy another new car I want Joshua to be my sales man.
Ken B.
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I cannot say enough good things
5/21/2018
This is the second car I have purchased from Roy Robinson, and I cannot say enough good things about this Car Family. From a surprisingly fair price for my 2000 trade in, to their service department, to their sales people and managers they are an exceptional group. They work with, and for you, to get you the car/deal that you want. They make you feel like family. Had the pleasure of working with Susan this time and she was fabulous. No high pressure sales here ! Thank you, definitely recommending you to family and friends.
Linda J.
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Roy Robinson RV - Philip Nice
5/21/2018
I've been in the market for a small travel trailer or motor home for about two years now. Anyone in the market knows it's all about the layout! This made my search tough because I was a tad particular about certain things, ( U-shaped dinette, toilet not in the shower, good storage...). Ok maybe a lot particular, but hey, it's a lot of money to drop and I was not about to settle.

I had finally found a 25ft class B I was interested in at Roy Robinson RV, sent the e-mail and made the appointment to check it out. I'm not going to lie, I was dreading the 'dealership pressure' situation. I'm a young women, have never even driven an rv before, and I was feeling like I would walk in with a huge 'sucker' stamped on my forehead.

Well let's just say I was blown away. Philip Nice was my salesman, and he took the time to show me every single feature on the motor home. I said I would schedule another appointment to bring my dad to check it out and he got me all set up. When we returned he had it polished and cleaned and he took me on my test drive, (since I wasn't comfortable driving). Phillip helped me out on filling out the paperwork to ensure I was getting my monthly payment in the range I was comfortable with. Roy Robinson works with a lot of banks, and they gave me what I had asked for!

It's worth just shooting him an e-mail if you are in the market! He showed me other comparable ones on the lot, but ultimately I bought the one I first made the appointment for:)
Alyssa P.
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Roy Robinson Chevrolet
5/18/2018
Nick helped us get another vehicle at a great price i definetly would recommemd go to Nick Gibbons
Peter S.
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Definitely a must
5/17/2018
Thank you to Brian “BR” Russell for making it so easy to purchase a vehicle! Just got our 10th one and will continue to go! Highly recommend him, and there whole staff! Definitely a must for any Chevy or Subaru cars, trucks and Suvs!
Tyler B.
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Always a pleasure
5/16/2018
3rd car purchased at Roy Robinson and they take care of you after the purchase. Always a pleasure doing business here.
Tamur Z.
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Roy Robinson Chevrolet
5/16/2018
Brian did a great job and went the extra 20 miles to get me financing. Thank you very much for all your help. I love my new car
Katrina R.
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Very happy with the customer service
5/15/2018
My sales rep Joshua Cooper was a real professional, and easy to work with. I visited a couple of times before I was ready to buy, and Josh always made time to answer my questions and worked with me to find exactly the Colorado ZR2 truck I was looking for. Very happy with the customer service experience during the negotiation and follow-up visits. Thanks again, Josh, I love my new truck!
Tyler P.
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Roy Robinson Subaru
5/14/2018
Had an amazing experience. Susan and Chuck was great no pressure sales. Best experience buying a car yet. Christine helped us also at the end and was a pleasure dealing with also. If your looking for a Subaru this is the best place to go to.
Shawn S.
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Roy Robinson is our go to dealership
5/14/2018
Brian Russell is the BEST salesperson! We just purchased our 8th vehicle from him this weekend (9th from Roy Robinson). He goes above and beyond to make your car buying experience the best it can be. Roy Robinson is our go to dealership for purchasing a vehicle and all our service needs. Thanks!
Shana Brady
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Awesome to deal with
5/14/2018
Flip was awesome to deal with. Kept the whole time casual and low pressure. I have bought 3 vehicles from Roy Robinson and never had an issue.
Jorgen D.
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Roy Robinson Chevrolet
5/12/2018
For as many times as I've been here and done business with you, at some point I should get a free bee. Like when you buy 10 mochas, you get one free.
Dennis O.
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Your follow-up is exceptional
5/10/2018
My experience with Roy Robinson started out, not so good, however, Doc and Brian Russell turned it around and they need to be commended for their professionalism, tenacity, inventory knowledge and ability to listen to the customer.

Doc called me on Monday, after me leaving on Sunday in frustration and he made it a point to find the right vehicle, he kept checking in with me to ask questions, listen to what my important needs were and did not just sell me a car. I was turned over to "THE AMAZING BRIAN," who took me and my son and made sure that this car was a good fit, he walked made my son and I feel that it was a good decision and walked us through the steps. In addition, he talked to my younger son and made sure he felt comfortable, which he made the final decision to purchase (he knew his 6'0 older brother would like & fit in the car). The closing of the sale with the Finance Manager was Seamless and quick.

I want you to know that I bought because of these two gentleman and I had gone to many dealerships in 1.5 days, who wanted to sell me more than I wanted. I could have taken a brand new Jeep Grand Cherokee, with a co-signor, however, these 2 gentlemen made the decision easy. Your follow-up is exceptional, I have received calls and emails and I appreciate it, this is an extinct step.
Barbara C.
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Roy Robinson Chevrolet
5/9/2018
Thank you Nick Gibbons for all of your help in getting me a car I really like.
Kari B.
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Answered my questions flawlessly
5/9/2018
The salesman, Flip, was a fantastic salesman that walked me through every step and made sure I understood/was okay with all the decisions, he got me the car I wanted, and everything was great. He got me a great price, every possible rebate, and answered my questions flawlessly. The only complaint is I have had to go to the dealership several times, to fix financial/paperwork issues that should have been caught in the first visit. Overall 4/5 stars, would recommend.
Braxton A.
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Fast and easy
5/8/2018
I was looking for two cars, Andrew provided an excellent experience. Financing was fast easy and efficient. The sales team did not try to force the sale, nor schmooze a purchased. I will be a loyal customer.
Karen J.
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Buying new family car
5/8/2018
I had been communicating through email with one of the salesmen, Nick, about what car I was interested in. We got there and he had the car ready to go for a test drive. He was very nice and helpful throughout the whole process, I would highly recommend To go through Nick for any future car purchases.
We did have to wait awhile to get everything totally finished and to have everything processed, but to be fair we went on a Saturday so it only makes sense that they would be a little busier then on a weekday. Overall, great experience and we are really happy with our new purchase!
Kboswell
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Low pressure experience
5/7/2018
Susan Mathis helped us and made it an easy, low pressure experience which is not the typical car buying experience that we've had. Thank you Susan!
Brad H.
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Roy Robinson Subaru
5/6/2018
Great experience and the salesmen Jeramy Turner was very professional.
Charles T.
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Great to work with!
5/3/2018
Nick Gibbons was great to work with! Low pressure and worked to make sure I got the right car at a great price! I would recommend working with Nick for an enjoyable car purchase experience!
Matthew D.
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Enjoyed the whole car purchasing experience
5/2/2018
Lovin my new 2018 Subaru Crosstrek n orange!
We just got it from Roy Robinson...fun car, great local dealership, everyone down home friendly, and we enjoyed the whole car purchasing experience.
Plus with fun, energetic, and professional sales dude, Andrew Manseth he's awesome, the bomb, we sealed the deal...Whoohoo!!!
Ron M.
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Extremely courteous, professional, and personable
5/1/2018
Ivan was a great help . Extremely courteous, professional, and personable. Our family purchased two beautiful automobiles because of his presentation.
Devyn W.
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Was very transparent
5/1/2018
Never really share ratings, but Ivan did great. He found us perfect cars and was very transparent. The whole experience was very pleasant, and I generally hate the car buying experience.
Ddeebs W.
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Cory was awesome!!!
4/30/2018
Cory was awesome!!! He stayed well past his shift to accommodate my wife and I. He was very helpful and was not one of those undesirable "high pressure salesmen". I would definitely recommend him as a salesman.
Jeff B.
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Very well informed
4/30/2018
Worked with Brian and Ivar to purchase a new vehicle, and they were no-pressure, very well informed about the vehicle I was interested in, and gave me the deal that I was looking for without any hassle. Two very nice gentlemen. Everyone else I met was also very nice, where we chatted about the car, boats, fishing, and motorcycling. Plus, they have some really nice eye-candy corvettes in the showroom to stare at.
Christopher F.
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Amazingly helpful and honest
4/30/2018
I love this dealership. I have never had a bad experience buying a car there. If you are in need of a great new vehicle and do not want a run around, hard sell, or anything like that this is a great place to go. Ask for Chris Laird. He was amazingly helpful and honest.
Karen G.
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Super star Ivan
4/29/2018
Super star Ivan the best person I have ever known! He got a real good price for a great car and he will take care of you! Ask for Ivan if you need a new car!
Jaime M.
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Will definitely purchase from them again
4/29/2018
Would have given a fifth star but it is a car dealership. Bik was professional and sometimes funny great selection of vehicles, clean showroom. Will definitely purchase from them again
Tye H.
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Used Subaru Forester
4/29/2018
I had the pleasure of working with Dave Koshak in purchasing a used Subaru Forester. He was very professional and treated us like family, even going so far as to help interact with our kids while we were waiting for paperwork to get completed. We will definitely be returning for future car purchases.
Cory B.
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We will be referring everyone to you
4/28/2018
Andrew Manseth is the man to work with. My husband and I had an awesome experience working with him. He was not a pushy salesman. He provided great knowledge about the 2018 Crosstrek that we bought and we are very happy with our purchase! Thank you Andrew. We will be referring everyone to you :)
Amber A.
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I couldn't be more pleased
4/27/2018
I had a great experience here yesterday. Brian Russell was my very helpful salesman. I drove off with the car I wanted and I couldn't be more pleased.
Chris T.
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We couldn't be happier
4/27/2018
Michael Schuler at Roy Robinson Subaru was the best car salesman my wife and I could have asked for, he was friendly and made the experience fast and very easy. We couldn't be happier with our new WRX.
Jose L.
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We will definitely be returning
4/27/2018
I had the pleasure of working with Dave Koshak in purchasing a used Subaru Forester. He was very professional and treated us like family, even going so far as to help interact with our kids while we were waiting for paperwork to get completed. We will definitely be returning for future car purchases.
Cory B.
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Go home happy
4/24/2018
Brian Russell. What can I say. 2d vehicle purchase from him in 6 years. Fantastic job of finding and selling the appropriate vehicle for our needs, both times. Come in and ask for him, tell him your needs and go home happy. Great job, Brian. Have a great day today.
Don S.
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Go See Chuck!
4/23/2018
I have been researching new SUV's for a few months now. My brother recommended that I work with Chuck Bagi, should I want to consider a Subaru. Chuck was great! Listened to what I wanted, and made great suggestions. Understood when I needed to go home and sleep on it. No pressure, which I really appreciated. My husband and I both felt that we were in great hands with Chuck. I am very happy with my new Subaru XT Turbo. Go See Chuck!
Dana M.
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Treated me as a person and not as an ATM
4/22/2018
I typically dislike going to the dealership, but Chuck Bagi treated me as a person and not as an ATM. He was patient, understanding and accommodating. I'll be visiting them again the next time we need to acquire a new vehicle.
Rob A.
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I'd suggest checking out Roy Robinson
4/22/2018
Roy Robinson Subaru has been my dealer and service dept of choice for the past 3 Subarus and 17 years. I just bought my newest and love it! Anyone looking for a car or SUV, I'd suggest checking out Roy Robinson.
Elaine H.
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Roy Robinson Subaru
4/22/2018
The mechanics always make it a good experience for me.
Nicole B.
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Go see Kelly Adams!
4/22/2018
Go see Kelly Adams! He was amazing, respectful, and very easy to work with. He will get you the best deal and make sure you know everything he can teach you about your new car. Go see him!!!
Briauna H.
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Love the price of my new car!
4/22/2018
Great place to buy a car. My purchase was quick and easy. Love the price of my new car!
washbutterfly
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Great staff and very pleasant
4/21/2018
I recently purchased a Jeep and Ivan made the experience so friendly, I would definitely recommend my friends and family to them. Great staff and very pleasant.
Gracie S.
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Roy Robinson Chevrolet
4/21/2018
I came to roy robinson an a man named randy was the best help i have ever had thank you love the car
Dylontae S.
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Made the experience a breeze
4/20/2018
Great Experience, found the car I wanted for a fair price. Michael Schuler was great and made the experience a breeze.
Nathan T.
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Went the extra mile
4/20/2018
Roy Robinson Chevrolet made the purchase of my new Silverado a great experience. Mark Miller was extremely helpful and went the extra mile to make everything as stress-free as possible.
Matt B.
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We felt very comfortable
4/20/2018
We met Jeramy Turner at the Roy Robinson dealership in Marysville and he was able to answer all of our questions about a new Subaru Forester. We felt very comfortable as there was no pressure, only good answers to our questions. We went home with a new forester and we would highly recommend both the dealership and Jeramy to anyone interested in a new vehicle.
Len J.
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Bar none the best experience
4/19/2018
They are the best! From service to sales. Our most recent lease through Andrew was bar none the best experience. He was up front, honest about what he could offer, and stuck to his word...no messing around! An incredible relief from other dealers. They are absolutely professional as well as kind and easy to deal with. Thank you!
Karis B.
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We love doing business with you
4/16/2018
We were out looking at cars Sat. Found our salesman at Roy Robinson, Brian Russell, of many years, he showed us a car I had wanted for a while, told us to take it for a drive. We fell in love with it. Brian did the paper work, made sure it was full of gas, checked tires, and we wrote out the check. Brian is a "Wonderful" salesman We always enjoy doing business with him. He always welcomes us with his BIG SMILE. And is always so polite . Thanks Brian, and Thanks ROY ROBERTSON, we love doing business with you, Oh ! And Thanks for the coffee & donuts. Dennis & Marian
Dennis & Marian H.
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Roy Robinson Chevrolet
4/16/2018
One of the nicer waiting rooms. Nice staff.
James L.
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It was a really good experience
4/16/2018
I had a great experience here. Brian the salesman has helped my whole family get awesome cars and helped me get a pretty much brand new car that I'm in love with. He worked with my schedule and came in a couple hours after he was off just to help me and make sure that i could find a car that i loved. He also was very honest about every car that we looked at and was never pushy. It was a really good experience and i will be returning!
Marissa S.
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Subaru Outback
4/15/2018
We dealt with a very professional man. Went thru the Costco buying program and it worked liked a charm. Love the car so far. Hoping it will last for many years.
Merry C. from Whidbey Island
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Sincere thanks
4/14/2018
Again, We received an excellent service from Roy Robinson Subaru dealership in Marysville. We have been coming here for last 5 to 8 years and we are completely satisfied from the entire staff including service department. I highly recommend this dealership. I am very much glad to see the quality they have been maintaining regards to dealing with customers. Keep up the great work Guys........Sincere thanks again
Jarnail S.
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Professional, helpful and friendly
4/12/2018
I am extremely satisfied with my purchase and customer experience. Kelly Adams, my sales person, was professional, helpful and friendly. Everyone was great through out the process.
Andrea P.
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Great Customer Service
4/12/2018
In searching for a new car I contacted Roy Robinson. Phil "Flip" Tribuzio was in touch with me right away and continued to follow up frequently. He listened carefully to the list of I what needed in a car and found a possible match quickly. Not more than I needed....just exactly want I needed! During the process my work schedule prevented me from traveling to Marysville but Flip was exceedingly patient and never pushy. When I finally went to take a look I ended up driving away in a wonderful new Yukon. Thanks Flip! Your the best!!
Terry T. from Lopez Island, WA
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Just exactly what I needed
4/9/2018
In searching for a new car I contacted Roy Robinson. Phil "Flip" Tribuzio was in touch with me right away and continued to follow up frequently. He listened carefully to the list of I what needed in a car and found a possible match quickly. Not more than I needed....just exactly what I needed! During the process my work schedule prevented me from traveling to Marysville but Flip was exceedingly patient and never pushy. When I finally went to take a look I ended up driving away in a wonderful new Yukon. Thanks Flip! Your the best!! Christina H. in accounting is a rock star!
Terry T.
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Great service and car buying experience
4/8/2018
Most of the time the car buying experience can be very frustrating. Not so with Roy Robinson Subaru. Cory Hymas was easy going and kind, never pushy. He went above and beyond to stay late and show us everything we asked of him. We left excited and felt happy with our purchase. We highly recommend Roy Robinson Subaru not only for their great car deals, mainly for their customer service and creating an enjoyable car buying experience.
Koreen A.
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You won't regret it!
4/8/2018
Had to purchase a vehicle ASAP to get back on the road for work and the staff at Roy Robinson did just that. I didn't buy new, I was only looking for a pre-owned truck.. To my surprise they had just what I was looking for. They found me a great lender and a better rate than my last truck I purchased. After my text drive and a little bit of paperwork to sign I was on my way. From the salesmen to the representative that greeted be at the front door and everyone in between... Couldn't have been friendlier and more helpful if they tried. I will buy my next truck from Roy Robinson... You should too! You won't regret it!
Michelle S.
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Roy Robinson Subaru
4/7/2018
Drop in minor maintenance. It was done in reasonable time, and they were quite helpful with my mother...and they noticed I'd forgotten leaving my tablet on the roof, and stopped me so i didnt lose it.
Mike V.
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Roy Robinson Subaru
3/30/2018
I go here for all my Subaru needs.
Bill S.
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Very happy with the bargain
3/29/2018
Exceptional experience! Susan was very friendly and knowledgeable. We bought a CPO Subaru and are very happy with the bargain. We would definitely do business with them again. Thank you.
Martin G.
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Roy Robinson dealerships have definitely got my support
3/26/2018
I want to let everyone know that I'm on my 2nd vehicle purchase from Roy Robinson and want to express my thanks to everyone who was envolved in making my purchases a great experience, I especially would like to thank my Chevrolet sales associate Brian Russell for his professionalism. He made everything seem so easy and smooth. I also would like to thank Jeremy at there Subaru dealership also for his honest and professionalism. Roy Robinson dealerships have definitely got my support, thanks very much everyone.
Wayne K.
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Roy Robinson Chevrolet
3/26/2018
Really nice employees, Reasonable prices.
Kurt I.
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Flips Friends Save!!
3/25/2018
Flip made my car buying experience easy and relaxing, got me the price i wanted to be at. Flips Friends Save!!
Jay
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Very pleased with the service I received
3/24/2018
It's been 17 years since I brought a Vehicle .I was very please with the service I received at Roy Robinson in Marysville. Ivor was our salesman. He did an excellent job making sure we understood all the electronics. It was a pleasure to work with Ivor.
Jackie G.
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Helpful and listened to all of our needs and concerns
3/22/2018
The family and I just bought a 2018 Subaru Impreza sport 2.0i .. The salesman David Jennings is very knowledgeable and was not pushy! David and other staff were really helpful and listened to all of our needs and concerns.

The whole car buying process was quick and easy. Also they have great deals and the price of the car was fair for what we get.
Adrian A. from Seattle
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A pain free experience
3/21/2018
We just bought our 2018 Subaru Outback from Roy Robinson Subaru and it was a pain free experience. No high pressure sale pitch, . This is our second Subaru purchase and would recommend them to anyone looking.
Libbys C.
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Roy Robinson Subaru
3/21/2018
They are professional, courteous and very informative
Donna O.
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Extremely helpful and friendly
3/20/2018
We were helped by Nick Gibbons and he was extremely helpful and friendly. It made our experience buying a new car really great! I highly recommend him!
Nikki J.
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I do my service for now on in this place
3/20/2018
I want to say very very thank you To Subaru and In Marysville I need to programming one control Subaru Forester Everybody’s friendly they help me with no charge they really The best customer never experience I going to be the new customer I From issaquah I work in Everett For sure I do my service for now on in this place Thumbs up by stars
Carlos T.
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Subaru Service
3/20/2018
Service department treated me great the writer named Summer is the best
Bruce M.
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Absolutely amazing
3/18/2018
Nick Gibbons was absolutely amazing. Met him at the door and he had an infectious smile and attitude. He ask what he could show me and took me to the rigs I was looking for. Went for a drive with him and he was straight up with me about the vehicle. Went inside and he made the deal painless. He is a great asset for your company. Thanks Nick...,. Al
Al C.
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I will definitely go back
3/17/2018
The sales team was great! I dealt with Ian who was easy going and stress free to talk with. I bought a used vehicle and they made the process painless. There were little issues with the vehicle and they worked to take care of it without making it stressful. I will definitely go back to buy my next car there!
Josh K.
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Dealing with Roy Robinson since the 1970's
3/17/2018
My family has been. Dealing with Roy Robinson since the 1970's. They have always been fair, open and honest
Teri Anne B.
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Roy Robinson Subaru
3/16/2018
Great service all around
Anita H.
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Roy Robinson Chevrolet
3/16/2018
Wonderful place to do business. Very caring and thoughtful Flip was attentive and very helpful. Will send more business his way! Five stars all around.
Merilee H.
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Patient, helpful
3/15/2018
Nick was patient, helpful and straight forward with us. I had been through some rough car buying experiences and I was very nervous to try again. I'm so glad he was the one to help us!
Nikole M.
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Very helpful
3/14/2018
Deal with Ivar! He is not pushy, he is very polite yet has a sense of humor and made my car buying experience fun. He explained everything so I understood and worked with me a lot, he didn’t get frustrated at my pickyness or when I wanted to check at another place or come back. Very helpful guy!
Hannah S.
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Roy Robinson Chevrolet
3/13/2018
Great staff always take care of my family. I will definitely buy another car from them when I need one. We love our Cruze.
Carol S.
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Love my new car!
3/13/2018
Kelly Adams helped me with my purchase and was great! In the past I have hated the car buying experience. Too much pressure and games. Not so on the purchase of my 2018 Outback. I would highly recommend Kelly and everyone else we encountered at Roy Robinson Subaru. Love my new car!
Brenda P.
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Best car dealership experience I have ever had
3/13/2018
Best car dealership experience I have ever had. Bought a new truck and from the sales team to finance was outstanding. Ask for sales guy Flip and you wont be let down!
Nolan B. in Kenmore
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Met all of our needs
3/12/2018
Nick Gibbons was so helpful in making our car buying experience a good one. I plan to reccomend him to all my friends. He was great at making sure we found something that met all of our needs within our price bracket.
Roxanne L.
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Roy Robinson Subaru
3/10/2018
Having has numerous unpleasant experiences at Carter, I decided to head up to Marysville when I wanted to purchase a new car. Everyone at Roy Robinson was nice and very helpful. I would definitely go back.
Bryony S.
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Subaru Parts
3/9/2018
Picked up a few items from the parts deptartment. They had what I needed. They seemed pretty nice. Cant speak for buying a car from them though.
Jbudhi T.
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A pleasure for our family
3/8/2018
It's very comforting when your son is financing his first vehicle, i wasn't able to be there, and you don't have to worry because he's in excellent hands .. thank you Phil Tribuzio for making this first purchase a pleasure for our family
Trina L.
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Flexible, trustworty, honest
3/8/2018
Never in all the cars we've purchased new or used, have we had a better experience than with Kelly Adams at Roy Robinson Subaru. He got us an excellent deal and was such a pleasure to work with. Flexible, trustworty, honest - these aren't words I'd use with most car dealers but they are certainly true of Kelly & Roy Robinson.
Crystal S.
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Roy Robinson Subaru
3/7/2018
Great experience, ask for Susan.
Allen R.
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Highly recommended!
3/6/2018
Nick Gibbons was amazing! Super easy purchase and I was in and out in record time! Highly recommended!
Tyler L.
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Roy Robinson Subaru
3/6/2018
Salesman was nice and didnt make us wait or play games. He was friendly and concise and we were there within the constaints of our time restrictions. We also got a great deal!
Jessica S.
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Couldn't be more happy, highly recommended!
3/5/2018
Worked with Kelly Adams at Roy Robinson Subaru in Marysville to lease my new WRX. For those who think car salesmen are high pressure individuals that will do anything to get you to sign on the dotted line, you have not worked with Kelly. No high pressure tactics, just a pleasant gentleman who made the whole process, from the test drive to driving my new car off the lot, very enjoyable! Couldn't be more happy, highly recommended!
Louis S.
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Such an easy process
3/4/2018
So impressed with Roy Robinson! My husband found a car through the online inventory that he was interested in. We sent in an email inquiring about the car. Set up an appt for a Sunday afternoon with Ian. Upon parking in the dealership lot, we were immediately greeted and shown inside where we met, Ian, our sales associate. The car we inquired about was already pulled into the showroom and ready for us to look at. After a few minutes, we took the car for a test drive, and agreed that this was the car we'd like to purchase. We were Pre-approved within 10 mins, and it seems like within another 10-15 mins we were already in the financing office signing papers. Start to finish we were in the dealership for less than 2 hours. Such an easy process, and we are already so in love with our new car. Thank you to Ian and the whole Roy Robinson team for making the car buying process as easy as possible.
Melissa W.
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Roy Robinson Subaru
3/3/2018
Very knowledgeable staff, no high pressure sales pitch and a great selection.
Jeff H.
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Roy Robinson Chevrolet
3/2/2018
Flip at Roy Robinson really took care of us !
Todd F.
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Roy Robinson Chevrolet
2/28/2018
Friendly and helpful staff! Great buying experience. Ivar was the greatest!
Chantell B.
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Roy Robinson Subaru
2/28/2018
Nice clean environment with very helpful staff.
Dustin H.
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Understood my issues and offered solutions
2/27/2018
Yesterday I had occasion to do business with Roy Robinson Chevrolet, Jason Peterson is my contact there. Jason understood my issues and offered solutions; even an alternate vehicle than the one I was using as a loaner. I am delighted with his TLC during this process and I am delighted with the Buick I purchased. My friends' have purchased Subaru's and a couple of trucks' and been just as happy with their transactions. They also recommended the service department for maintenance. You can't get much better than that.
Carol R.
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Roy Robinson Chevrolet
2/27/2018
We love this place! Great service! Every one is very helpful
Sherrie B.
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Easy and relaxing!
2/26/2018
My fiance' and I worked with Chuck Bagi throughout the week and went in on Saturday to test drive a new 2018 Outback Limited for lease.
This is our third lease (2 Volvo's and now a Subaru) So we know the process and this was by far the easiest one! There was never any pressure or pushy sales tactics and the overall vibe and experience was to build a relationship and not just make a sale. They really went out of their way to give us a great deal and we walked away knowing we got a great deal with a great honest company.

I look forward to having their service department maintain my Subaru throughout the lease and we will be a lifetime customer!

Thanks for making what is usually a stressful and long process that I dread every 3 years.. easy and relaxing!
Jennifer L. in Monroe
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Roy Robinson Chevrolet
2/25/2018
Extremely good price that I received for a 2017 Premier Cruise. Very fair negotiation no pressure whatsoever extremely knowledgeable and good salesman as well as Financial advice. Enjoyed dealing with him and intend to go back many times in the future.
Scott E.
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Subaru Internet purchase
2/25/2018
I just purchased my 2018 Subaru and the experience was fantastic. I felt no pressure to buy, had no extended haggling scenes, as there was not any haggling on pricing of my two trade ins. I was going to lease but was shown that buying would be a better option for me in the long run. I purchased from the internet side and will do it again next time.
Thomas R.
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10/10
2/24/2018
Had Kelly help me get my first car and wonderful service. 10/10 would go to again if needed.
Ruslan M.
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Most comfortable to work
2/24/2018
Andrew first contacted me almost 2 years before I bought my Forester. He would ping me every so often just to be sure I was still interested, but never be annoying. He was most comfortable to work with and made the experience quite painless.
Peggy K.
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We value the relationship
2/24/2018
We couldn't be happier with the purchase of our new Outback!! Michael Kempter has assisted us as well as our friends and family for years. He listens to what his customers want and makes the process smooth and simple! Micheal is like family and we will continue to do business exclusively with him because we value the relationship he has built with us and our family.
Ken and Colleen D.
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Roy Robinson Subaru
2/23/2018
Nice staff and reasonable. I would recommend
Kent Davis
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Roy Robinson Chevrolet
2/23/2018
Nick Gibbons was awesome! We are very happy with our new Chevy Cruze diesel!!!
Brandon E.
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Over the top nice and helpful
2/22/2018
First time buying a car in my life! Between Cory and my daughter-in-law it was so positive and smooth. Cory could not have been nicer. Put me at ease in a stressful situation and got everything done. I will never do business anywhere else!! Everyone that talked to us was over the top nice and helpful.
Dorothy F.
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Friendly, cheerful, upbeat, with a "can do" attitude
2/22/2018
We just brought home our brand-new-to-us GMC 3500HD Pickup! Our experience was outstandingly positive, and we appreciate our salesman, Brian Russell (BR) so much, we wanted to post a review. We would send anyone to him who needs a vehicle. He is friendly, cheerful, upbeat, with a "can do" attitude to take care of all our concerns and get the vehicle ready to fulfill our dream. He went the extra mile, and more. He pretty much bent over backward to make sure we were satisfied with our vehicle purchase. He made a huge step in our lives feel fun, and successful. Thanks BR !!!! And a big thanks to Eric Jorgensen too for facilitating!
Kirk M.
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You now have a customer for life!
2/21/2018
Kelly Adams made our experience with our first time leasing a 2018 Subaru so easy! He explained everything to us in a very relaxing way. There were no pushy sales tactics that we are so familiar with in the past. Kelly made it as easy as one, two, three and I was out the door very happy with everyone at Roy Robinson Subaru! You now have a customer for life!
Andrea D.
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Subaru
2/21/2018
Cory made our car buying experience a breeze!
Joe Gunn
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A great, can-do attitude that is professional
2/21/2018
Amazing staff that goes above and beyond which is exactly why we are re-re-re-repeat customers. BR is an amazing salesman with a great, can-do attitude that is professional who has gone above and beyond time and time again.
Jenna L.
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My first car
2/20/2018
My first car, Brian spent three days helping my family and I. And he was, and is, outstanding. He really helped us out. He was chill, and awesome. And everything.
Alex O.
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Treated us like family
2/20/2018
Roy Robinson Chevrolet treated us like family. Brian Russel was our sales person. He really listened to our wants and auto needs. We bought a Chevy Colorado. And a used Mustang for my grandson.
Michelle O.
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Nick Gibbons
2/19/2018
Nick gibbons helped us so much the 1st guy we talked to was more worried bout getting as much money from us as he could and Nick made sure we got the car and price we wanted instead of making more money on us so thank you so much Nick gibbons
Jessica R.
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Never felt pressured
2/19/2018
Roy Robinson had the used 2011 element that I was looking for. Hard to find car at a good price, but Kelly R. made the process a breeze and is just an all around great guy. Never felt pressured and we were able to get to a price that was good for both of us. Will likely ask them to find my next car and save the hassle of searching.
Bryan from Bellingham
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We couldn't be happier with our experience
2/18/2018
My husband and I visited Roy Robinson today and purchased a 2018 Outback; we couldn't be happier with our experience. We'd chosen this dealership based off the good reviews of other Yelpers, and it lived up to all the hype. We worked with Kelly Adams, who called my husband this morning in response to an email inquiry. Kelly was direct and friendly while also being laid back. He didn't pressure us at all, didn't employ the usual salesman tactics, and gave us plenty of space and time to roam around and test drive whatever cars we wanted. He gave us direct answers to our questions and was extremely helpful and knowledgeable about the products. He was attentive to our budget and concerns and helped up to negotiate the exact price we had been hoping to pay for a new car (while also getting some wonderful upgrades we hadn't expected being able to afford within our budget). It was an actual joy working with him- which isn't something most people think of when they think back to their experiences buying cars.

For people wanting to use this dealer for servicing their vehicle: the facilities are clean and well-maintained. There's a comfortable waiting area with a fireplace, keurig, popcorn machine, sofas and tables, as well as an area for kids to play. The bathrooms are pristine. We plan to use this dealer for service; I can think of worse places to spend a little time waiting to get our car back. I was also told that loaner vehicles are available for services that require longer periods of time.
Caryn T.
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My first time purchasing a car from a dealership
2/18/2018
This was my first time purchasing a car from a dealership and my first time financing a vehicle. Brian assisted me throughout the entire process. He did his due diligence as a salesman without being pushy. When I indicated that I knew what I wanted, he switched gears to facilitate my purchase as efficiently as possible. This was not a new car but an $8000 used Honda CR-V. I never felt like he was put off or less interested in assisting me me because I wasn't making a large purchase. I also want to thank Doris, in the finance department. She was very pleasant and made the whole process as simple as possible. All told, I would recommend Roy Robinson Chevrolet! Thanks, guys....
Jonnyringo1966 .. in Arlington
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Someone who genuinely cares about you
2/18/2018
See Brian Russell. Let's face it you can buy a vehicle anywhere. I have purchased 7 vehicles from Brian Russell. He is dedicated to his customers and is great at follow up. It is refreshing to work with someone who genuinely cares about you not just making a sale. I send all my friends and family to see him because he really cares.
Wade M.
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The only ones who was able to help me out
2/18/2018
I was significantly upside down on an SUV that I absolutely hated and went to many dealerships to try and rectify the situation. BR at Roy Robinson Chevy was the only ones who was able to help me out of that terrible investment. If you're struggling with credit or you're in a bad way, go see BR in sales. He and will dedicate his time and energy to make you feel like family. I love my new Cruze! Thanks BR!
Stefanie C.
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Fantastic service!
2/17/2018
If you ever need a car go see BR. Brian Russell is an amazing salesman that will go through everything to help you. Fantastic service!
Joseph I.
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Great staff, great selection, and great customer service
2/15/2018
I went in with a very small budget and Brian R. found me the perfect car in my price range. Great staff, great selection, and great customer service. This is the second car I've bought from here. My family and I only come here to get our cars and I will definitely be coming back in the future.
Jacinda L.
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Revitalized my belief in true customer service
2/14/2018
I guess I can call myself a long-time customer of Roy Robinson since this is my 3rd vehicle I purchased from them. First my Corvette, then my Subaru WRX and now my latest vehicle. Since I had a solid frame of reference (because of previous great experiences), the pressure was on for any Salesperson that would assist me.

Well, in true Roy Robinson fashion, Brian "BR" Russell did not disappoint. Brian was extremely responsive and went through great lengths to make my sales experience a great one. Hell, he even stayed HOURS after he was scheduled to leave just to meet my wife and I to close our sale.

BR has not only set the bar for future interactions with car purchases, he has revitalized my belief in true customer service.

Thank you Roy Robinson for keeping phenomenal employees like BR!

Respectfully,

Cheron S.
Cheron S.
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The Store is clean, pleasant and very friendly
2/13/2018
We are extremely satisfied with our new 2018 Subaru Outback and it was a pleasure to deal with Roy Robinson Subaru. Our sales person gave us the best advice and service, and we feel confident in our purchase. The Store is clean, pleasant and very friendly. Thank you!
Lena B.
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The difference was night and day
2/13/2018
Just bought my first new car (truck) from Josh Cooper and it was a fantastic experience. He got me the exact deal I was looking for and made the whole process easy and laid back. I actually came in the day after a pretty awful experience at another dealership and the difference was night and day, I felt taken care of and respected at Roy Robinson. Give this spot a try, let Josh hook it up for you.
Jacob F.
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New Legacy
2/13/2018
Just bought a new Legacy. Kelly got me a good deal! Beautiful car. I will be using Roy Robinson for servicing my car as well. Been driving Subarus since 1984. Very reliable. Traded in my old Legacy after putting 203,000 miles on it.
Cid J.
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Chevy Service
2/13/2018
Woody in service was amazing. Won't take my car to be serviced anywhere else!
Angela W.
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Roy Robinson Subaru
2/12/2018
I get my car serviced here all the time. super friendly staff. super helpful and they always do a great job.
Zalkon33
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Roy Robinson Subaru
2/11/2018
Great place to buy or lease your new Subaru.
Bill A.
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Roy Robinson Subaru
2/11/2018
Polite, no pressure staff.
Dwayne B.
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New Corvette
2/10/2018
Buying a new car is stressful. This dealership is A+++++++++++, Its as good as it gets when purchasing a new vehicle. I, recommend shopping there.
Marsha in Marysville, WA
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2018 Outback
2/10/2018
We came in to buy a used outback. The salesman Michael E showed us what we wanted then let us know that we could get a new outback for almost the same amount...we test drove the one we wanted and he was right on the price. We love our new car. They were all professional non pushy and knowledgeable. Great experience!
Brian in Everett, WA
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2018 Subaru Outback
2/8/2018
Recently leased a 2018 Subaru Outback from Roy Robinson Subaru. Our sales person, Chuck Bagi was very knowledgeable, helpful, polite, and patient in helping us with the selection of our car, and financing. This is the third car we have gotten from Roy Robinson, and highly recommend them for the quality of service.
Marvin L.
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Brian Russell
2/8/2018
My family has bought many cars from this dealership. I had bought my first car here and I came back to trade it in. I got the outstanding salesman Brian Russell, he came in after his shift hours to help me get a new car. He went to great lengths to make sure he was getting me exactly what I needed and could afford. I would like to say a big thanks to Brian and the managers that helped to make this happen. I am very pleased with the outcome I got from this dealership and I highly recommend them!!
Chantelle I.
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Sonny at Roy Robinson Subaru was great
2/7/2018
Sonny at Roy Robinson Subaru in Marysville helped me buy a new WRX Limited. He gave me a fair trade in value for my old car and worked with me to negotiate an acceptable price for a car I didn't think I would be able to afford in the first place. The experience was very friendly and straightforward. I will recommend Roy Robinson to others.
Brooks from Blaine, WA
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Nick Gibbons
2/5/2018
Nick Gibbons was great, and very helpful with my purchase of a used truck. Everything went very smoothly and was probably the easiest car buying experience I have ever had. He answered all of the questions that I had. I will be sending my friends and family his direction when they are in the market for a new or used vehicle. Thanks Nick!
Ben B.
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Had a great experience
2/3/2018
Just bought a used Acadia Denali from Nick Gibbons and had a great experience. He was friendly and honest throughout the whole process. Low key and easy to negotiate with. I recommend him to anyone looking to buy a new or used vehicle.
Matt W.
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You won't be disappointed!!
2/1/2018
Roy Robinson Subaru is the place to buy your next car! These guys really know customer service and how to take care of their customers. Jeramy and Rob were great in helping me purchase my new car. Super friendly and knowledgeable. I highly recommend anybody looking for a new or used vehicle to check them out. These guys truly show up everyday just to help their customers out. No pressure sales tactics. You won't be disappointed!! Jeramy and Rob I'm loving the EVO, thanks again!
Bret E. in Kent
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Roy Robinson Chevrolet
2/1/2018
Had great help. I really felt like I was a priority. Definitely will be buying from there again.
Austen T.
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Every experience has been great!
1/30/2018
This is the second car we have purchased from Mark Miller at Roy Robinson. Every experience has been great! Mark is attentive and found us the perfect SUV for our family. We actually traded in our first car we purchased from him for our new one. I called Mark a few weeks ago and gave him details of what we needed. As soon as he got in the car we wanted, he called and we bought the next day! Thank you again for such a quick and friendly experience. We will be back for a truck soon!
Jessica J.
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Roy Robinson Chevrolet
1/30/2018
Best service I have ever had at a car dealer.
Gary A.
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Roy Robinson Chevrolet
1/29/2018
Worked with Brian Russell buying my truck and it was the easiest vehicle purchase and I would recommend him and Roy Robinson to anyone!
Nichole P.
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Customers for life
1/29/2018
Our Salesman is Doug Patchett. From the very first phone call Doug treated us like family. We did all of the negotiations over the phone. We received top dollar for our trade in. In addition, we received we also got credit for the Yukon we purchased 20 years ago. This was the very best of service from Subaru of Marysville that we are now customers for life. Kind Regards Jeff
Jeff R.
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I loved the experience
1/28/2018
I loved the experience of buying a car at Roy Robinson Subaru. My sales tech Alec was very helpful in finding the exact car I wanted and I recommend looking here if you want a great car.
Jerry J.
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Very knowledgeable and skilled
1/28/2018
I was very impressed with the car buying experience that I had with Roy Robinson Subaru and especially impressed with Michael Kempter, the salesman that I dealt with. I was somewhat apprehensive going in but soon felt at ease dealing with Michael. He is very knowledgeable and skilled at presenting his product and I appreciated not feeling pressured in any way. I felt like I was being helped along the way to purchasing a new car and was grateful for his input . Thanks again, Michael.
Donald M.
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Worth the trip up from Seattle
1/27/2018
Jeramy helped me get the exact car I was looking for at a better price than any other dealer in the area. Communicated everything in advance and made coming in to buy the car smooth and quick. Worth the trip up from Seattle. Thanks!
Aaron G.
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Roy Robinson Subaru Oil Change
1/26/2018
I took my Subaru Outback in for a routine oil change. I was told an hour wait, but was done in about 30 min. I love the kids corner play room. My 2 year old was happy & busy the whole time.
Dawnielle G.
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Subaru Impreza 2018 Purchase
1/25/2018
David Jennings provided optimal service and the purchase of the subaru impreza 2018 was a success. From test driving the car to talking about the financial logistics, all went really smoothly.
John B.
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Very pleasant experience
1/24/2018
My wife and I were shopping for a car for our daughter.
Kelly Adams greeted us at the door and showed us several cars. He was very patient with us even though we told him we are looking at other brands too and we are not sure if we would be buying Subaru. We asked for a test drive and demonstration of the car's features.
A couple of days later and after negotiation over several emails we set up an appointment to buy the car we wanted. Kelly Adams quoted us the best price for the model we picked.
Kelly came to meet us on his day of rest and the purchase was handled in a fast and professional way. No pressure at any stage of the process.
Very pleasant experience and happy with our new Subaru Outback. We are highly recommending Kelly Adams as a sales person.
Vladimir V.
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Roy Robinson Chevrolet
1/22/2018
My car buying experience was very good..I received a great price with no haggling.
Ronald Y.
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Roy Robinson Subaru
1/21/2018
Best car buying experience I have had yet! This was my first time here, I have purchased two other cars in the past from other dealers and they were not as fast and easy as this place. There was no pressure and everyone was friendly. I was in and out on a Saturday morning.
Chris O.
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Roy Robinson Collision Repair Center
1/20/2018
Very up front and professional nice and good people to work with.
Kenny F.
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Roy Robinson Chevrolet Service
1/20/2018
Friendly staff, answered all my questions and was honest about work that needed to be done to my vehicle.
Corina H.
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I will definitely return
1/20/2018
Nick Gibbons is a rockstar. I came in with a tough situation and he worked tirelessly to get me into a vehicle that I love and meets all my needs. I will definitely return for any purchases in the future and I recommend you do the same!
Dave F.
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Amazing car shopping experience
1/20/2018
One of the best car buying experience. Jeramy was professional and very knowledgeable. He was upfront and seemed genuine with helping me out. No pressure sale and no haggling over the price, which was fair anyway. They definitely gained a customer come time for an RV purchase. I am hoping that this is typical of their customer service.
Dsrock from Marysville
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So glad we came here
1/18/2018
We just bought a really nice used car and got an awesome deal from Flip. So glad we came here. Flip gives free tickets to games and dinners movies etc if you like his fb page flips friends. Hope we win!
Cathy O.
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Michael Kempter
1/17/2018
This is the second car I have purchased from Michael Kempter at Roy Robinson Subaru. Five years ago I contacted him for a specific Forrester and he delivered when no one else in the Puget Sound area made that effort. I not only bought my beautiful Outback from Michael but brought along a friend who bought one that day as well! Now based on my experiences, another person wants to work with Michael!

I drive 3 hours to see Michael and want all to know how much I appreciate his personal service. This is not the norm in todays world! Be sure to reach out to him when you are considering a Subaru...will be worth the call!

Thanks Michael...Reenie Robinson Prather
Reenie P.
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No Pressure, Totally Professional!
1/17/2018
We recently purchased a 2018 Subaru Forester from Roy Robinson Subaru in Marysville, WA. It wasn't the most convenient location for us to shop for a vehicle, but we decided to take a look anyway since it had vehicles we were interested in. We are ECSTATIC that we chose to extend our range as the purchasing experience at Roy Robinson was amazing.
When we arrived at the dealership there was a specific car we were looking for that we had found on Cars.com via referral from Consumer Reports. We were able to test drive that vehicle but when we explained to the salesperson, Ian Lugg, what we were really looking for, he immediately showed us some other vehicles. We really weren't in the market for a new vehicle but through our interaction with Ian, we decided that the best deal for us was a new car. He did such a great job of listening to us and didn't pressure us to do a deal. We felt like the negotiation process was the easiest, lowest pressure process we'd ever engaged in at a car dealership. We also didn't have to wait long for a bunch of management approvals on the deal and the process with the finance manager was actually pleasant as well!
We can't say enough about how we were treated through all phases of the purchasing experience. Ian is one of the best salespeople we've ever engaged with in any consumer transaction.
JoeandCheryl from Bellevue, WA
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Chevrolet Service
1/17/2018
First let me say that can be a tough customer. That said, I'd like to commend your outstanding, professional, and courteous service department. I first had the pleasure of working with Woody a couple of years ago when I was looking for a new service department I could trust. Well, I found it in Marysville. I live in Mukilteo and don't mind at all the short drive North to have my 2003 Silverado repaired, and or serviced. The waiting area is very well appointed and comfortable. Has a real "at home" feeling. Everybody is courteous. Well, you have a class A1 operation and class A1 people contributing to the operation. Thanks, Douglas Glanzer
Douglas G.
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Roy Robinson Subaru
1/17/2018
Fixed my car under warranty and pointed out some other things that needed done. Great facility. Will probably buy next car there.
Vern M.
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Very professional
1/14/2018
Very satisfied with the experience. Doug was very helpful and guided me through the process in a very profesional manner. Overall a good experience. I will return for a new car in the future.
Paul from Marysville
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Andrew Manseth did an excellent job
1/12/2018
I recently went in for a test drive and purchase of a new Crosstrek 2018. Andrew Manseth did an excellent job of making the process simple and easy to understand, as well as working with me on coming to an acceptable deal for the car. As a first time car buyer I greatly appreciated his work and would highly recommend Roy Robinson if anyone is in the market for a Subaru.
Justin Z.
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Fantastic buying experience!
1/12/2018
I arrived and was able to get right to looking into the right vehicle for my needs. There wasn't any problems with taking the truck out on a test drive and there was little pressure by the sales staff. Phil "Flip" was friendly, helpful and transparent when it came to any questions I had. Way to go Roy Robinson Chevrolet!
MThrush
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Roy Robinson Subaru did a great job!
1/11/2018
Kelly Rayson helped us buy a used mini-van. He made the whole experience simple and quick. The team at Roy Robinson Subaru did a great job!
Chris L.
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By far the nicest salesman
1/11/2018
Looked at cars with brian russel ended up buying a 2012 mini cooper in great condition by far the nicest salesman ive dealt with could recommend to any friends or family that are looking to buy a car
Matthew S.
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I highly recommend
1/10/2018
David Jennings was absolutely the best and helped us get into a car for our daughter. The entire staff at Roy Robinson is excellent and i highly recommend.
Kent D.
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Roy Robinson Chevrolet
1/10/2018
Nick Gibbons is the man to go to!
Russell W.
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Polite and professional
1/9/2018
Purchased a 2018 Subaru Crosstrek Limited at Roy Robinson Subaru ... outstanding transaction. Polite and professional. :) ... and I LOVE the car!!!
Kymm S.
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NO PRESSURE
1/9/2018
My husband and I decided this was the year to by a new car. My current car which was a Honda was 15 yrs old, and because I had gotten so many years of use out of my Honda I was determined to buy another one. We did visit Marysville Honda and Everett Honda but it just didn't feel right, so my husband talked me into checking out Roy Robinson Subaru as his work buddies had referred him there. I reluctantly agreed to go. As soon as I walked into the show room and met Brent and David I knew we made the right choice! They were both comfortable, easy to talk with and most importantly there was NO PRESSURE. They were happy to let my husband and I test drive the car of our choice and the both of them made our decision making and buying process a breeze!! I cannot tell you how happily surprised I was!! from now on I will recommend Roy Robinson Subaru and ask for Brent or DAVID!!
Tina M.
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It was a pleasure working with this dealership
1/9/2018
I went here via friend who has worked w/them for 30 yrs. It was a delight to say the least as it was "haggle free" and more so working with Kelly Rayson. He's professional, personable and doesn't pressure.

I highly recommend Roy Robinson as it's a solid foundation to work from to get a new/used car.

It was a pleasure working with this dealership and of course Kelly rocks!
Anita O.
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Roy Robinson Subaru
1/7/2018
I got my pre-owned 2010 Subaru Forester here a few weeks ago. Andrew helped my husband and I find the perfect car for us, openly, honestly, and without any pressure whatsoever. He worked with us in person, and over the phone with our bank to get us a car that met the requirements of our auto loan. I will definitely be back if I ever need another vehicle, and I'll definitely ask for Andrew!! :)
Elizabeth S.
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Roy Robinson Subaru
1/7/2018
Good friendly staff
Cyndi N.
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I felt well taken care of
1/6/2018
Nick Gibbons helped me get my dream car. He was so professional and very knowledgeable about Camaro’s. He answered all my questions and I felt well taken care of. Thanks again.
Nichole C.
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Roy Robinson Chevrolet
1/5/2018
Excellent service and wonderful people!
Mark L.
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Roy Robinson Chevrolet
1/3/2018
Flip did a great job in helping us get the truck we wanted.He has good humor and is a real people person.
Ken R.
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Roy Robinson Subaru
1/3/2018
My purchase was a no pressure easy going experience. The best automobile purchase I've ever made. Thank You Alec Adkisson.
Dwight W.
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Great place
1/3/2018
Great place. Flip did an awesome job getting my mom her truck Sweet deal.
Demons Racing
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We'll be back
1/3/2018
Flip is an awesome salesman. Listened to what I wanted . Got me into my truck at great price. Wasn't pushy and has a sense of humor. We'll be back.
Rebecca R.
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Roy Robinson Chevrolet
1/2/2018
My fiancé Kevin and I have been looking for a truck for the past month. He did weeks of research comparing the Colorado and Tacoma. We decided on the Colorado and worked with Phil "Flip" Tribuzio at Roy Robinson Chevrolet. He was awesome to say the least! He was not pushy and made the experience quick, easy, and hassle free! He was able to answer any and all questions we had. He did not waste our time and we left feeling good about our purchase. I would definitely recommend Flip to anyone out there looking for a vehicle. Thanks Flip!!
Alissa C.
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The whole process was painless
1/1/2018
Purchased a 2018 Chevy Colorado. Salesman Nick Buckles was extremely helpful and strait forward. I was sent to Nick via a recommendation. I will not hesitate to do the same. The whole process was painless and received a very fair deal. Thanks Nick!
Dean T.
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Our fourth Subaru from Roy Robinson
12/31/2017
This is our fourth Subaru purchased from Roy Robinson since 1984. We have visited other dealerships (even with our daughters) and have always found Roy Robinson to be the ones to treat us the best. Alec Adkisson was the sales rep that greeted us on the lot. Very pleasant young man to deal with and knowledgeable on the Subaru's. We made a fair offer (apparently) on a 2018 Forester and found ourselves quickly signing paperwork. He even threw in a cargo mat after accepting our offer. Alec went through the new car features with us until we were comfortable and made sure we had his phone number in case there were any other issues.
Jeff and Aida from Lake Stevens
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Amazing staff and facilities
12/31/2017
Came in with plans for a oil change. But in the back of my mind was a different car. Cory was awesome. Great recommendations from someone I trust. Amazing staff and facilities. Love Subaru and The Roy Robinson team.
Zachary B.
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Amazing!
12/30/2017
I bought a great car, a Subaru Forester. The sales person was very nice and NOT pushy. . . amazing! I'd highly recommend this place.
Ronald Y.
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I will give my future business to Anthony and Roy Robinson
12/30/2017
Anthony "Guth" was AWESOME. We came in and had a budget we had to be at, I was asking for alot. I also knew it was alot. Anthony went over the top to help is out and get the truck we wanted. He wanted to ensure he did everything he could before we left and he did. They took care of us as returning customers and without a doubt I will give my future business to Anthony and Roy Robinson. Thank you very much.
Maurissa B.
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We were very impressed
12/29/2017
We were very impressed with our dealings with Cory. He is the best car salesman I have every worked with.
Subaru is the best brand for the money and Cory is the best person to buy a new Subaru from.
We drove about 50 miles each way to buy from Cory, that is how good he and this dealership are !
Mike M.
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Roy Robinson Chevrolet
12/28/2017
Great place to buy a Chevy pick up
Becky M.
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No high pressure and very respectful
12/28/2017
This is the second car we bought from Jeramy Turner and we were totally happy with the whole deal. No high pressure and very respectful and patient with us. Dollar for dollar they did the right thing by me . They also have good service and follow up. Totally awesome experience.
Joe L.
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Responsive and respectful
12/27/2017
I ultimately went with a model not in Roy Robinson's stock, but Andrew Manseth was admirably responsive and respectful during my online inquiries. He offered me the best price out of over eight area dealers on a 2018 Forester 2.5i Premium and was effective at following-up without seeming clingy or pressuring. Had they had the specific model I originally sought at a similarly good price, I'd have been very happy to give them my business!
Thomas K.
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A true professional
12/27/2017
We worked with Brian "BR" Russell and I cannot say enough about the amazing experience. First, I was in Spokane and my wife was there, BR called me, told me what he had and we worked out the details over the phone while my wife drove the car and made the decision it was the one. BR made the entire process, start to finish, as quick and easy for both my wife and I as could possibly be hoped for. Whenever we go to purchase another vehicle, we will definitely be in contact with BR. Honesty, integrity coupled with kindness and a genuine desire to take care of his customers - a true professional.
Cory O.
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New Purchase
12/26/2017
Sonny provided fast excellent service. We knew what we wanted and what we wanted to see and he was fast to show us the vehicles we wanted to test drive. He answered our questions and we were able to close the deal on a 2018 Forester with no hassle. We will definitely recommend Roy Robinson to our friends and family.
Lester W.
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Roy Robinson Subaru
12/26/2017
Very courteous staff and stress free buying experience. Ian was wonderful and patient. Thank you very much!
Dmitriy K.
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Bought a used traverse
12/26/2017
Jason was very helpful in buying this 2017 Chevrolet traverse. My wife and are very happy with this purchase.
Brad L.
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Had a great experience
12/23/2017
Had a great experience with Anthony Guth. He was very professional and explain every thing to us.will highly recommend people to this dealership.
Cathy H.
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Roy Robinson Subaru
12/22/2017
David was amazing he helped me and made my appointment incredibly fast an easy would recommend
Keoni P.
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Relaxed fun atmosphere
12/22/2017
Great experience! Relaxed fun atmosphere. Chris Laird was helpful and patient. Would recommend these folks to anyone.
Curt G.
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Very knowledgeable and so nice
12/21/2017
My husband and I worked with Cory Hymas to purchase our new Legacy. He was so amazing to work with. Very knowledgeable and so nice. I never felt pressured about anything. He as well as everyone else at the dealership made our car buying experience easy and stress free. I would recommend Roy Robinson Subaru to anyone looking for great service and kindness. Thank you!!!!
Ashley L.
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I will be a forever customer :)
12/21/2017
I was refereed to Flip Tribuzio by a friend and coworker when my car was involved in accident. I was looking for something affordable, dependable to meet our family's needs. Let met me state the experience has been nothing less than amazing! He worked with us to get the best deal possible in addition to an amazing interest rate and payments below what I was hoping to pay. Flip is very easy going, personable, knowledgeable and truly a pleasure to work with. The process went very smoothly and much easier than I had anticipated. The staff is very friendly and professional. We were treated with so much warmth, kindness and integrity We had a small issue with car. Flip took care of it for us without hesitation. It feels good to know you have someone on your side that you can count on. They definitely treat you like family. I will be a forever customer :)
Kim Cunningham
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I highly recommend Roy Robinson
12/20/2017
We wouldn't go anywhere else to purchase a car. Our most recent experience was to take 90 year old Mom to get a car replacement she would be comfortable with to replace the old Buick. We went to the Subaru Division managed by Mr McCalmon. He assigned Andrew to care for us and we ended up with the perfect car at an affordable price for Mom . She tires quickly. Every step was professional, thoughtful, personal, expeditious. I highly recommend Roy Robinson to every friend and family member.
Jenny K.
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Thank you for the great service and car
12/20/2017
I worked with Mr. Anthony Guth with the purchase of a 'new to me ' vehicle. He was helpful, honest and genuine salesman. He assisted me from the online application, insurance and all the way through final approval. Thank you for the great service and car.
Shana S.
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Most Satisfying Car Purchase Ever!
12/19/2017
Rick Berg made the buying process a breeze. He was helpful and responsive to our every need and question. He was friendly, warm, and knowledgeable about the Subaru Outback. There was no pressure or obtrusive haggling during the whole process. I will recommend Rick to all my colleagues when searching for a car. Thanks again Rick
Customer from Marysville, WA
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Found me my dream car
12/17/2017
I bought my Subaru BRZ from this location on 11-07-17, and I have to say- Chris Laird was absolutely fantastic! He was not flustered at all by us showing up two days early to our before scheduled appointment. It was a weird situation for me since my original vehicle died on me out of no where and that Friday was going to be the one year anniversary for me and my significant other. He worked so hard to help me track down a new car despite the extreme short notice and set me up with a loaner car so I could still get to work. Not only did he find and acceptable vehicle, he found me my dream car and made it possible for me to get it. I wake up with a smile on my face every day knowing I get to drive this magnificent machine! I get complements on it DAILY!!

The detailing team there was also outstanding. Ryan was the main person helping me during this period and he was just so amazing. He kept me up to date on everything that they were doing and Chris even helped relay communication too! My BRZ looks and runs so beautifully! Thanks so much to everyone who was involved in making this nightmare into a dream for me!
Cassie K.
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That is the way you treat customers
12/17/2017
We went to Roy Robinson Subaru for an oil change for our Forester. We could not have been treated any better than we were there. Their customer service was exceptional! That is the way you treat customers. I was very impressed! We will be back whenever we need anything done on our Subaru.
L. W.
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COULD NOT BE HAPPIER
12/16/2017
I just finished up buying a truck from Salesman Nick Gibbons at Roy Robinson Chevrolet in Marysville, Washington and couldn't be more satisfied. Just to let you know, Roy Robinson is about an hour and fifteen minute drive from my house. Not local. When I initially began my search for a truck, I used my Credit Unions car buying service to locate the perfect truck for me at the best possible price. What I received was non-stop phone calls, texts, and emails from just about every Chevrolet dealer in the northwest wanting to sell me a new truck. It was like sharks to blood. It was obnoxious and overwhelming. I decided to go it alone via the Internet. I found the best prices on the truck that I wanted at Roy Robinson Chevrolet. I started by using their websites chat feature to stay as anonymous as possible. I asked tons of questions via chat and the person on the other end hustled to get the answers. I was soon passed off to salesman Nick Gibbons. Again I wanted to stay as anonymous as possible for fear of being attacked by an aggressive salesman. I bet I sent two dozen emails back and forth to Nick asking questions about certain vehicles and pricing. Nick was never pushy and was always patient. I actually didn't get in touch with Nick via phone until I was ready to view the trucks he had in stock. The day I visited Roy Robinson to test drive the truck, I believe Nick was on the schedule to close the dealership that night. He agreed to meet me between 0900-1000 which meant he was going to have a long day. I know....... long days come with the job of a salesman. But still, that showed his dedication to customer service. I had my dad with me when I test drove the truck, so with me in the drivers seat, Dad to my right, and Nick in the backseat, off we went. Nick was very knowledgeable about the truck. No question went unanswered. Upon returning to the dealership, I was asked about what I needed ($) for my trade-in. I had scoured Craigslist, Kelly Blue Book, and edmonds.com and already had a figure for my trade-in I would be willing to work with. I was offered that amount for my trade-in if I agreed to purchase the truck right there. The price of the truck included Costco pricing and an additional discount for prior Chevrolet owners and I thought it was fair. I did not want to make an emotional decision right there without discussing the deal with my wife. I declined the deal but let them know that I would be back either later that same day or the next day with my wife if we were still interested. We did return that same night and purchased the truck. The paperwork drill (admin stuff) went smoothly. Before we left the dealership, Nick walked us thru all features and the truck to include setting up the Onstar features. Setting up Onstar can be a total pain but Nick assisted us and soon we were on our way back home with our new truck. So far...COULD NOT BE HAPPIER. Thank you Nick and Roy Robinson. We will be back.
Doug J.
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Great Job Dave and thanks again
12/16/2017
Hurray for David Jennings!! I shopped for new Subaru for a week on-line. I was reeling from a horrible experience at a different Subaru dealer when I chanced upon Roy Robinson Subaru. Dave made my experience buying a new Subaru everything I envisioned it to be. I love my new Sabaru and I cannot tell you how amazing the buying experience was!! If you are even considering buying a new car of any kind, contact Roy Robinson and ask for Dave. Great Job Dave and thanks again.
Carol H.
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Roy Robinson Chevrolet
12/16/2017
I like their style. No pressure, and no BS. Here's the deal and it was a good one. Nick Buckles was a conscientious and courteous sales consultant with no attitude at all.
Mitch E.
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Great Dealership
12/15/2017
Awesome Dealership. I recently help my friend to purchase 2018 Subaru Forester. Everyone at Roy Robinson Subaru including Ian, sales person, was GREAT. I could not expect more from car dealership. Great Job. Sure I am coming back for my own vehicle soon or later.
Forester from Marysville
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I could not expect more
12/15/2017
Awesome Dealership. I recently help my friend to purchase 2018 Subaru Forester. Everyone at Roy Robinson Subaru including Ian, sales person, was GREAT. I could not expect more from car dealership. Great Job. Sure I am coming back for my own vehicle soon or later.
Daniel P.
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Exactly how a car buying experience should go!
12/15/2017
What a great experience, BR , Eric, and the team were great to work with, we told them exactly what we wanted, and as soon as we figured out they didn't have it, within 48 hours our vehicle had been traded from another dealership and was sitting on the lot ready for us to take home. Exactly how a car buying experience should go! Thank you
Colin S.
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Good folks
12/15/2017
Best of the best as always. Staff is very friendly and helpful. Car got serviced, washed and I was on my way within an hour. Have purchased over 10 vehicles from this dealership over the last 25 years. Good folks.
Marc H.
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They'll treat you right!
12/14/2017
Roy Robinson Subaru was very helpful with helping me to find the right new car for me. Michale Engelbretson did a wonderful job of helping me find the right car and get me a great deal on it! If you need a new car this is the right place to go. They'll treat you right!
Allison R.
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Thanks Chuck
12/14/2017
One word: Satisfied! Chuck Bagi went the extra mile...and then some.. AMENDMENT: Greatly satisfied. Two words!! Thanks Chuck
Vincent A.
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Best customer service ever
12/14/2017
I came here to figure a tire issue I was having and brought my dog with me since I've been told they are dog friendly. And boy were they. They not only gave my dog treats, but lots of love. They also were accommodating with this being my first time, explaining everything intelligently. The facility also had complimentary tea, coffee, hot chocolate, bottled water, and even popcorn. They were quick to help me with my issue and even cleaned the inside and outside of my car for free. I have never felt so cared for in my life. Best customer service ever.
Little Byte
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Life can be easy!
12/14/2017
Life can be easy! I needed to find a dependable used car for my son. I would never buy a car from a used car dealership, and when searching other avenues on the internet, you cant trust anyone. We have purchased several new and used cars from Roy Robinson so I searched their web site, found a vehicle I was interested in, talked to Cory, salesman, on the phone, drove up the next day to look at it then purchased it. Could not have been easier and I was treated like family, like I was there buying a new car instead of a used one.
Jason C.
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Best and friendliest dealer around
12/14/2017
Excellent dealer. Had what I wanted and was a relaxing, fun and excitement of buying a new car. No pressure. Just enjoy yourself experience. Will always recommend people to come here! VIP experience! Thank you. Love my Subie!
A. Nelson
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Thank you Bryan russell
12/13/2017
Oh man what can I say I was very happy with all employees that I talked to. Bryan Russel was the man that helped my dad and I out looking for new car for me. I suggesst seeing and talking to him.

Thank you Bryan russell
Alisha J.
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Was eminently amenable to all forms of compromise
12/12/2017
Came in, clean and sharp looking place. Person on the desk was on break, and someone came jogging out of a back office to greet me, polite and smiling, and got us with a sales associate, by the name of Anthony "Guth." He walked me through the car that I was looking for, got us on a test drive and followed the pace I set for the conversation without letting it drag, making sure we were always moving towards the goal of finishing the purchase I wished to make. Not too much pressure, always polite, but keeping up a common thread of our goal for the day. Was eminently amenable to all forms of compromise, and worked with his manager to get a deal that had all of us happy, and me the proud owner of a pretty new dodge charger
Katy R.
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We'd be happy to buy from them again!
12/12/2017
Brian Russell at Roy Robinson got us a great deal on a new Bolt with a minimum of haggling needed. And Brian and the dealership were very responsive to our schedule. We'd be happy to buy from them again!
Brian R.
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Roy Robinson Subaru
12/11/2017
Great Service, friendly staff, and a great price at Roy Robinson Subaru. My wife and I went in to take a test drive of a 2018 Outback and with the outstanding assistance of our sales person Mr. Andrew Manseth we drove off in our new car in no time. I would recommend Roy Robinson Subaru to anyone looking for a no hassle car buying experience.
Gregory G.
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Excellent experience
12/10/2017
We got an excellent deal on our new truck, the staff was great and the facility was as equal. Our truck was washed and filled up with gas prior to leaving the lot, which may not sound like much but it?s the little things sometimes. I would recommend this company and staff to anybody looking for a good deal on a new car.
Matt from Oak Harbor
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Roy Robinson Subaru
12/10/2017
My wife and I spent 8 hours on Saturday shopping so many dealerships. We had so many poor, sleazy, dishonest dealers. We decided that we would take the first car we saw the previous day but wanted to take a look at one specific car at Roy Robinsons.

We drove 20+ miles to this place and got there about 10 minutes before they opened. When we pulled in the lot, the sales rep (Kelly)immediately unlocked the doors and came to meet with us. He heard what we said, he never showed us a car out of what we told him our budget was, he explained how their stickers worked so I knew asking price of every car and was exceptional.

We are also Seahawks fans and had a game to watch that started in 3.5 hours. We test drove the car, agreed on the price and financing, completed all paperwork and got home in time to see the kickoff. WOW!
Christopher R.
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Roy Robinson Subaru
12/7/2017
Great place to buy a car very easy to deal with
Shawn S.
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Roy Robinson Chevrolet
12/6/2017
Took the vette in for an oil change and got it back ahead of schedule. And they vacuumed it out which was nice.
Lyle J.
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2018 Subaru Forester from Roy Robinson
12/6/2017
Having never owned a Subaru, I did my online research before my dealership visit. I was able to look through the Roy Robinson inventory and found the exact car I wanted. After test driving the exact vehicle I wanted, Michale Engelbretson made the buying process as smooth as possible. He is very knowledgeable about Subarus and was able to answer all questions, including setting up my phone Bluetooth and introducing me to the car's functions before I left.
I would most definitely repeat the experience again if I were looking for another car.
BSBqueen
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Roy Robinson Subaru
12/6/2017
New favorite place to have my Subaru serviced
Heather M.
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Brian Russell
12/5/2017
This testimony is for Brian "BR" Russell, sales and internet consultant. Brian's made my husband and I feel like we were family. Brian answered our questions thoroughly-- without question, Brian knows his game.. Brian listened to our needs and met them hands down!! If you are looking for a vehicle, go to Roy Robinson Chevrolet in Marysville.. Ask for Brian Russell.. Go Brian!!
Cherie N.
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Roy Robinson Subaru
12/5/2017
Awesome place, super fast and friendly service!
Nathan V.
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5 stars all around!
12/4/2017
Had a great experience at Roy Robinson Subaru getting my first car, a Subaru Impreza. I highly recommend Chuck Bagi, he made the process very straight forward, and was with me through each step of the way, and got in touch with me at the two week mark to check in. The car is great, as is the service. 5 stars all around!
Ella B.
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Roy Robinson Subaru
12/1/2017
Dave was very friendly and helpful. Would come back for next Subaru.
Andrea P.
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Great New Car Experience, Couldn't be happier!
11/30/2017
I was very happy with my experience at Roy Robinson and working with Nick Gibbons in purchasing my 2018 ZR2. Pricing was very competitive for the local market and Nick was extremely helpful throughout the whole process from test drive to checkout and vehicle orientation to getting the OnStar service set up. Very well done and I would highly recommend this to anyone, they will certainly see to your satisfaction.
BenB
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Subaru
11/30/2017
Kelly in sales and Nick in service are wonderful to work with.
Samantha M.
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Roy Robinson Subaru
11/29/2017
Friendly staff and helpful. Free loaner was a pleasure to drive. They are very professional.
Travis P.
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Roy Robinson Subaru
11/29/2017
Super helpful staff and Sales representatives. No pressure sales or gimmicks here.
Martin R.
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2000 Ford Mustang
11/29/2017
Ian was super and we really enjoyed our time with him. We would recommend our friends and family to come see Ian at Roy Robinson for new or used vehicles. Sean, our finance mgr, was excellent and made the paperwork understandable and painless even though we paid cash :)
Padraig M.
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Nick Gibbons
11/28/2017
I am extremely happy with my experience working with Nick Gibbons while purchasing a new truck. It was a very seamless and straightforward process. Nick was also very helpful post sale in orienting me with the new vehicle. Nick also had a lot of great advice and best practices to offer from his experience with the same trim package and his prior experience in service -- he's a very friendly and knowledgeable guy that I highly recommend working with if you're in the market for a new or used vehicle.
Ben B.
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Andrew
11/27/2017
I could not be happier with my buying experience at Roy Robinson! I ordered a brand new Crosstrek and I LOVE it! At every stage, from inquiry to order, to driving it off the lot, we felt well taken care of. I highly recommend my sales rep Andrew Manseth. Andrew was kind, thorough, honest, knowledgable, and easy to ask questions of. We had the windows tinted as part of our order and before I even saw the car he noticed a bubble and sent it back to be taken care of for me.
Kristi Nason
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AMAZING
11/26/2017
Nick Gibbons: An AMAZING salesman! Very helpful, friendly, and definitely not pushy. He is highly recommended!!! -Sophia O.G
Sophia I.G
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Roy Robinson Chevrolet
11/25/2017
Nick Gibbons was awesome. Easy to work with, and helped us get a good price on an awesome vehicle.
Eric W.
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Roy Robinson Subaru
11/24/2017
I especially liked Michael Kempter. So knowledgable and patient!
Nancy P.
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I am so grateful
11/20/2017
Thanks for the help with this 2016 Silverado. We are very happy with the great service and will highly recommend people come see you if they are looking for a rig. I am so grateful I was able to work with Ian Lugg. You made this process smooth as it could be.
Nick A.
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Roy Robinson Chevrolet
11/19/2017
We've bought 2 vehicles from them, 1 was a Dodge Durango and I was a little skeptical because we weren't buying a chevy from the chevy dealership. But they were fantastic, and the vehicle was in great shape. Since then, we've looked for a different vehicles and at the begging of the year we needed a vehicle with 8 seats unfortunately they didn't have anything in our price range. But they TRIED so hard to help us. Since, we've learned out lesson, we bought from, not them, and they've done ALL the repair work, almost $8,000 and they've been WONDERFUL. All the service guys know us now, and they've been great about telling us what needs to be done immediately and what we need to plan for. I'm so grateful for them! (I signed in with my email, so my last name is incorrect, it's Jones-Charles now :) )
Stacey R.
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Roy Robinson Chevrolet
11/19/2017
Nick Gibbons is definitely the guy to go to when it comes to buying a vehicle. He’s great at conversations and isn’t salesy at all. Thank you so much for helping us out! Keep up the great work!! Please ask for him when you go into Roy Robinson!!
Daniel R.
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I highly recommend
11/18/2017
We went in thinking the deal was never going to be possible from a horrible experience at a previous dealership. Nick Gibbons at Roy Robinson took the time to give us all our options and was never pushy. We ended up getting the brand new car that we wanted and can afford. Nick even took the time to make sure we knew how everything worked with the vehicle as far as connecting the blue tooth with my phone, On-Star and etc. Thank you for being personable, professional, and the seamless experience! I highly recommend Nick Gibbons at Roy Robinson! -Dustin & Sami
Funbutns
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A great example of what a car sales person should aspire to be
11/17/2017
Andrew Manseth sold me my first Subaru Forester and is a great example of what a car sales person should aspire to be. After hearing of my interest via the internet, he had the vehicle details and pricing ready for me when I arrived at the showroom. When buying a car, there is always some negotiation on price, and while both parties had price point objectives, Andrew undauntedly, yet personably, mediated with ourselves and the Sales Manager. When the car delivered, Andrew provided excellent instruction on the controls, both on the steering wheel and the screens, assuring that I would be well prepared to drive my new car off the lot on a dark winter's eve.
B. H.
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This is THE place to buy a Subaru!
11/17/2017
This is THE place to buy a Subaru! -first, I should disclose that this is the first time that I have been motivated to write a review of a business in social media but from initial contact to a seamless financial close, the folks at Roy Robinson surpassed my expectation -I texted Andrew Manseth, sales agent, the year & model I was interested in and when I walked into the dealership to meet with him, he had all of the information & details on the 2.5i Forester Touring waiting for me. His can do attitude led me to purchase my new car. And his superior customer service in instructing me on the many features from keyless entry, use of the controls on the steering wheel, lights, wipers, etc. to X MODE assured that I would feel comfortable driving off the lot in my new car. I would definitely refer friends and family and highly recommend this dealership.
Harmony D.
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Exceeded my expectations
11/17/2017
Just purchased a 17 Chevy Malibu!!! If you need a vehicle New or used go ask for Anthony Guth by name! He was Very friendly, upbeat, cooporative, honest,a go getter. He did everything to help my needs and wants get met. He greatly exceeded my expectations.
Sylvanna B.
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Roy Robinson Chevrolet
11/16/2017
Test drove a vehicle here with Nick. No pressure and was very nice, even when I decided to wait. Will be back for sure.
Kyle C.
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Roy Robinson Chevrolet
11/15/2017
I bought a 2017 chev Tahoe. Eric the manager was awesome to deal with and salesman Brian Russell was a pleasure to work with. This is not my first vehicle bought from Roy Robinson and I keep going back because of the service we receive.
Rick S.
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Very pleased with our service
11/14/2017
We had a smooth transaction, and were very pleased with our service from Roy Robinson. Chuck Bagi helped us, and he did a fantastic job.

We would highly recommend Roy Robinson Subaru.

Thank you!
Christi S.
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GREAT JOB
11/13/2017
We did have a great experience this time and last time we purchased there. Anthony Guth did a GREAT JOB and made My Wife and I and 3 kids feel at home. I'll buy from you guys for now on and will ask for him next time and forward this to my friends.
Kevin L.
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No pressure to buy
11/13/2017
Joshua Cooper was great to work with. No pressure to buy and he responded to every question/concern I had.
Meghann G.
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"great experience"
11/12/2017
My husband and I came in to Roy Robinson today with our two kids, 2 and under. Brian Russell worked hard to ensure we got exactly what we were looking for. We appreciated his ability to be upfront and honest. Brian and his staff worked diligently to get us in and out as quickly as possible, as our tiny humans were not having as much fun as we were... needless to say, we left for home in a 2018 Tahoe! If ever buying a car can be a "great experience", this was it. Thank you Roy Robinson and staff!
Alyssa G.
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I was extremely impressed
11/12/2017
I was extremely impressed with such a large inventory that it was possible to see in person a sample of almost any options combination. The salesman and the dealership made choosing my new car an informed and confident decision. I highly recommend salesman Chuck Bagi, and Roy Robinson Subaru.
Elena M.
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Smooth and enjoyable
11/12/2017
David Jennings was professional, friendly, helpful and really easy to work with. I don't like the whole car buying process and he made it a smooth and enjoyable one. Thanks for all the help!!
Cinnamon H.
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Super helpful with a great attitude
11/12/2017
Anthony Guth helped us today with our purchase of a Traverse. He was super helpful with a great attitude. He took care of us and we will definitely be returning customers. Appreciate all your help!
Christy L.
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We could not be happier
11/12/2017
I just bought my first Subaru at Roy Robinson. I highly recommend you go see Cory Hymas if you are in the market for a new car. Cory did a fantastic job of communicating with my wife and I, we negotiated a fair deal and his passion for Subaru cars really made me realize we are buying a great new car. We could not be happier with our experience from start to finish. Great job Cory!
David P.
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Our third vehicle from Roy Robinson Subaru
11/11/2017
This dealership is amazing. They treat you right each time you visit. Kelly Rayson is the guy to see if you are wanting to purchase a vehicle. He goes above and beyond every time!!
Darci from Marysville
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ABOVE & BEYOND
11/10/2017
My fiance and I had been looking to purchase a vehichle for some time, however with less than perfect credit we weren't having any luck. We decided to try Roy Robinson Chevrolet and right away we were greeted by a very friendly and charismatic salesman, named Brian Russell. He worked very hard over the next few days to help us not only get into a vehicle, but a VERY nice vehicle that not only met all of the criteria we were looking for, but that was also extremely affordable. Of the several different dealerships we visited, Roy Robinson and Brian were the ONLY ones that were encouraging and went ABOVE & BEYOND for us! I've never had such a laid back and positive experience with buying a car. When we are ready to purchase another car here in the next couple months we WILL be going back to Brian. I could go on for days about how wonderful our experience was, and I will be reffering any and all friends and family, to not only Roy Robinson, but specifically TO Brian Russell. We are now in a gorgeous car, re-establishing our credit and have payments that will not leave us broke! THANK YOU BRIAN, AND ROY ROBINSON CHEVROLET
Sincerely,
The Lindsays
Naomi C.
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I would definitely recommend
11/10/2017
I went to Roy Robinson to check out a Silverado I saw on the internet. I spoke with Anthony Guth over the phone about and he was extremely helpful in providing information to me, especially since I live over an hour away. When I got there he had the truck ready to show me and the whole 9 yards. I really appreciated the fact that Anthony didn’t try to push me towards any other vehicle. I felt like he understood my needs and what I was looking for. I would definitely recommend him to others.
Mark Z.
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Could not have received better service!
11/10/2017
Thanks to Andrew Manseth for all of his help in purchasing my Crosstrek, I am in love with my car and could not have received better service!
Norann B.
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Very candid
11/9/2017
I had a great experience working with Andrew :) He is extremely knowledgeable and thorough in his explanation, and very candid. He was also very patient while I dealt with some insurance issues until we got it all figured out. If I ever hear of anyone needing a car, I will definitely recommend they visit you guys. Thanks!
Yasmin B.
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Roy Robinson Chevrolet
11/6/2017
Nick Gibbons helped me, he’s professional and very helpful with finding the right car for me and at the right price.
Laura R.
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Everyone was really nice and helpful
11/6/2017
I accompanied my daughter Kassidi in to help her purchase her first car. She had her eyes set on a 2016 Toyota Tacoma. We met Nick Gibbons in the showroom and the rest is history so to say! It was probably the easiest car purchase I've ever witnessed, little more stressful for the daughter though (shes paying the bill). Everyone was really nice and helpful. I'm a Subaru owner and have my car serviced over at Roy Robinson Subaru, so I already expected to receive nothing but top of the line service from the Chevrolet lot. I would highly recommend them to all my friends and family! :)
Stephanie P.
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The best car buying experience I have had!!!
11/3/2017
My car broke down on a saturday. Called in for a appointment for monday at 9am. Was on the road in 2 hours, heading home in my new vehicle. So this is my 7th car bought from a dealership. 1st car bought from roy robinson chevy. And without a doubt this was the best car buying experience i have had!!! The sales rep that helped me with my purchase, Brian "B.R" Russell, is what every sales rep should strive to be. No pressure, no hassle and no BS. Brian kept it very real and only worked off of what I was looking for. Told Brian what I wanted, gave me some options and let me test drive all the trucks I was interested in. once I found the truck I wanted, Brian took it from there, working with his sales and finance team to get me going. Hard to believe that it was that simple of a process. Once in the finance department, Beverly finished out the transaction, walked me though all the possible warranty options and financing. Very professional as well, no hassle or pressure. Easy as that, I had keys to my new used truck in two hours.
Highly recommend roy robinson chevy to buy a new/used vehicle. when the time comes I will be buying my vehicles from them in the future.

Thank you for the 10/10 experience!!!!!
Daniel T
Daniel T.
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Nick Gibbons is the best
11/2/2017
Nick Gibbons is the best car salesman! Super nice and wasn’t pushy! Thanks to him I’m walking out with a new Toyota Tacoma! Thanks Nick
Kassidi N.
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Chevy Service
11/2/2017
Big Shout out to the Chevy service guys! I have had some electrical issues on my 2005 Chevy Silverado that I have owned for almost 11 years and couldn't diagnosis myself, blinker, dome light, trailer plug cargo light etc. These guys were able to find the problem, fix things I didn't know could be fixed (outside temp in rearview) without new OEM replacements and only took few parts and a couple of hours! Could not be happier with the outcome and price of this service visit, guys hit a home run on this one! PS can't wait to pick my 2018 Chevy Traverse Redline for my wife soon! Thanks again -Ryan
Ryan B.
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An excellent vehicle buying experience
10/31/2017
Just completed a purchase of a Chevy Silverado 2500HD from Jason Petersen (JP). From the first time I drove onto the lot and was greeted warmly by everyone I saw to the several times I went back and riddled JP with questions and test drives, this was a very pleasing experience. JP kept in touch but was not smothering. On the day we purchased, he did a great job getting the truck ready, answering picky little questions, and ensuring my satisfaction. Overall, this was an excellent vehicle buying experience. This was our second purchase through a Roy Robinson dealership; both were outstanding and I'd buy from them again in the future.
Thanks JP!
Nathan L.
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I'm super impressed
10/31/2017
Just leased a new 2018 Outback at Roy Robinson. Michael Kempter is so experienced and knowledgeable, and really spent time going over all the features and settings, including test drives on 2 different occasions to focus on the EyeSight Driver Assist Technology, which is amazing! Michael's patient teaching on this self-driving safety technology and all the great Outback features, jump started my learning curve - giving me the confidence to use, trust and and experience them right away instead of trying to learn just by reading the manuals...definitely at the top of my dealer experiences, Michael was great! Just came out of a 2015 BMW diesel sport wagon which was OK...I'm super impressed by this 2018 Subaru Outback Touring 6 cylinder - WOW!!
Bev A.
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Sonny
10/29/2017
Sonny made the process of buying our new Subaru outback as easy as possible. From the moment we walked in he was a great help in getting us the vehicle we needed. There was no pressure from him and you felt like input he gave on the vehicle was advice coming from a friend! The finance department was equally as friendly with no sleazy closing sales high pressure sales pitch on all the extras at the end. He gave us our options and was good with what we chose. Side note, we absolutely love our Subaru, after driving every compact SUV out there we are confident in our decision and love how dialed in Subaru is with all their safety options.
Melissa T.
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Super Happy
10/29/2017
Super Happy with the service we received from sales person Anthony Guth on purchasing our 2017 Silverado. Anthony wasn't your typical salesperson pushing anything on us. He let us guide the whole experience which was amazing. He also found ways to save us more money after getting into the financing part. 10/10 would recommend anthony and Roy Robinson Chevrolet in Marysville.
David Y.
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New 2018 Crosstrek
10/29/2017
Just purchased a new 2018 Crosstrek, first new car purchase in many years, it went very seamlessly and professionally.
Canuck37 from Lake Stevens, WA
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Got a great deal and are very happy
10/27/2017
Joshua Cooper was great when we dropped in just before closing to test drive a truck. Gave us all of the information, was patient while we found a section of gravel to test out the 4-wheel drive, and followed up when we needed additional data. Plus we got a great deal and are very happy with our new truck! Thanks Josh!!
Theresa M.
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Roy Robinson Subaru
10/27/2017
Great service, friendly people.
Olga R.
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I highly recommend you consider Ivar
10/27/2017
I love cars but buying them is probably down towards the bottom of my list of things that I would like to be doing. I had the good fortune of having Ivar Mejlaender help me with the purchase of a new car recently. He was very helpful, fair and courteous. He made what typically is a negative experience a positive one. I highly recommend you consider Ivar to help you with your next car purchase.
Rob O.
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Roy Robinson Chevrolet
10/26/2017
Nick Gibbons went above and beyond thanks for the new truck and I will be offering my friends
Ray D.
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Extremely helpful every step of the way
10/26/2017
This is our second Subaru purchase from Roy Robinson and once again we couldn't have been happier. Buying a car can be an complex and at times painful process. As someone who works in the technology field, I prefer to make the process as data driven as possible and our sales person, Michael Kempter, was extremely helpful every step of the way. The 2017 Impreza we purchased for our 16 y/o was perfect for her - she couldn't be happier!

Thanks for a great experience!
Chad D.
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As pressure-free as you can get
10/23/2017
My husband and I have had horrible experiences at other dealerships, including purchasing a very expensive lemon, which made us very apprehensive this time around. Flip at Roy Robinson was just what we needed to feel comfortable to make this purchase. Bev in finance was knowledgeable, friendly, and extremely accommodating. The whole experience was about as pressure-free as you can get at a car dealership. Just based on the purchasing and finance experience I would recommend Flip and Roy Robinson Chevrolet to anyone in the market! Thanks for making our trip from Ellensburg worth it!
Ashley J. from Ellensburg, WA
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Excellent buying experience
10/21/2017
Flip helped us to find the perfect truck and expedited the deal. Only had to be there for 2 and a half hours. Excellent buying experience all around.
Wade R.
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Great no pressure sale
10/21/2017
Flip was great He didn't hesitate a bit when we found the right truck and moved the process along quickly even though it was his night off. Great no pressure sale
Wade from Marysville, WA
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Nick Gibbons is a Saint
10/20/2017
I recently purchased a 2013 Subaru Impreza. I was initially nervous about the process in general. Nick Gibbons was my salesman. As fate would have it, my GPS took me to the wrong lot and I was fortunate enough to meet Nick at the lot I wasn't intending on visiting in the first place. Im glad technology failed me because Nick got me into the car I didn't know at the time would end up being my dream car. I couldn't have been more satisfied with the experience. He even got me more for my trade than I expected. 10/10 would recommend to anyone.
Daniel from Lake Stevens, WA
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Recommend all departments at Roy Robinson
10/20/2017
Bought a new Chevy 1500 from Roy Robinson and couldn't be more pleased. Brian was our salesman and he made the experience fun and even though we were there for several hours negotiating it was an enjoyable experience. I highly recommend finding Brian while you're there, he's high energy will make the whole process of buying a new car fun. All of the staff was friendly, attentive, and stayed until past closing to get our deal done without making us feel like we needed to speed things along. The next day we had to follow up on a couple of items and receptions as well as service/parts department staff were courteous and knowledgeable. 5/5, will definitely be back for our next car and would recommend all departments at Roy Robinson.
Evan B.
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Brian Russell
10/20/2017
Brian Russell gave us the best experience we ever could of asked for when we purchased our car. We gave him all the information he needed to find what we were looking for and that was exactly what he did. No pressure to buy what we did not want. He spent a lot of time with us and made sure we left with what we came in for. We also brought our daughter and son in-law to buy a car and they left very happy with their purchase. They had gone somewhere else before and had a horrible experience. They drove up from Olympia and from the minute they shook hands with Brian they where pleased and left with a car they wanted. If you need a car go to Roy Robinson Chevrolet and ask for Brian Russell I guarantee you will walk out with the interest rate, payment, trade in amount, down payment, and car you want.

Thank You Again!
Marcy & Ed G.
Marcy & Ed G.
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Great new car buying experience
10/19/2017
It was a pleasure purchasing my new Subaru from Roy Robinson - Michale Engelbretson was a superb salesperson - made the whole process straightforward, no surprises. New car bought over the internet with out-the door pricing provided and out the door at the dealer within 2 hrs.
Colin from Blaine, WA
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Subaru Family
10/18/2017
I saw a 2018 Crosstrek online, then 2 days later went down to Roy Robinson to test drive it. The sales representative, Andrew, was fantastic!! He pointed out lots of features during the test drive and offered to be available for further questions after the purchase. Thank you so much!
Carli from Marysville, WA
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Great Service from David!
10/18/2017
David was a wonderful and knowledgeable salesperson. My boyfriend and I had been to several other car dealerships looking for a car and David was by far the most informative and welcoming salesperson we had run across. He took his time to make sure he answered all of our questions and made sure that we got the car we really wanted (even after we changed our minds halfway through the process on which model we wanted). He stayed after hours to make sure we were taken care of from the start to the end of the buying process. Overall I would definitely recommend Roy Robinson and David to anyone who is looking for a car!
CTE from Marysville, WA
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Nick Gibbons
10/17/2017
Nick Gibbons was awesome. He went out of his way to get the deal done. Even after we left and thought about it he even came back in after he had gone home to work with us and get the deal done. Definitely impressed his dedication for customer satisfaction. Will definitely be going straight to him for future purchases thanks Nick G.
Taylor S.
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I will be a repeat customer
10/16/2017
I had a great experience on my recent purchase of my new truck, my sales rep Jason was easy to work with and his knowledge on the programming was good. I will be a repeat customer.
Steve P.
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The best dealership that I’ve ever worked with!
10/14/2017
Heyo, just bought my car there today! I’m so happy with the accommodation and customer service! They were always willing to talk you though the process of buying car, never once did I feel pushed or pressured into buying a car, and every hour or so our salesman would always ask if we needed anything to eat or drink as we were going though paper work! 10 out of 10 I would recommend! Roy Robinson is the best dealership that I’ve ever worked with! The salesman we worked with was named Joshua cooper, ask for him when you go buy a car!
Megan B.
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Roy Robinson Chevrolet
10/12/2017
Nothing but great vibes from Roy Robinson's staff, for only my second car purchase. Every person working there seemed to be super personable and easy to talk to. I would refer them to anyone looking for customer friendly service. Josh Cooper did a great job in getting my payment to a manageable monthly payment with a better interest rate than the car I purchased before. Ty again!
Barrett R.
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Roy Robinson Subaru
10/11/2017
It was a pleasure purchasing my new Subaru at this dealership - David Jennings was a jewel to work with. He made the whole process easy and relaxing without the high pressure sale.
Debi from Arlington
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Most laid back car buying experience ever!
10/10/2017
After having my '13 Subaru Legacy totaled in an accident I was not excited to car shop, but Alec at Roy Robinson made it such a breeze. He was understanding and didn't pressure us at all. He let me roam the lot and test drive multiple different models, then searched for the one that I liked. He was AMAZING. It was the most laid back car buying experience ever! Their price was impeccable and beat every other dealer in the area. I would recommend them to anyone.
Alisabeth B.
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Roy Robinson Subaru
10/9/2017
David Jennings is the best sales rep I have ever used!
Kenn P.
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Such a pleasure to deal with
10/7/2017
Michael Kempter was very professional, helpful, patient, and went through everything step by step. Such a pleasure to deal with.
Margaret S.
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The service and care we received was excellent
10/7/2017
Yesterday my son leased his first car. Not only was the Subaru he bought a fantastic car, but the service and care we received was excellent. Cory Hymas is a superior salesman. He was personal and extremely helpful through every step of the financing process. He seemed very genuine and was a pleasure to work with. I would recommend him to anyone looking to purchase a car.
Gena M.
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Roy Robinson Subaru
10/7/2017
Great buying experience. would go back again. Michale Engelbretson the salesman was great and very knowledgeable.
Mike from Marysville
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Professional, unrushed, helpful
10/6/2017
Nick Gibbons was a fantastic salesman. Professional, unrushed, helpful. Got me my dream car. Would recommend 101 times out of 100
Shenn T.
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I am so happy with my vehicle no words can convey
10/6/2017
I had been shopping for a car online for over a month which only made me more confused than I already was.Finally put out a couple feelers and Kelly Adams responded.He works at Marysville Subaru.We set up a day to come in and what I was looking at..He is a very personable and friendly man.It's been a very long time since I have driven or even looked to buy.He took his time and answered my silly questions.After alot of mind changing a decision was made.Two days later when I picked up my car Kelly took the time to explain all the new features of my vehicle and downloaded and synced my phone with the vehicle.So being old school semi motor head this was extremely helpful.I was so glad that Kelly was the one who responded to my inquiry.He put me at ease and was more like a brother than a salesman.Thanks Kelly and Roy Robinson Subaru.I am so happy with my vehicle no words can convey. Roberta L.
Roberta L.
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Chevy Malibu hybrid
10/6/2017
My new car shopping experience there at Roy Robinson was one I will never forget. My car salesman was thorough he was willing to stay after hours to make sure my paperwork was pushed through. He was very personable he was not pushy he made sure I understood every step we went through. Although I had someone there with me to help me I was the buyer so he addressed me. I will be meeting with him again to go over more stuff because it was late and I want to make sure that I understood everything and he was willing to do that for me. So will I encourage anybody that's buying a new car to go to Roy Robinson definitely.
S. Collins
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Ian Lugg
10/5/2017
Just bought a 2017 Subaru Outback Limited from Roy Robinson Subaru. Buying cars is usually a stressful process but Ian Lugg made it a breeze. He was extremely helpful and informative on all the available options. After one test drive in the model with our desired options we were ready to buy. The whole process from start to finish was painless and very professional. Loving the car and the service provided at Roy Robinson. Will gladly recommend Ian and Roy Robinson to friends and family.
Mike M.
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Roy Robinson Subaru
10/4/2017
Good place to buy Subaru with lesser sales tax.
Bala R.
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Purchased New Outback
10/4/2017
Purchased my first Subaru at Roy Robinson. A new outback limited. Loving it and loved the service we found here.Dave Koshak was very helpful and made it a smooth buy. He did explain in detail about the features in the car.
Rishi from Redmond
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Subaru Forester purchase
10/3/2017
Michael made the whole process of purchasing our new Subaru Forester a pleasure from beginning to end. He knows his product well, understands people, and treats others as he wishes to be treated. Was pleased with everything and have already recommended the salesman and the dealership to family and friends.
Velta A.
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You can count on my business in the future!
10/2/2017
I have always bought my vehicles through a family member at another dealership, but when she didn't have what I was needing, I began looking elsewhere. My first email went to Roy Robinson, as they were one of the closest dealerships to me. I also had talked to a few other dealerships. I received an email from Brian Russell and I told him what exactly I needed and where I needed my payments to be to make any deal work. Where other dealerships wouldn't give me the time of day based on my purchase parameters, Brian assured me that he would get me exactly what I was needing, and he sure delivered on his promise.

It took about a week of me coming in, and going through vehicles, and looking at numbers before we got everything to work, but it was all worth it, as the truck I purchased is everything I was looking for!

I have to thank Randy Granger here as well. He stepped in to help when Brian was off or busy, and I can't thank the two of them enough! You can count on my business in the future!
Mat P.
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Thank you Sonny!
10/2/2017
Sonny Roberson, at Roy Robinson Subaru in Marysville, WA., gave us excellent service in September when we bought a 2017 Subaru Outback. He is knowledgeable, patient and goes the extra mile to help with all the details involved in choosing a vehicle to suit your needs and budget. I will heartily recommend Roy Robinson dealership and Sonny Roberson to anyone looking for a great car buying experience. The service continues after you leave with your new vehicle for any issues or questions that may arise. Thank you Sonny!
Patricia M.
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We will be back!
10/2/2017
Doug did an excellent job getting us a good price and a seamless sale experience. We will be back!
Vellcrow
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Nick Gibbons
10/2/2017
Nick Gibbons was so polite in helping me purchase my new vehicle. I'm going to praise Nick for his sense of humor.. gracious listening to my needs in a different car. Came in last Monday thinking a Subaru would be my choice > test drove several and they were good...THEN there was a Caddie I was able to test drive and a couple hours later I drove her home. I am so happy with my "new wheels for future road trips.a"
Sharon Hannah
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Completely satisfied with the entire experience
10/2/2017
We received the best customer service with Andrew and Roy Robinson Subaru. Quick process, lots of information and we got the perfect vehicle! My wife and I are completely satisfied with the entire experience!
Bill M.
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Best car buying experience I have ever had!
9/30/2017
Brian Russell was terrific to work with at Roy Robinson Chevrolet. I had such a great experience that I would proudly boast to my friends where I purchased my truck. When another local dealership wasn't willing to negotiate, Brian was ready. The whole experience was very smooth. Best car buying experience I have ever had. Thanks Brian and the Roy Robinson team!
Kevin B.
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Happy buyer, Happy owner
9/28/2017
I don't even know where to begin. I have been looking for a Subaru for the past 2 months and have gone to many dealers including other Subaru dealers. Was driving by on the way back from the airport and pulled in expecting to just leave frustrated and dissappointed. Well, I left with a car that I have no regrets driving home with the Outback that day. It took about 3 hours and I am planning my first road trip to Hart's Pass with my Boyfriend, dogs, and camping gear.
Amy
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More like a friend than a salesman
9/27/2017
Recently leased a 2018 Subaru Impreza at Roy Robinson Subaru in Marysville. Cory Hymas and the rest of the sales team there could not have made it a more pleasant experience. Cory went above and beyond spending the better part of a Saturday morning showing us several makes and models, taking us for test drives and crunching numbers on a number of offers to fit within our budget. Throughout the entire process he felt more like a friend than a salesman. Thanks Cory!
Ryan S.
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Chevy Service
9/27/2017
Roy Robinson Chevy runs a first class operation. They made buying a vehicle very easy. I had to take my truck in for some warranty work/recalls and I was provided with a loaner car that was brand new. They had the work done in a week and I was on my way. A couple weeks later I started experiencing electrical issues, I immediately panicked because I thought I was in for an expensive repair. I brought the vehicle back in, was given another loaner car. It turned out I had a loose battery ground. They did not charge me for parts and labor to fix it or test drive or clear the codes. I have been ripped off by another dealership for similar repairs in the past, and this would have been an instance where I could have been ripped off again. But Roy Robinson Chev was honest and fair with the repairs. Both times I was helped by Steve Wilson, one of their service advisors. Steve is a first class guy and I trust when my vehicle is in for repairs it will be taken care of in a timely and fair manner. I am glad to know there is a dealership out there like this. The level of customer service is phenomenal. I was be back for future vehicle purchases and repairs.
Ryan F. in Lynnwood
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It was everything I was told and more
9/26/2017
I live in Spokane WA I went to a lot of car lots to shop for new or used car everyone tried to sell me what was profitable for them. then saw a car I was interested in in Marysville at Roy Robinson Chevrolet. There I had the pleasure of dealing with Brian Russell He is Knowledgeable, honest, committed and will work hard to get u the vehicle you want. Most of our communication was by phone, but when I gat to Marysville to pick up my car it was everything I was told and more. If you are looking for a vehicle you really want to call Brian Russell he will get you the vehicle you want and no sales hassle.
Julie O. in Spokane, WA
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The people working there are amazing!
9/25/2017
Just purchased a 2018 Subaru WRX from them, and the people working there are amazing! I worked with Kelly Adams, and he won't waste your time for sure like the other dealerships! The fiance office was super chill! I used to go to the Shoreline Carter Subaru, but after coming here, I'm definitely coming here again!
David T.
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I would highly recommend Roy Robinson to anyone
9/24/2017
Brian Russell was an amazing, fun, outgoing sales person. I enjoyed working with him. Brian was patient with me as I utilized him for a full week asking questions. He wanted to ensure I got exactly what "I" wanted. I have been a repeat customer of Roy Robinson for 20 years purchasing several new vehicles along with an RV. My vehicles are maintained by their Service Department which is second to none. I would highly recommend Roy Robinson to anyone looking for a new vehicle.
Marie C.
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Went above and beyond
9/24/2017
Bic went above and beyond to help our family get into a new SUV. Thank you for your help. We will be sending our friends to you.
Starla P.
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Roy Robinson Chevrolet
9/23/2017
We bought a truck and a hummer here. Today we bought an RV.
Robin S.
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Roy Robinson Chevrolet
9/23/2017
I had an amazing, smooth experience with Joshua Cooper!!! He helped me find the best car to suit me, and sent me off with a beautiful red Chevy Cruze!! I still love it so much, he called and emailed to keep up with me on how I was liking it and how it was doing. If you're buying a new car from Roy Robinson (which you should cause chevys are the best) then go through Josh!! It makes it easy, and is super nice and cool! :)
Karls M.
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Roy Robinson Subaru
9/23/2017
These guys are the BEST!!!!
Lari E.
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Stellar Customer Service from Bic Lothchomphou!
9/22/2017
Bic was extremely knowledgeable and made my buying decision so easy! Thank you Bic!
Linda in Everett, WA
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Roy Robinson Subaru
9/22/2017
Just recently purchase a 2015 Subaru Outback from Kelly Adams here. I've worked in the auto industry myself in the past for many years and greatly appreciated their professionalism. I was very upfront with them asking to help me buy a car, and to not try and sell me a car, there is a difference. Kelly, the salesman as well as the gentlemen in finance were all very knowledgeable, friendly, and helped me get the car I wanted. Would definitely recommend working with them and they have a great selection of Subaru's as well as other new and used cars. A+++
Anthony R.
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Super helpful, honest
9/21/2017
Andrew Manseth and the crew at Roy Robinson Subaru were super helpful, honest, and found me a great deal on a beautiful car. They optimized the options for my price range, let me test drive an array of cars that met my needs, and were patient and non-pushy (rare for car sales personnel), allowing me to make a smart decision. Thanks to RR Subaru for a pleasant car shopping experience, and to Andrew for finding my dream Subaru! Go Dawgs!
David F.
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2018 Subaru Outback
9/19/2017
The entire buying process was very easy and enjoyable. Alec was very personable was exceptionally well versed on the features of the vehicle. He explained everything with patience and clarity. I purchased this car through the Costco Auto Program and everything went very smoothly. I would recommend the Roy Robinson Subaru Dealership to anyone looking to buy a vehicle.
Claude S. from Mt. Vernon
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Brian Russell - Roy Robinson Chevrolet
9/18/2017
Want to thank Brian Russel for the great service and experience. Love the new Chevy Cruze that he sold me for my daughter.
Andrew W.
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Roy Robinson Chevrolet
9/18/2017
Always take good care of me been that way since 1999.
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Roy Robinson Subaru
9/17/2017
Love getting my new vehicles from them! Our family has been buying from them for over 25 years. They treat me like family every time.
Jamie W.
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Super nice and helpful
9/15/2017
I have bought my share of cars over the years but I have to say that EVERYONE I had contact with at the dealership were super nice and helpful. It's like you all work as a team with one goal, to make customers happy and you definitely accomplished that with me! Thank you so much Brian Russell! I will send everyone I know your way!
Elaine W.
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Cory did a great job of listening to my needs
9/14/2017
I came in to Roy Robinson Subaru with a set in stone budget for a new job with a car allowance. I had my eyes on an Outback and test drove 2 cars with Cory. He understood my budget and when we discovered an Outback would not fit into it, Cory found a 2017 Impreza that did fit and we test drove it. The Impreza was perfect for me and my budget. Cory did a great job of listening to my needs then fulfilling them in a very non pressure way. Thanks Cory for your service.
Tom T.
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Very pleased with the way we were treated
9/13/2017
Alec our salesman was very helpful I never felt pushed. He answered our question and showed us a variety of of Outbacks . I left feeling positive about Roy Robinson Subaru. There was no high pressure and I felt they made an honest profit and treated me fair.
John G.
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Couldn't beat the customer service
9/13/2017
Picked up my new Subaru Crosstrek yesterday! David Jennings helped us during the entire process and he couldn't have made things any easier. Also had been in contact with several other Subaru dealerships but couldn't beat the customer service that was provided at Roy Robinson. Would definitely recommend Roy Robinson and David Jennings to everyone!
Julianne F.
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Todd at Roy Robinson Chevrolet
9/13/2017
We had been looking for a new truck for my husband, who is very picky, for about 9 months. I had found a truck online that looked like it might be what my husband was looking for, like i said he is very picky and was looking for very specific features. When I arrived at the dealership I looked around but was unable to find the truck anywhere. As I was looking to find someone to help me find the truck Todd was waiting for another one of his customers to finish with their financing. Rather than ignore me, as he had already made a sale, he came up and asked if he could help me. He was unable to locate the truck and i left. Two days later he actually called me to tell me he located the truck. I am so pleased that he went out of his way above and beyond my expectations. My husband and I went out to look at the truck. It had clearly just been brought in and had not been detailed. We actually looked at it while it was in the wash rack. We decided the truck was what he was looking for and we took it home. Todd arranged for us to bring the truck back to have it detailed and we even received a loaner car while it was being detailed so I didn't have to leave work.

Overall I would definitely recommend this dealer to my friends and family and I would tell them to go see Todd due to his superior customer service.
Kristie J.
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Roy Robinson Chevrolet
9/12/2017
Sold me a used SUV that was near to the end of the factory warranty and their was a few things missing and that needed repaired. They took care of everything and what the warranty did not cover the sales man paid for the rest himself out of his pocket and the service center has been taking care of me sense the purchase and are wonderful about getting me in a rental so I don't have to wait at all. I will be dealing with them for my next auto purchase for sure.
Burt M.
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Roy Robinson Subaru
9/11/2017
Love this place.. they helped me find the perfect replacement car after my accident
Katrina L.
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Customer service is excellent
9/10/2017
We were shopping for a used car but ended up purchasing a brand new one!
Customer service is excellent.
Staffs are friendly and helpful.
As a first time car buyer, I had a great experience.
Michael K. helped us decide which car to choose by explaining details of the vehicles.
Thank you! We love our new Subaru Impreza!
almanny2ledo
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110% satisfied
9/10/2017
I just purchased a used Honda Civic Si from this dealership. I was 110% satisfied from the initial contact with their salesman Joshua, whom was with me through the wholes process, right down to the final delivery of the car. This is a professional team of people from sales,finance, management, detail, all the way through to delivery.
The car was delivered in impeccable condition. Squeaky clean and full of gas!
I highly recommend any car purchase from this organization!
Jim
Jim W.
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We could not be happier
9/10/2017
My wife and I went in and got a new forester. We could not be happier with the experience we had! We look forward to doing business with them again!
Alex from Oak Harbor
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I would highly recommend Roy Robinson
9/9/2017
After visiting quite a few Subaru places, we decided on a white Forester manual transmission with as many bells and whistles as you could get with a manual. I called three places close by and was told I could get this vehicle in one or 2 months, none were available within a 5 hour radius right now. I looked online and there's the perfect one at Roy Robinson's.

Kelly Adams helped us and he was great, no pressure, honest discussion about pricing and, very patient. Very. And he's a very nice guy, somebody with whom you want to do business.

We bought some extra things, such as extra speakers and fog lights, the installed prices at Roy Robinson were lower for every single item compared to a huge Seattle dealer. Pays to shop around.
I would highly recommend Roy Robinson Subaru and Kelly Adams.
Nancy P.
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It was a pleasure to work with Jeramy
9/8/2017
My recent buying experience at this dealership was the most positive and efficient--productive as well--search for a car I have had. I set up an appointment with Jeramy Turner in advance who was waiting for me outside when I pulled up, with the car he'd selected for me a few days earlier. The Outback had all the features I'd mentioned and was just a little over two years old and in nearly perfect condition. We did the paperwork the same day, all accomplished without the usual pressure I have experienced at car dealerships. It was a pleasure to work with Jeramy and to meet Pete Smith. I have already recommended this dealership to several people. Did I mention that I love my car? I do indeed, very happy with it, a pleasure to drive and own. I'll seek out the Roy Robinson dealership again.
Annette M.
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Roy Robinson Chevrolet
9/8/2017
Nick Gibbons is very helpful.
Shelby G.
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Courteous, knowledgeable, no pressure
9/7/2017
I am so pleased with the purchase last week of my new 2017 Subaru Outback from Roy Robinson in Marysville. Kelly Rayson's excellent service made it all happen. He is the best -- courteous, knowledgeable, no pressure sale; and took so much time explaining everything. I would highly recommend Roy Robinson Subaru. Thanks Kelly and all the pleasant staff at Roy Robinson.
Margaret W.
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Roy Robinson Chevrolet
9/7/2017
Buy lots of parts there good dealership.
Paul D.
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Great service
9/7/2017
They give great service and the waiting room is comfortable.
Mike J.
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Simply amazing
9/7/2017
Joshua at the Chevrolet dealership was simply amazing. He listened to everything I asked over the phone, walked the lot prior to my arrival and had a multitude of vehicles ready to look at. We are completely satisfied with our experience with Roy Robinson and Joshua Cooper.
Tim P.
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Excellent place to buy
9/6/2017
Excellent place to buy new or used cars. Nick Gibbons is an amazing sales man. Ask for him when you visit, I am sure he will hook you up with a deal. Great working with you nick and the rest of the team at Roy Robinson. Highly recommend these guys for any new car. Hope to see u guys soon. Thx for a great car and great deal.
Tony Gill
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It was an easy and pleasant experience
9/6/2017
I was pretty certain I wanted a Crosstrek but to be sure, I wanted to test drive several other cars first. I was worried the whole buying a new car thing would eat up an entire day. Jeramy helped us and he was professional, respectful, and once we had made a decision, he got us taken care of and on the road quickly in our new car. I didn't feel pressured and there weren't any attempts to upsell things we didn't need or ask for. It was an easy and pleasant experience. I imagine we will be purchasing our next vehicle here as well and I would whole heartedly recommend Jeramy.
Amanda R.
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Dodge Ram Bought
9/5/2017
Mike was very easy to work. Suggest anybody looking for a knowledgeable salesman talk with Mike E.
Jimbo from Marysville
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SUBURU Impreza 2007
9/4/2017
Cory Hymas was incredibly professional and honest through the whole process. He listened and respected what I said and offered me the best he had within my limitations and desires.
Kyle from Seattle
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Truly a perfect experience
9/2/2017
Nick Gibbons was amazing! We had our two young children with us and he was so patient and kind to them. All while helping us get more money for our trade in! We LOVE our Chrysler town and travel van, and can not say anything bad about the vehicle or our service during the process. We were still finishing up paperwork even as they were closed and they didn't rush us in any way. They took time to detail the van before we left and answered any questions we had to ensure our satisfaction before leaving. Truly a perfect experience. Thank you! -The Fulmer Family.
M. Fulmer
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Nick Gibbons was amazing!!
9/2/2017
The best experience I have ever had buying a new SUV!! I felt no pressure.. he got me exactly what I wanted !! Thank you Nick Gibbons!!! Love love my new ride !!
Jamie from Everett
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Roy Robinson Subaru
9/2/2017
Surprisingly, we had a great experience here with Dave Koshak and the Costco auto program. Neither he nor the finance person were high pressure and I felt they were being straightforward with us. I would recommend this dealership.
Patricia G.
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Roy Robinson Chevrolet
8/29/2017
We don't buy vehicles very often, but when we do, we shop a lot, and meet numerous sales personalities. Our experience with Bic Lothchomphou could not have been more enjoyable. He was pleasantly polite, informative, and comfortably persistent. We are very happy with our 2015 KIA Sedona LX thus far, and we're quite sure you are happy to move her off your lot. Please give Bic our regards, and we wish you the very best as the cars roll in a out through 2017 and beyond. We leave tomorrow for a long trip to KS a CO, and look forward to figuring out all the bells a whistles on our new (used) Sedona. We will see you again when we come back to pick-up our plates. Sincerely, Dan & Angie (Mill Creek, WA) :-)
Dan & Angie K.
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I can't thank Nick enough for his hard work
8/29/2017
I don't even know where to start! My older sister left to go teach English in Korea last October and left her car behind. My dad start driving her car and let me use his car until I could buy my own. I wasn't planning on getting a new car until this December (my sister wasn't supposed to come back until mid-November, but I found out just 3 days ago that my sister was coming home in a few days and needed her car back. So I had five days to find a new car. No problem right? Yeah, except the fact that I am only 19 with no credit, no cosigner, and could only muster up about $300 for a down payment. I visited several dealerships, they all told me the same thing: no cosigner and no credit, no car. Except Nick at Roy Robinson. He was so nice and helpful! He worked his butt off to find a bank that would approve me for a loan. He found a bank that would approve me for $9000. He showed me a few cars in that price range, I almost instantly fell in love with a 2012 Kia Forte. They were selling it for $8500. He could have just sold it to me for that price and have me pay about $250 a month. He didn't stop there though, he got the price all the way down to around $6700 with a down payment of $600 and monthly payments of $170. I can't thank Nick enough for his hard work to get me this car, I absolutely love it and smile every time I see it! Thank you Nick! Everyone should go to Roy Robinson and ask for Nick!
Jeremy C.
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Excellent service and a pleasure to shop there
8/29/2017
This is the second car we have bought here. Love it. No pressure no hassles. There salesman Cory was easy to work with. Made everything easy and no problems at all. There service department is top of the line. We will keep buying are cars here. Thank you Cory.
Shawn B.
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Third time was still a charm!
8/28/2017
This will be the third car I have purchased from Roy Robinson. I would not go anywhere else nor use any other service department. I got top dollar for my trade and felt the deal was well negotiated. Buy a car there.
Kerry
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COMPLETELY SATISFIED and DEFINITELY RECOMMEND.
8/28/2017
I was about to end my one week shopping with a local deal, and started emailing other dealers to pull me off their mailing lists. But Andrew emailed me back saying he never was able to get hold of me so he never had a chance to give me a better deal than I got from my local dealers. Yes, he was right, and eventually he offered the lowest OTD price on the model of interest as well as a reasonable trade-in value for my old car ($8 and $100 trade-in value from my local dealers, LOL). Right before my pick up, they found a dent on the vehicle and had to return it to the original dealership. They did email me early in the morning before my 5-hour drive to Seattle. At first, I was skeptical since the VIN search app I used showed the newly switched vehicle had already registered 3,715 miles. It turned out the app was faulty even though it has high rating score in app store. Andrew asked his manager to take pictures of the odometer since he was off that day. They even lowered the offer to sweeten the deal. Granted, the next day I drove my new car home safe and sound. COMPLETELY SATISFIED and DEFINITELY RECOMMEND.
X Y. in Pullman, WA
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The numbers were so good
8/26/2017
I made a mistake going to the Bellingham Subaru dealership who not only wasted time once. But twice sating they were going to make it up to me. Roy Robinson Subaru is now the only option to buy a Subaru from. And the guy to ask for is Doug Patchett. I wasn't even here 20 minutes and the numbers were so good, I had to stare at it longer while blinking. Just to be sure it wouldn't change. I did my homework by calling around, having a pre approval, and a print out of my credit score.
Philippe N.
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Go visit this Subaru center
8/26/2017
Well finding your first car on your own is exciting and scary at the same time. I did not know what car I was looking for, all I knew is the price I would like to pay. Kelly A. helped me find both. I always hear that car sales employees are pushy and make you uncomfortable but not Kelly. He was up front and helped me get what I needed. I knew about Subarus and how great the cars are but I didn't know if i could find one that fit me. Kelly helped me more than I could have asked. I recommend that anyone who is looking for a car go visit this Subaru center. All employees are welcoming and here for you! Thanks again Kelly! Very Excited Subaru Owner
Carlos G.
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Did everything expected
8/25/2017
Did everything expected, on-time, cordial, took the extra step to check out my questions about the transmission
Kelly B.
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Mike Kempter
8/25/2017
Mike Kempter is such a great sales man. We just bought our third vehicle from him and it was for our daughter. He went above and beyond to help us find a good used car with low miles that was safe for her to drive. Thank you Mike for the great car daughter loves it.
Niki W.
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Very INFORMATIVE
8/22/2017
I just want to say thank you to Dave K.! I originally went in wanting to purchase a forester, but I was sold on the Outback. He gave me the pros and cons for each car, didn't pressure me, and was very INFORMATIVE. I highly recommend this location and Dave.
Thanh V.
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Went very smoothly
8/21/2017
Nick in internet sales is an excellent person to work with. The process and the paperwork went very smoothly.
John B.
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A very positive experience
8/19/2017
All around, a very positive experience. Michael Kempter, our sales rep, was very knowledgeable and patient in responding to our myriad of questions about vehicles. In addition to showing us the vehicle we had come to look at, he showed others as a guide as to what is available in todays market. We'll definitely go back.
Larry W.
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Very informative
8/18/2017
They were fantastic with the purchase of our new vehicle. Very informative regarding the vehicles which made it easier to choose what fits us the best. Worked exceptionally with our financing to stay within our needed financial goal. Everyone we worked with was wonderful.
Karen T.
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Best sales man I've ever had
8/17/2017
Dave koshak is the man he made buying my 2017 WRX white pearl so easy he did everything is his power to help me out he went above and beyond to make sure I was happy Best sales man I've ever had to deal with definitely recommend this man I bought my car in February of this year a little late on my review but it's better late than never
Marvin P.
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Love this dealer!
8/16/2017
Love this dealer! Doug is one of the best sales people I have ever worked with. There is such an awesome atmosphere in this place and it's not just because it Subaru.
Hilary O.
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Very pleasant, knowledgeable sales staff
8/14/2017
We were very pleased with the entire purchasing experience. After doing research on the Subaru and Robinson web sites we were able to narrow down our choice to 3 variants on the Outback. Robinson is the nearest dealer for us and we have bought other Subaru's there over a 30 year period. At the dealership Sonny Roberson was very helpful in letting us see appropriate examples and in explaining the many features of the different models and then let us test drive the 3 cars. Sonny was enjoyable to work with and made the process personable without any kind of high pressure salesmanship. Shawn in the financing department did a very efficient job of going through the the many forms involved in the process. He did do a good job of reviewing the many additional insurance and maintenance options and their prices. He then gave us plenty of time to go away and think about all of this. We found the whole experience to be friendly and conducted by knowledgeable people who were very wil ling to take as much time as we needed to gather all of the information that we needed to make our final decision.
Colin in Mukilteo, WA
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It truly was the most painless car shopping experience
8/12/2017
Our experience today with Dave was fantastic! It truly was the most painless car shopping experience we have had. I bought my Subaru from Roy Robinson in 2011 and decided to trade in for a bigger model (the Outback). Dave took us through the different Outback options and was very knowledgeable and patient with us. We got a very fair value for our trade in, and never did I feel that I was being tricked or swindled. I will be recommending Roy Robinson (and especially Dave) to my friends and family looking for a new car!
Nikki B.
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The entire process went smooth
8/12/2017
It was a crazy day and the used car market was the last place I wanted to be. I'd recently purchased a car from a different dealer and the deal went south. The engine was blown and we had to unwind the deal. We were suddenly out of a vehicle. I was out of time to get a car for our college bound son. I arrived at Roy Robinson and met with Cory Hymas. He was great. Sales manager Heath was awesome as well. The entire process went smooth and we got an amazing deal on an awesome car for our son. I really appreciated them making a bad day much better. Thanks Roy Robinson
Terry H.
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Pleasant buying experience
8/9/2017
My wife and I had a pleasant buying experience at Roy Robinson Subaru due to Dave Koshak's courtesy , knowledge, pleasant manner and his ability to listen to the customer. He spent two (2) hours making sure we understood all the options on our Outback purchase from Dave we a great deal, great service and a nice car buying experience
Fredrick W.
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Chuck Bagi
8/9/2017
Chuck Bagi was extremely helpful, and we enjoyed working with him. He made the process of buying a car not as hard as it can be.
Robert H.
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USN RET.
8/8/2017
Great experience . outstanding sale consultant and financing. I will recommend David to my friends
Alberto O.
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Knowledgeable and honestly friendly
8/7/2017
Another good experience at Robinson Subaru. First of all, my salesman was Andrew, a guy who is knowledgeable and honestly friendly and works very hard to find the car you want. We drove a nearly new Outback Limited, and we tested out a nice feature -- how the car let's you know if a person or car will soon cross your path when you're in reverse. I ended up buying from another dealer, but it was a hard decision, especially since Andrew and the other people at Robinson Subaru are so open and helpful and very comfortable to deal with.
Don G.
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Andrew Manseth
8/7/2017
My wife and I went to Roy Robinson Subaru to possibly lease an Impreza. We had visited several dealerships already, but wanted to check out Subaru.

Our Salesman, Andrew Manseth, was probably the best car salesmen I have worked with; no pressure, completely natural and super helpful.

We liked the Impreza, but unfortunately they didn't have a sedan model in stock. However, they were able to help us upgrade while staying at the same lease price. We ended up getting a Legacy, which my wife loves, and we had a fast, easy purchase at Roy Robinson Subaru.
Will definitely be back to get another one!
Eric S.
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2017 Impreza
8/5/2017
We worked with Alec A. To get our 2017 Impreza. We had excellent service, Alec was knowledgeable and so helpful. We definitely recommend him!
Karlea B.
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Great service
8/4/2017
Great service and friendly environment. Salesman (Cory) shared my excitement and I never had the feeling I was being hassled. Everything was explained in detail, the contract was broken down, and warranty info was laid out. Highly recommend.
Sarah from Everett
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Car Buying at its Best
8/2/2017
I was dreading the usual experience of car shopping and had put it off way too long. Much to my delight, the kind of experience I could only hope for I found at Roy Robinson Subaru which begun with warm friendly greetings. The entire process was seamless: professional, respectful, upfront and honest, no pressure, a knowledgeable sales person, Chuck, who took all the time I needed to learn about the car and make a decision which included an enlightened test drive. Roy Robinson is a first class dealership which I will happily recommend to fiends and family so they too can experience a positive experience of car shopping the way it should be done. It was actually fun from beginning to end, and to top it off....I LOVE my Crosstrek!
Lucky T.
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Best experience ever
8/1/2017
Best car buying experience ever. I dread car shopping and was not looking forward to dragging my 6 year old around looking for a car. Jason (JP) made my car buying experience so easy, from the driving to price negotiation, to paperwork. It was a simple and hassle free. Thank you so much. I have never been so happy with a car salesman. He was polite, professional, knowledgeable with the type of car I was looking for never showed me something I dos not want and NOT pushy at all.
Jessica C.
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MALIBU
8/1/2017
NICK BUCKLES WAS AMAZING IN SERVICE AT MARYSVILLE ROY ROBINSON..HE DID NOT PUSH, LISTENED TO MY NEEDS AND GOT THE JOB DONE FAST AND EASY.. I WAS OUT IN 2 HRS AND HAD A VERY GOOD EXPERIANCE.. I LOVE MY NEW CAR AND WILL SEND ANYONE I KNOW TO HIM
Tracey H.
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Highly recommended
7/29/2017
We just bought our new 2017 Outback and had a great experience. Sonny was our salesman.
He was straightforward with all information, answered all of our questions and showed us all the features on our new car. They have loaner cars which will make getting in for our warranty service easy.
The whole staff made the process a joy. We are looking forward to a long relationship with Roy Robinson Subaru in Marysville.
Highly recommended.
Michael S.
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Roy Robinson Subaru
7/28/2017
The staff worked with us to get a used car fixed up to meet our needs. Communication from the salesman was great. Nice dealership.
Laurie P.
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Happy camper here
7/28/2017
Went in to look at a 2002 Toyota pickup they were awesome Mike K was fantastic in helping seal the deal. I would highly recommended this dealership. I was under no pressure and Doris was awesome likewise. I will defiantly buy from again
Mike B.
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Buying a new Forester from Roy Robinson Subaru
7/28/2017
We recently had the pleasure of buying a 2018 Subaru Forester from Roy Robinson. The sales rep, DAVID JENNINGS, provided exemplary service and made the buying experience easy. We came away completely satisfied and would definitely recommend him and Roy Robinson to anyone looking to buy a car. In fact, my wife plans on buying a new car in the near future and we will be going back to Roy Robinson.
Kenny O.
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David Jennings
7/27/2017
David Jennings at Roy Robinson Subaru of Marysville made connecting with the Subaru Outback Touring I was looking for a very pleasant shopping experience! He was patient, efficient, personable and knowledgeable, treating my husband and me with respect and kindness. No shell games; no smoke and mirrors. I had researched prices and options as thoroughly as I could before contacting Roy Robinson and believe the amount we agreed upon was fair to the dealership and this customer. Christina in finance was helpful and polite; the people who scheduled installation of options were friendly over the phone and accommodating. I am completely thrilled with this new car and enjoy recommending Roy Robinson for a positive car purchasing experience. We will return to Roy Robinson again when it comes time to purchase another car, and we'll ask for David Jennings!
Sara L.
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David Jennings
7/24/2017
My salesman David Jennings made every process so easy for me that I will come back to this dealership in the future. I am very happy with my new Subaru Forester.
Rez N.
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Dave was very helpful and very honest
7/23/2017
First time car buyer. I was helped by Dave Koshak and it was a great experience. Dave was very helpful and very honest about what I could and could not afford. I highly recommend seeking him out if you find yourself at Roy Robinson Subaru.
Paul V.
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Roy Robinson Chevrolet
7/23/2017
Very helpful and fast. Wonderful people there . one of a kind place.
Dea O.
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Best car dealer I've ever experienced
7/20/2017
Dave Koshak was amazing!! He was the best car dealer I've ever experienced and I highly recommend him! He was not pushy at all, made lots of time explaining all the cars details I was interested in, gave lots of time to test driving ,and most of all he was extremely personable! He made sure I got the best possible deal on my new Subaru 2017 Impreza and that I walked out satisfied and comfortable with my very first car purchase! Thank you Dave you are terrific and I will definitely be back in the future to see you for any other car purchases!
Amy K.
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Roy Robinson will be the first place I'll shop!
7/18/2017
The entire staff at Roy Robinson was great, very friendly and knowledgeable and showed me great courtesy and respect. They treated me as if I were buying a $90k Corvette instead of a $10k used car. I had some minor issues after the purchase and instead of treating it as an inconvenience; they treated it as a priority and it was quickly resolved. I have already recommended them to several friends and when I am in the market for another vehicle, Roy Robinson will be the first place I'll shop!
Paul B.
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Michael exceeded my expectations
7/18/2017
Michael exceeded my expectations. Great guy to work with. Buying process was headache but it was my situation that made it tough. They successfully got me out of my high interest rate car into something that surprised even me for situation. 6.99%. You guys did exactly what i wanted and left with a lighter burden on my shoulder. Thanks to Michael and sales team for making it happen.
Jason from Bellingham, WA
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We drove 100+ miles to see a car
7/16/2017
Went in there for a car, talked to sales guy David Jennings. Never been here before. He told us we didn't have the car we wanted. So he show us a couple others. Well he showed us a 07 chevy impala. We liked it. So we went in and did the paper work. With crappy credit 500 range, and a repo. We actually got approved. They drop the price 3k to help us get the car. Best part he never pushed us on anything. Not your normal sales guy. Really made us feel comfortable. Love what we got, love the price. So please check them out. We drove 100+ miles to see a car.
All Scotty
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Michael and all the staff where awesome
7/16/2017
Michael and all the staff where awesome to deal with in the purchase of our new Chevy Cruze diesel.

2nd new car we have bought from Roy Robinson. 5 stars all the way.
Greg S.
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It was a pleasure doing business with you!
7/13/2017
We bought a brand new 2017 Outback yesterday and had a wonderful experience at Roy Robinson Subaru. Cory sold us our car and was very helpful and knowledgeable in helping us select the right Outback model. The facility is very clean and pleasant environment. I was really impressed with the workmanship and Subaru's willingness to give us a good deal. It was a pleasure doing business with you!
Kelsey M.
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These guys are absolute miracle workers!
7/13/2017
These guys are absolute miracle workers! They could not have possibly made my car buying experience any easier. Jake was amazing and did more than I could have asked for. He got me into a safe,newer,low mileage car. My credit is less than perfect and I had no money down. I love my new ride! To think I was going to go to a place like Carson Cars,who charges 29.99 percent interest with the finance company they use. THANK YOU ROY ROBINSON
Rebecca S.
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Contact Andrew at Roy Robinson in Marysville
7/11/2017
My husband and I were in the market for an all wheel drive vehicle. We needed one for our home in Eastern Wa. We were in town visiting our daughter and knew we wanted a Subaru Forester. We made and appointment online through Costco and Andrew Manseth immediately responded with the information we needed. We set up an appointment the next day and he had all the information from us and was ready to show us his inventory. We test drove pre-owned and new. He was able to get us into a new Forester that met our needs and with our trade in was the right price. He was knowledgeable, friendly and very patient with us. We explained what we needed and he was able to get us the right options and even the right color. He was not pushy and was so nice. If you need a new or used car make sure you contact Andrew at Roy Robinson in Marysville. He was the best !!!!!
Kathy M.
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Roy Robinson is definitely different
7/10/2017
No Hassle and Car Buying do not go hand in hand but Roy Robinson is definitely different. Nick my sales person was very straight forward and was ready as we were texting before I came in. Yes we haggled a bit but were able to reach a deal that both were happy on and I was out of there in less than 2 hours. Big shout out to Nick who was super helpful and not scheming like most other dealerships are.
JM
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I could not ask for a more pleasant experience
7/9/2017
Kelly at Roy Robinson Subaru gave me excellent service. He was knowledgeable and courteous. I could not ask for a more pleasant experience.
Ellen I.
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They are very customer friendly
7/9/2017
Doing a great job in keeping my car in top shape for the long distance driving throughout Seattle, Washington. And they are very customer friendly.
David F.
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Had a fantastic experience
7/7/2017
Had a fantastic experience buying a Dodge Dakota here. Flip was honest, straightforward, and fair. Walked away with a great truck and a great experience!
Nichole D.
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Doug was great
7/7/2017
Doug was great. He was very easy to work with, accommodating in the negotiation on price (resulting in a number that I think was fair to both sides), and his passion/enthusiasm for the features of our Subaru was infectious. At our final visit we were in their last hour, but they stayed late to help us complete the purchase (it takes a while to do all the paperwork). And Doug stayed even later to proudly acquaint us with the most important aspects of our new car (lots of safety features to understand).
Dave P.
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Best experience I had at a car dealership
7/7/2017
Best experience I had at a car dealership, we drove a hour and a half to go this place, and it was so worth it. Chris and financial guy was really nice and helpful, I left there very satisfied, I love my car. To top it off it had a waiting room for kids to relax while we did our paperwork and that was a real plus. I will definitely be recommending this dealership.
Sara J.
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David Jennings - New Subaru
7/3/2017
! We had a happy purchase with Roy Robinson! Thanks to David Jennings for his knowledgeable in car & professionalism in sale...

I came across an Subaru ad on Facebook about the Zero financing offering and was curious enough to hop on the Subaru websites to explore... A window popped up during the search offering an award VISA card of 25 bucks if I willing to test drive a certain models of new Subaru (with no obligation to buy) & why not, I submitted a test drive request...

David Jennings replied to my request shortly and offer a flexible schedule to meet at the dealer, my husband & I showed up at Roy Robinson 2 days later asking for David. After a friendly greeting, David worked diligently showing us different models of Subaru with different options; the available colors and explained most of our questions to satisfactory with no pressure ...which leads to an tempting; irresistible deal & offer of a Forester - A 3rd Subaru owning by our family within the 14 months ...

Our overall car buying experience with David is great! Davis is kind & gentle; working hard to even out all the bumpy due to the time constraint we had at the dealer and made the entire process quick & easy...(comparing to the my other car buying experiences at the beginning of this year)

My husband & I would like to thank you David for his hard work and his going extra miles to accommodate our limited time schedule to complete the deal & driving home same day a beautiful new Subaru car ...making it our third Subaru purchase within the last 14 months :)

I would highly recommend David Jennings & Roy Robinson Subaru to my co-workers & friends for their future car purchases...
Melody T.
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Fantastic experience
7/3/2017
I have purchased or leased 7 vehicles from the Roy Robinson dealership. I have never had a bad experience on any of those occasions. This year alone I have purchased a new motorhome from Roy Robinson RV, and now I have purchased a new Chevrolet Colorado. Each buying experience has been effortless from the salesperson to the finance department. This time around my salesperson, Michael Schuler, was a very nice, friendly, knowledgeable person who made the purchase an easy one. He was assisted by Bic Lothchompou who helped with the paperwork and getting the vehicle ready. Doris Nieves-Bennett in finance is a joy to work with every time. She did the financial paperwork on our motorhome also. The service crew is also top notch. This is the best dealership in our area, period. They have acquired a long time customer in me and my family.
Jaker
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Absolute best experience buying a new vehicle
7/3/2017
If you want the absolute best experience buying a new vehicle, ask for Flip! It was the very first time I was ever able to buy a car/truck without ever feeling attacked by the salesman. Got me and my wife a great deal and made sure that everything we wanted we got. Absolutely, a wonderful experience buying a new truck. I never in my life thought I would be able to say that about any dealership. Thank You Flip, from me and the family.
Jon Y.
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Thank you, thank you, thank you!!!
7/1/2017
Thank you to all of the sales personnel and friendly and efficient staff members at Roy Robinson Subaru in Marysville, Washington. Your service was superb. We are absolutely loving our new 2017 Subaru Impreza 2.0i Limited 4-Door Sedan. It's beyond amazing! A special thanks to Sales Representatives Doug and Mr. Kelly Adams. We look forward to working with you in the future! Thank you, thank you, thank you!!!
Jazzy B.
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Highly recommend Cory to anyone looking for a Subaru
7/1/2017
Helped my girlfriends mother shop for a new car, in doing so we went to several dealers. Once we told most of them we were not buying a car today, but going to check out several, we were pretty much ignored. Not at Roy Robinson. Cory was amazing, he was very patient with her, took us on a test drive, did not once pressure us to buy. He just told us about the vehicle and gave us 100% of his attention while with us. As we promised, we left without buying a car. After several more test drives over a week, she narrowed her choice and ultimately ended up getting a Forester. Again Cory nailed it, took us through the process, got is fair trade in value and beat Costco and Becu on price and financing. This was a fun and satisfying car buying experience as it should be! Highly recommend Cory to anyone looking for a Subaru.
Mark M.
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It did not take long for me to make my decision
6/30/2017
I was recommended to Roy Robinson Subaru by a friend who long time ago was very satisfied with her buying experience, so I took her word for it and tried myself. David Jennings was of great help to me, it did not take long for me to make my decision. David also took the time to deliver my new Subaru at my home, that's what I call service. This is my third Subaru and I am sure that if I leave long enough I will get another.
Ida C.
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Kelly Adams
6/29/2017
Kelly Adams was great to work with and accommodated my wife and I with a baby. I would recommend him to anyone looking for a new vehicle.
DC SC
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Roy Robinson Subaru
6/22/2017
Great customer service.
Jo S.
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Roy Robinson Subaru
6/21/2017
The service department went above and beyond! Thank you
Roxanne L.
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Excellent!
6/21/2017
David Jennings was my salesperson. He was easygoing and made the process simple. One of the best car buying processes I have ever experienced
Ivan
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I highly recommend this team to anyone
6/19/2017
Just bought my 6th car from here. I worked with Bic who was very knowledgeable and lots of fun. I highly recommend this team to anyone looking for a new or pre-owned Chevy or Subaru.
Wade M.
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Roy Robinson Chevrolet
6/19/2017
Great services. Great staff. Squeezed me in after I missed my appointment.
Dusten A.
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Great service!
6/17/2017
I've had gone to a few dealerships in the past, and I have to say. This is the best experience I've had, in purchasing a new vehicle. Ivar my sales rep. Was very informative , honest, and just overall pleasant to work with. I Would strongly recommend going to royrobinson Chevrolet and seeing Ivar, if you're in the market for a new or used vehicle.
Nick W.
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We couldn't asked for more
6/16/2017
On our road trip, our engine light went on. Roy Robinson was the closest GMC dealership to us so we stopped by the service department to get the car checked. The service rep came out to our car and scanned the car and gave us the peace of mind we needed which was that there's nothing wrong with the car. We were in and out in 5 minutes and the check was free of charge.

We couldn't asked for more.
Pete F. Orange County, CA
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Roy Robinson RV
6/16/2017
Leo Scovell is great to work with!
We bought a camper van and he was most helpful. No pressure and a wealth of information. Good follow up after the sale.
David J.
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Roy Robinson Subaru
6/16/2017
Awesome service! Staff is always friendly and super helpful.
Kaylynn C.
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Dave Koshak
6/16/2017
If you are looking for a knowledgeable and helpful sales professional who is also a world class listener, look no further than Dave Koshak at Roy Robinson Subaru.
Dan J.
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I am happy all around with this company
6/16/2017
This is the second Subaru outback that I have bought from Roy Robinson. Dave Koshak has helped us both times. I was so impressed with Roy Robinson and Dave after the first purchase, I have referred at least 10 of my friends to them for their Subaru purchase. All that bought cars have thanked me. My wife loves her new Tungsten Color Outback and has already sent photos to all of her friends--she is an artist and describes the new car as simply "elegant". Roy Robinson not only gave really great and personal customer service they were also extremely competitive on price--so competitive that I cannot tell you the price!!

PS-I also take my GMC truck to Roy Robinson for service. I am happy all around with this company.
Royce M.
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I will definitely be coming here for regular maintenance
6/15/2017
I bought my Subaru Crosstrek about 6 months ago, but from another dealership. Since RRS is closer to me than where I purchased it, I decided to get my oil changed and tires rotated here. I was warmly greeted and helped immediately as I had made the appointment through their website. The service was quick and they have a impressive and comfortable waiting area. I will definitely be coming here for regular maintenance in the future!
Elisabeth S.
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Very prompt, courteous
6/15/2017
Over the years I have taken my automobiles in here for service. They've always been very prompt, courteous and have not tried to take advantage of me. Easy to find right off the freeway in South Marysville.
Valerie G.
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LOVE LOVE LOVE this place !!!!!!!!!!!
6/15/2017
Ok, last July my wife and I traded in our newer 2013 SRT Charger to Roy Robinson for a 3500HD Silverado and our experience was so good that we stayed in touch with our top notch salesman Nick Buckles through out the year. The Silverado proved to be " Too Much " truck for my needs so we decided to trade it in and Roy Robinson was the FIRST place we thought of. I contacted Nick and set up a time to come in and browse the lot. My wife spotted her dream car in a gorgeous color so we went in and sat down to do the numbers. First of all, NONE of the back and forth negotiating had to take place - Nick put a top dollar trade in offer for my truck right on the table and I was thrilled. We left that day in my wifes dream car and now I have inherited HER truck !
The whole entire family at Roy Robinson makes you feel like you are part of them and that you can talk about anything to them. LOVE LOVE LOVE this place !!!!!!!!!!!
Wesley W.
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Great service
6/14/2017
Great service - even though we didn't buy there. WILL next time!
Aaron S.
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Work Truck for carrying Kayaks and yard / garden
6/14/2017
I knew just what I wanted. A older truck with a long bed for carrying kayaks that would be easy for me to get in and out plus a lake boat to the beach and also for hauling brush, garden materials. And if it could tow a small trailer all the better. In addition I had a very limited budget for this vehicle. I did not care what it looked like!! In no time at all my wonderful salesman found me exactly what I was looking for!!!! My new truck is not the beat up old thing I thought I would get for my budget - it has one little dent. My sales representative listens to me and also has helpful details to make me a knowable buyer and aware of other options I may not have thought of. I know I can rely on him for honest answers.
Roy Robinson is a very professional and the most friendly automobile dealer to visit. You are greeted by their very helpful staff from the time you walk in the door. All the staff want to help you with what ever they can do to fulfill all that you require from them. The service department is so quick and they have loaner vehicles if a need arises that you can't wait while your car is being serviced!!!
This is the 3rd vehicle my family has purchased in the last two years. My extended family have purchased vehicles here over the years. We will keep coming back because it is the best place in every way!!!!
Carol
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Friendly people
6/14/2017
Friendly people and a good selection of vehicles.
Christapher K.
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I can't express how much this made my day.
6/13/2017
About a week ago I was driving to Issaquah when some guy driving a resurfacing truck in front of me with an open container of road tar hit a bump and ejected around a gallon of tar into the air, which immediately congealed into long spiderweb strands, and completely coated the front of my (white) Crosstrek. It absolutely would not come off by hand, I figured it would need to be repainted. Was basically superglued on. So I brought the car into the dealer where I bought it and told them about the ordeal, basically just looking for an insurance estimate for the detailing. The guy quoted me an hour of time and said detailing guys would go buff it off. They had it done in 45 minutes. Then when I asked what the service charge was, he said "we'll take care of it", and sent me on my way. These guys are super cool, and everyone obviously cares about the cars, they were all super bummed when I told them how it happened and definitely felt my pain when they saw what the car looked like. I don't really write reviews often but I can't express how much this made my day. Hope you guys see this. I can't tell you how much I appreciate being taken care of like that.
Scott S.
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They do great work
6/13/2017
Staff is always Awesome they do great work
Chris B.
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Roy Robinson Chevrolet
6/12/2017
Bought a new vehicle at a excellent price.
Gary D.
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Roy Robinson Chevrolet
6/11/2017
Great experience. Very nice people, I recommend this dealership.
Brian L.
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Free loaner car, Internet, TV, Water, Popcorn
6/7/2017
Free loaner car and if you are there for a short service they have free Internet stations, tv, water, popcorn, etc.
Melody D.
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I will definitely recommend Roy Robinson
5/30/2017
My wife and I went to Roy Robinson Subaru to trade in her car and we were met by Dave Koshak. Dave was awesome to work with from beginning to end. He helped us test drive 3 different cars, was helpful and patience during the buying process, and stayed after they closed to go through the features of the car with us. I also want to thank Debbie in finance for continuing the great service we received. I will definitely recommend Roy Robinson Subaru and Dave to friends and family that are looking for a car.
Aaron S.
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I came home with a great car because of the great customer service
5/30/2017
I was day two into my car search and did not have any intention to purchase a car this day. By a fluke, I went to Subaru and drove the Outback. Long story short.. I came home with a great car because of the great customer service I received from Roy Robinson. Mike was my salesperson and I was very happy with his knowledge and help. Rick Woodrum
Rick W.
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They made the process seamless
5/28/2017
Bought a 2017 WRX at Roy Robinson last week and they made the process seamless. My salesman was Doug and he was very attentive and got me into the car I really wanted.
Cassandra K.
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They have changed the way to buy cars
5/27/2017
We have bought two cars from here, everyone is so nice, they have changed the way to buy cars. I Want to give a big shout out to Jason Peterson, he always greets us, makes sure we are fine, and our cars are, he is a really nice man, and fun to visit with. Randy is very nice as well. The service guys are nice and professional. Roy Robinson is just a good place to buy cars, and have your vehicle maintenance needs taken care of.
Kathy T.
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Thorough in evaluating needed service
5/24/2017
Appointment scheduling was easy, and they are thorough in evaluating needed service. Even better, they recommended holding off on some work until after the inspection when I would have blithely gone ahead and possibly cleaned something that would need to be replaced. The loaner car was nice and enticing (wish I could buy it!)
Rheanna W.
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No frills and honest sales process
5/23/2017
Andrew was friendly and super helpful. No frills and honest sales process. Definitely ask for him when you go in. Very knowledgeable and friendly.
Spencer C.
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I should have been buying from these guys all along
5/22/2017
I'm an old dude and I've bought many a car in my time on the planet. No experience I've ever had compares to the quality of treatment during my purchase of a 2017 Forester. Kelly Rayson is the man!!!!! No pressure at all. Got my trade-in value I wanted and I wasn't hassled in "the back room" to buy all the add-ons when I said that I wasn't interested up front. Wow!! I should have been buying from these guys all along. The Forester is more fun to drive than anything I've owned (unless you count my '57 Chevy back in the day). 3 of my neighbors are driving Outbacks and Foresters and they got them from Roy Robinson. If you are in the market for a Subaru, so should you.
Dennis C.
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I will never go anywhere other than Roy Robinson
5/18/2017
Cory made my car buying experience the best yet! I will never go anywhere other than Roy Robinson Subaru again. The process was simple and enjoyable. Cory was the most sincere of all salesmen I have ever worked with. I would absolutely recommend you check out Roy Robinson Subaru in Marysville and ask for Cory!
Kayla L.
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Kelly Rayson
5/18/2017
Have purchased over 10 cars and trucks from Roy Robinson. Kelly is the true deal maker. I never have to play games on price. Just get it done. Ask for Kelly Rayson he's the man. Been there longer than the owners.
Marcus H.
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Props to Nick the service manager!
5/17/2017
Didn't get my car here but the service is extremely helpful. Wish I did get my WRX here instead! Giving props to Nick the service manager!
Tara P.
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Made the experience enjoyable for me
5/16/2017
Philip Nice at Roy Robinson was a class act. This was my first new vehicle purchase and I had very high demands from him to close the deal. He shared my excitement and made the experience enjoyable for me. He was very knowledgeable about the truck and took it in stride when I was being a little unreasonable at times. I love my truck and would highly recommend Philip Nice to sell you a car!
Jamie K.
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THANK YOU isn't adequate enough
5/10/2017
I bought my first car nearly 53 years ago and I've owned several since. In 2006 I purchased my first previously owned Subaru from Roy Robinson and never regretted trying that make of car nor did I regret dealing with Roy Robinson. Now, eleven years later I was ready for another car, probably the last one I'll be able to justify and afford on this earth. I dreaded the shopping experience having met some pretty obnoxious and hard sell car salesmen over the past 53 years as I shopped for other vehicles with my husband, adult children and friends. Knowing I can't afford to make a mistake financially at this stage of life, shopping for this car was especially stressful plus a few other accident injury situations factored in which limited my choices. I knew Subaru was the brand I wanted and yet just for comparison I added two other brands which were quickly eliminated. Long story short, I was so very fortunate to have Andrew Manseth at Roy Robinson Subaru be my sales person. He was unbelievable in the knowledge he had quickly at hand. He willingly would retrieve documentation to back up discussions we had about various rumors in the auto repair industry. I witnessed Andrew literally running to get things done. I made one large mistake in the buying process and Andrew and Robb McCalmon (sales manager) were beyond helpful, understanding and went the extra mile to help me take the next step. I can't say enough good things about those two gentlemen and about Roy Robinson Dealerships in general AND about the Subaru brand. I drove home yesterday afternoon in the vehicle that once again is perfect for my needs. THANK YOU isn't adequate enough for Andrew Manseth and Robb McCalmon and to Roy Robinson Subaru for employing people such as these two gentlemen. Class acts!
KD D
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The best I've experienced
5/9/2017
Both salesmen I worked with were just great. Very personable and knowledgeable. Finance lady was also great to work with. Overall process went very smooth. This is my 31st car purchase and was one of the best I've experienced.
Reid T.
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Not pushy
5/4/2017
We had a great experience for the second time with our second purchase of a new Subaru with Doc Chang. He was very informative and helpful. I would recommend him to family and friends for a future purchase. What I liked best was the fact that he gave us the information & let us make the decision. Not pushy like a lot of salesmen.

Thank you,
Jerry and Patricia Belford
Jerry and Patricia
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Trustworthy Dealer
5/2/2017
They were very helpful with everything I was a first time buyer and wasn't gouged the process felt like it took awhile but overall it was a good experience, they feel trustworthy to me I will gladly return when I need another vehicle.
Jacob
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Roy Robinson is an outstanding dealership
5/1/2017
I've had my Subaru worked on at Roy's a few times and I have always been extremely satisfied with the level of service and quality of work that my car received in their shop.
Mike B.
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WE LOVE OUR SUBARU!!!!
5/1/2017
I am not going to lie, we were pretty terrified to go look at brand new cars. We have never owned a new car an had heard tons of story's of dealerships pushing you into monthly payments you cant afford. It was the complete opposite of what I expected. Right when we got to the dealership Dave Koshak was there to greet us. He was extremely friendly, personable and had a great sense of humor. We told him that we owned a Great Dane and how we had really grown out of our Mini Cooper and were looking to trade it in. We told Dave that we were interested in the Crosstreks and the foresters. We started with the Forester and he walked us threw all the features of the car with ease. he wasn't pushy or insistent, and genuinely wanted us to have a comfortable time feeling out the car. He shows us the recline back seats, the huge sunroof opening and closing fetchers that made if feel like it was damn near a comfortable...he even let us blast the stereo! It was epic. We didn't even test drive the Crosstrek after taking a look at how much more bang for our buck the forester was with an unbelievable 1.8% APR. Dave if you ever read this thank you so much! You really made this experience wonderful and I am now a true believer. WE LOVE OUR SUBARU!!!! !
Sara K.
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Michael Kempter of Roy Robinson Subaru is the best
4/30/2017
I can't imagine a better sales person to handle the new car purchasing needs of a 69-year-old woman than Michael Kempter. He was very patient while being quite thorough in the purchasing process as well as training me on eyesight navigation and all of the new features of the Subaru Forester touring model. Based on my experience with Michael, I will be referring my friends in the market for a new car to Michael.
Patti C.
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Quick and Easy Purchase via Internet
4/29/2017
Quick response from an internet request for best price.
Reasonable price for the Vehicle.
I am from another city in Washington and had to travel to Marysville, WA Once I arrived the sales person (Dok Chang) had the vehicle up front and ready for a test drive.
Once test drive was completed the purchase process was quick with the dealership arranging the financing through a local credit union.
Debbie Leslie was very courteous and kind during the signing and finalization of the paperwork.

One suggestion for Roy Robinson Subaru; They might want to think about having the floor manager come over and meet the customer and thank them for purchasing the vehicle. I watched the conversation between my salesperson and manager from a distance through the glass enclosed "Bridge or Conning Tower" for oversight of operations and finalization of an acceptable price for the vehicle ....I felt that this aspect puts a barrier between the customer and the dealers final representative for the sale of the vehicle.
It would have been good to at least have been introduced to that person initially

I am extremely happy with the purchase of the 2014 F150 Supercrew Lariat 4x4
Don from Gig Harbor
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Awesome experience everytime
4/29/2017
Awesome experience everytime
Jay M.
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Happy for the experience we had
4/28/2017
My husband and I are very happy for the experience we had at the Roy Robinson Subaru in Marysville. Michael Kempter was the sales consultant who was very patient to show us the different options to help us find the car that we want that was within our budget. We were never pressured to make a decision. He made us feel comfortable and we felt like we were talking to a friend. We would like to thank Michael and also Beverly for staying late with us to finish all the paper works to close the deal.
R. Nambayan
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I strongly recommend Roy Robinson to anyone
4/28/2017
If your looking for a low pressure, best deal in the state, above reproach salesmen. Then there is only one place where I found it. That's Roy Robinson of Marysville. I need a truck and was limited by my monthly budget (really means my wife) but Nate and Pete got me the best deal ever and after signing the paperwork Pete found even more ways to bring down the payment below my budget. That's why i strongly recommend Roy Robinson to anyone that is looking for new or used.
P. Swankie
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Completely satisfied
4/27/2017
My husband Bob and I just purchased a new Subaru at Roy Robinson Subaru in Marysville. We worked with David Jennings who was​ most excellent helping us find the perfect car that we were looking for. We are completely satisfied with how friendly and knowledgeable he was. We felt we could put our trust in him and the entire staff. We definitely would recommend Roy Robinson and David Jennings to our friends and family. Thank you again for your excellent service in helping us find our new red Subaru complete with Satellite radio with our favorite music.
Joan B.
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Customer review
4/26/2017
Roy Robinson is a class act, with great customer service.
Ralph from Arlington
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No pressure. Allowed me to investigate at my own speed.
4/24/2017
No pressure. Allowed me to investigate at my own speed. Also, I *really* liked the ability take a test drive without a salesman present. They provided several cars to review. After I was ready to choose colors, they seemingly had every combination of interior and exterior color available to review in person.
Terry W.
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Even better than I was expecting
4/24/2017
I had a great experience at Roy Robinson Subaru! It was my first time buying a car and Michael Kempter made this experience even better than I was expecting! He was very helpful and knowledgeable about the different vehicles we was looking at. He made our experience VERY enjoyable; he had great customer service and a good sense of humor. =)
Brenda W.
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Best customer service
4/24/2017
Rick Berg went above and beyond for customer service. He worked around my hectic schedule. Found me a vehicle that he knew I would like. That is the one I bought.
Grandma from Everett, WA
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Very satisfied
4/23/2017
Very satisfied with the purchase of our new Silverado. Our sales person Nate Lugg was very professional and knowledgeable. He went out of his way to ensure we were completely satisfied. I would recommend him and this dealership to anyone in the market for a new vehicle.
Steve H.
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Definitely a "ten"
4/20/2017
Will definitely refer this place to look for a car. They will help you guys to find the right car for you to fit your needs. Very friendly and helpful staff. The Outback was my preference coming in and Cory even made me test drive the WRX to see if I like it. He helped me decide to by the Outback and had no regret. Go and see them. Thanks Cory Hymas. Definitely a "ten" for the attention you gave us.
Roderick P.
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Kelly Adams
4/16/2017
Just bought my second Subaru from Roy Robinson. My salesman Kelly Adams was the best! I have already recommended him to my family next time they need a car. In the past buying cars has been a stressful experience for me. Kelly was so no pressure and I felt like he was on my side the whole time and I actually got the deal I wanted on my car. If you're in the market for a new car head to Roy Robinson Subaru and ask for Kelly Adams!
Noel T.
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New Subaru
4/15/2017
This is our 5th Subaru and we love it. Jeramy Turner and all the folks at Roy Robinson Subaru are amazing. Their knowledge and friendly professional attitude make buying a car, getting service or if you are just looking you will not find a nicer place to do business.
Lindy
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Andrew Manseth
4/15/2017
Great Job Andrew! Thank you for being so helpful.
Dave And Ann W.
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Very happy with the purchase and the price
4/13/2017
I went in for a test drive one day to see what I wanted. This was the first new car I had ever purchased. I let them know I was just looking and that I still hadn't made up my mind. I was able to take the car out for a spin without a salesman with me. After some research and consideration I decided I wanted the Crosstrek.

Two months later I had my budget sorted, and model in mind. I was not able to be at the dealership for the initial price quote because of distance and not owning a car at the time. Michale worked with me through email on a amount and I went to test drive what they had available. When they had sold the original one he quoted me with, he showed me one that was the same model with two extra features and did not increase the price on me.

Overall the purchase was stress free. They worked with me, were hassle free, and let me ask all the questions I had. By the time I was done I was very happy with the purchase and the price. Thanks again!
First time buyer from Seattle
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Excellent car buying experience
4/13/2017
Excellent customer service. Very friendly staff especially Cory he helped me have an excellent car buying experience. Will recommend to all.
Logan C.
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Working with Brian Russell is a true pleasure
4/12/2017
Working with Brian Russell is a true pleasure. He is so energetic and passionate about the relationships he builds with his clients. My family will continue to do business with him. I highly recommend giving "BR" a visit.
Wade M.
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Top notch!
4/8/2017
Sonny was my sales person at Roy Robinson. All I can say is top notch! He made me feel welcome and at ease considering my situation. He went above and beyond and I felt like I was number 1. I can't say enough about my positive experience . Thank you Sonny and Roy Robinson Subaru.
Kay S.
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Andrew Manseth
4/8/2017
I visited Robinson Subaru last year in November - early October while I was looking for a new, more practical car (my car at the time was a Scion FRS, fun but it was time to add 2 more doors and all-wheel drive), I have been to dealerships before, good and bad so I know to be ready for anything. Thankfully this experience was honestly one of the best I have ever had at a dealership. I met Andrew Manseth as soon as i walked in the door, told him what i was interested in and that all I was asking was 100% up front and transparent dealings with him and he said not a problem. After the test-drive we sat down to talk numbers and I told him what i was expecting out of the deal and he worked to meet those expectations and stayed true to his word that he would make this as hassle free as possible. As a result of this experience I am now the proud owner of my first Subaru (WRX) and loving the car.
Turner
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Great Dealership
4/6/2017
My husband and I had an A+++++ experience at Roy Robinson Subaru. They made the process of buying our new 2017 Subaru Outback so easy, and with no pressure. Dave Koshak spent hours explaining the computer systems in our new Subaru and made our experience so pleasant. We left with a feeling of sincerity from everyone involved in the purchase and trade in of our 2002 Subaru Outback. We highly recommend Roy Robinson Subaru.
Mary G.
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I really enjoyed purchasing from this dealership
4/5/2017
This was our second experience buying a truck from this dealership and it was excellent. Randy Granger is probably the best, honest, straight forward salesman I have ever met. I would highly recommend him to a friend or family members.

The finance manager was also straight forward and honest. There was no hassle, everyone was polite and honest and great.

If you live north or south it's worth the drive to Marysville to see them and Randy, you won't be disappointed.
Dave and Debbie B.
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A real feel for what the customer needs
4/2/2017
Cory did such great job when my son and I showed up wondering about buying a Subaru WRX! We had gone to several dealerships already...and we still had lots of questions. Then, we met Cory. Within a few minutes he was discussing the intricacies of the all-wheel drive system, talking about the advantages of the engine and transmission, and answering every questions that we could throw at him. He clearly knew his stuff!

It was like having a member of your family on the sales team. No pressure, tremendous understanding of the product, and a real feel for what the customer needs. Great job!

Thanks Cory!

We are happy Subaru buyers.
Lou D.
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Excellent service in every way
4/2/2017
Dok Change helped us out for the second time in two years. Now all we have is Subarus. Dok made everything easy and worked hard to give us the best deal possible. He also didn't pressure us in any way, was very businesslike in the best ways. We'll be back in about ten years to get two more. Excellent service in every way.
Daniel B.
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2017 Subaru Forester
4/2/2017
After an extremely disappointing and frustrating experience at Carter Subaru (Where we were ignored for 20 minutes, since no one approached us to offer any kind of assistance), it was a relief to have the opposite experience at Roy Robinson Subaru. The staff were all attentive and friendly, greeting us with smiles and "hello's" from every staff member we came in contact with. Mark Robinson was especially helpful in assisting us to choose the perfect vehicle, and he was exceedingly polite and respectful without being predatory. We definitely got the sense that he sincerely wanted to help us find the right vehicle, and not that he was eager to make a sale. Mark's expertise and knowledge on the various vehicles was most welcome, most especially since we were first time Subaru buyers. We can't thank Roy Robinson Subaru enough for the flawless and pleasant care we received from the moment we walked in the door, to the moment we drove our new Forester off the lot. Will definitely do business again in the future!
Felicitas U.
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Worth the drive
3/30/2017
Roy Robinson Chevrolet and Subaru was more than helpful! they got me in and out within 2 hours. i bought a 2014 Subaru BRZ and couldn't have been more satisfied with my purchase and who i bought it from. They're prices and negotiation were best from all other dealerships. Rick Berg was very helpful getting us through the process quick and painless. They have an amazing friendly staff who kept us company though the entire time we were there. Everything on the car was spot on and they did an amazing job cleaning and getting my car ready. I had a great experience here, and if i am every in the market for a Subaru and a Chevy i am definitely coming here. i would give them 11/10 stars if i could. I HIGHLY recommend them from almost all other dealers. And if they are to far, its still worth the drive.
Yared T.
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I would highly recommend visiting Roy Robinson
3/30/2017
I would highly recommend visiting Roy Robinson to all my friends and family. A truly excellent experience. I worked with David Jennings who was​ an absolute pleasure. All of the staff were friendly, knowledgeable, and trustworthy. A welcome change after months of vehicle searching and dealing with shady second hand dealer lots. Thanks for helping me get exactly what I was looking for.
Ryan L.
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Subaru Service
3/29/2017
Had my car in for service and Rachel & Nick at the service counter was nice and courteous. Victor, the mechanic that worked on my car explained to me what was wrong as well as what's involved in fixing problem. A few super great people that I've dealt with that make your service department great!
Bat Man
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Roy Robinson Auto Body Shop
3/28/2017
My service advisor was Josh. My entire experience was top notch from the initial call to delivery. My circumstance was a bit unique. My 2017 Chevy Colorado was less than a month old at the time of the accident. Josh knew how important it was to me to restore the NEW back by insisting on only OEM parts. He also made sure I had another truck to use from the dealer while mine was undergoing repairs. Josh also handled a Chevy brake recall during the repair as well. As auto body repair goes, the job took a little longer and cost more than the estimate. The wait was worth it

This was a win for the auto body shop and the dealership as well. If you bought your vehicle from Roy Robinson, I highly recommend their body shop if needed.
Kelly B.
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I highly recommend this place
3/28/2017
I was looking for a used car because my old Honda broke down. Brian helped my dad and I find a used car in my price range. He gave me a really good deal and the overall experience was great. I highly recommend this place and make sure you ask for Brian!
Sarah N.
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Appreciate Jeramy's diligence
3/27/2017
We were looking for a very specific used vehicle in a limited price range and Jeramy Turner did a wonderful job of looking for a vehicle to fit our needs. Although we found one to fit our needs elsewhere, I appreciate Jeramy's diligence and follow ups without being pushy. I would imagine the rest of a car buying experience there would be just as pleasant!
Cheryse S.
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Good Experience
3/27/2017
Good experience with a friendly staff. Got the deal I felt was fair for a brand new car.
Racecar
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Extremely happy with their cars and the service!
3/25/2017
I had a great experience shopping for a car at Roy Robinson. Andrew Manseth was a huge help! I originally went in to just explore my options and ended up finding the perfect car! It was my first time buying a car there was no pressure, he was patient and answered all my questions. I always recommend this dealer ship and Andrew to anyone who is looking to buy a new car. Since I bought my car both my dad and my sister have went to Andrew for their cars and are extremely happy with their cars and the service!
Danielle S.
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Extremely nice and helpful
3/24/2017
I had an awesome experience with the sales person Philip Nice, not only does the guy know what he's actually talking about and helps you through every step buying your car but the guy is just as nice as his last name! He was extremely nice and helpful and helped me buy my first car, I definitely recommend Philip Nice to anyone looking for a car!!
Andrejs P.
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Forester 2017 Limited
3/21/2017
This one is a third Forester in 8 years , always satisfied with the friendly and honest services. Got a deal on the new 2017 Forester Limited within 25 minutes . It's quick decision and good price . We were in good hand . Thanks much.
BachN
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Great Experience!
3/21/2017
The dealer had a great selection and Dave Koshak made our buying experience a breeze. I would recommend these guys to anyone who wants a quality car and experience.
Jessica
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Accommodating and in-tuned to my needs
3/20/2017
My experience in buying a new car at Roy Robinson could not have been better than what I had with Shawn DeLappa! He was so accommodating and in-tuned to my needs. His service was without pressure, knowledgeable, and friendly. Could anyone ask for more? Thanks, Shawn!
Sharon A.
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Michael was very friendly and helpful
3/19/2017
I recently bought a used car from Michael and it was so easy! Michael was very friendly and helpful and made sure that we felt welcomed and comfortable. I will definitely come back and buy from him in the future!
Kaylee B.
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Well worth the 60 mile drive to Marysville
3/19/2017
I was very pleased with the entire research, test drive and purchasing experience. After locating a car on the Roy Robinson website I began communicating with David Jennings via email. He was prompt in his reply, detail oriented, and direct. I did not feel the normal stress or anxiety associated with purchasing a car. The distance and separation of email played a part, but David's style helped. My initial encounter with David sold me on driving over an hour to buy a car, even though there were 2 other Subaru dealerships much closer. Unfortunately, my availability did not align with David's and I had to come to the dealership on his day off. Sonny Roberson approached me in the lot after I located the car I was interested in. He picked up where David had left off and did not waste my time. Sonny was equally helpful and enjoyable to work with and made the process more personable. And, I cannot forget Kara in the financing department. It was getting late in the evening and she kept on task. I appreciated that I did not feel pressured to purchase any additional services; that does not mean she did not do a good job of reviewing the options and prices... she just approached it in a friendly manner. Kara even gave me some information on the warranty associated with my wife's Subaru. The general theme of my experience was friendly, direct, and non-adversarial.
James
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Cory was extremely helpful
3/18/2017
Cory was extremely helpful when we got our new Outback. We were very pleased with the way he was just there to help and give us the information that we requested with no pressure. Thank you so much for helping us Cory!
Kevin B.
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Wouldn't go anyplace else!
3/18/2017
I wouldn't go anyplace but Roy Robinson Subaru for a new or used car or service! After 12 years, we bought our second Subaru from Roy Robinson Subaru in Marysville. There wasn't anything wrong with our first Subaru, but our son-in-law needed a new car and Mark Robinson gave us a good price on a new one, so we updated. All staff was helpful and upbeat during the purchase.
I also get a pampered feeling when I go in for service. Instead of sitting on a folding chair in a drafty cubicle, I'm escorted in to a spotless lounge with coffee, tea, popcorn, and comfy chairs.
Kudos to Mark Robinson and all the staff at Roy Robinson Subaru!
Carole D.
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They surely set the bar on customer service
3/15/2017
Andrew Manseth, along with the supporting managerial sales staff, and the finance department took absolute care of us, after we were horrendously screwed on a recent car deal from the previous car lot where we purchased our car. Essentially they got us out of our "new" broken vehicle and got us into a fully loaded, good looking, gas efficient, reliable car, and it was exactly what I needed and more. All in all, it's without a doubt, I could never buy another car from any other dealership. They surely set the bar on customer service. The hospitality and professionalism that we received from our sales rep, and the dealership is something every customer should experience.
Sheramie O.
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I give him a 10/10!
3/13/2017
We had the pleasure of having Ivar as our salesman, he was awesome to say the least! He got right to the point an was very helpful when it came to helping us decide on what truck to get. He made the stressful time so much easier and fun! We left the dealership so extremely happy not just about our new truck, but about how well we were taken care of. I can honestly say I will send my friends an family to this guy! I give him a 10/10!
Courtney P.
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I bought a new (to me) car!
3/12/2017
I was expecting the process of buying a car to be unpleasant. It was just the opposite. Kelly Rayson was very professional, easy to talk to, very personable, and made the negotiations painless. I feel that I got a good price/deal for my 2012 Forester. Kelly took the time to find the right car for me, and explain all its features. I would recommend Kelly to anyone who is shopping for a car.
Fay F.
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New 2017 Subaru Outback
3/12/2017
We had a great experience buying our new 2017 Outback from Dave Koshak at Roy Robinson Subaru in Marysville, WA
Ron H.
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A great car shopping experience!!
3/9/2017
A great car shopping experience!! I had driven the Subaru Outback at another Seattle area dealer, so knew the car I wanted, then I contacted four other local dealers, including Roy Robinson, to get prices on that car. The RR salesman, Dok, replied right away and offered a price that beat the others (including the dealership where I took the test drive) with no run-around. This was truly a hassle-free car shopping experience and once we went to pick up the car, we found the dealership to be very low stress and Dok to be very nice & easy to do business with
Ted P.
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Very helpful and thorough
3/9/2017
I just bought a subaru outback and Kelly Adams was my salesman. He was great very helpful and thorough. I will buy my next car at Roy Robinson.
Jack W.
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I'm glad I chose Roy Robinson
3/8/2017
As soon I walked into the doors, I had a great experience at Roy Robinson Subaru. I'm glad I chose Roy Robinson as I had an unpleasant experience at the other local Subaru dealerships. The building is large, clean, well maintained, and easy to navigate. My buying experience was excellent due to Mark Robinson. Although my car was not in inventory and I had to order it, he got me what I wanted for the price I wanted as well. He was extremely courteous and a pleasure to work with. It was such a good buying experience, I recommended him and Roy Robinson to my sister and she ended up purchasing a new vehicle the very next week. I would definitely recommend Roy Robinson and I will be back in the future.
Brian T.
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Very helpful
3/3/2017
Phil nice was my car salesman and he was great. Really nice guy. He wasn't pushy and i didn't feel pressured. He was very helpful and made my experience at roy robinson a good one! Thanks again phil
Kelsie C.
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Attention to detail
3/2/2017
Great staff, new location and an attention to detail you don't find at many places.
Dave C.
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Easy laid back buying experience!
3/2/2017
Cory the salesman was excellent and laid back. There was no pressure to buy and he let me test drive whatever i wanted to find the right car and I did. He helped me through every process and made it Super easy and fast! I would highly recommend Roy Robinson Subaru to anyone looking to purchase a vehicle!
Jason H.
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Awesome Experience!
3/2/2017
Sonny at Roy Robinson in Marysville was fantastic. This was my first time purchasing a car from a dealer and he made everything as simple and easy to understand as possible. I would absolutely recommend doing business here in the future.
Matt B.
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They were absolute pros
3/1/2017
We had a fantastic used car buying experience today at Roy Robinson Subaru in Marysville. From start to finish, they were absolute pros. Our salesman, Cory Hymas, was spectacular. He was very knowledgeable and helpful and was able to find a vehicle for us that meet our needs. The next time I need to buy a car, I know where I'll be going.
Karen R.
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Have always had a good experience
3/1/2017
Michael Kempter was great to work with in purchasing our new 2017 Forester. He made the process a very easy one and I would recommend him to anyone wanting to make a Subaru purchase. We have purchased several cars from Roy Robinson and have always had a good experience.
Kathryn P.
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Best car buying experience we've ever had!!
2/26/2017
Best car buying experience we've ever had!! Between us we have purchased 7 other vehicles from dealerships. Once before at this dealer and that experience was pleasant in 2014 but our 2017 experience from salesman Alex Leonard, to financing, his boss and even the final signing gal was phenomenal. We felt like friends, family, I can't say enough how great we were treated. Since we'd been there before Alex pulled our basic info when I first reached out to him, we did all conversations via email for months discussing the best vehicle decision for us based on our wants. He and the sales manager stepped up in getting credit run, a deal drawn up, great discounts, reasonable offer on my trade, all before we even arrived in office. Our car had to be ordered because of a shortage but Alex made sure we knew daily status until it came in. On his day off he came in and finished our deal. I will NEVER purchase or service a Subaru anywhere but here. To say our experience was great is a complete understatement.
Nichole M.
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I would recommend shopping there again
2/25/2017
Super clean facilities, super friendly customer service. Great price and enjoyed the transaction. Kelly Adams was easy to work with and made the transaction easy. I would recommend shopping there again.
Justin G.
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PHILLIP NICE YOU MADE MY DAY
2/24/2017
Where to start, how positive this day has been. I had been to another Ford dealership, felt like my money wasn't green enough. I decided the next day to call roys friends. Did I ever get a friend. With a last name NICE!! Phillip Nice. I told him I had limited cash. Went in on price. Looked at a really crappy car I wouldn't have even donated. Told him thanks for his time, but that's all I could afford. Phillip had the determination to keep me looking at other cars. I looked at about ten more. He helped me pick out the best one, and even though the price range was way out if my league, he said he'd see what he could do. As I sat in the chair with sky high anxiety, expecting a long wait, he came back in about 3 minutes, shook my hand and said we had a deal. I just had to pay sales tax and title on top of what I offered. Told him I couldn't afford it. He said he'd be right back. Came back and said again we've got a deal. Shook my hand got the paperwork done. I started at 1130, by 120 I was out the door. That includes test drives, paperwork, detailing. He asked me to write this up, so I promise I would. PHILLIP NICE YOU MADE MY DAY. THANK YOU.
Tyson B.
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Efficient and professional
2/22/2017
Dave Jennings was very helpful and professional. Selection was great for the type of vehicle we wanted. Buying was efficient and professional.
Sunil L.
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Best car buying experience ever!
2/21/2017
Best car buying experience ever! Highly recommend Dave Koshak. He was a no-pressure, high-knowledge salesman, who took excellent care of us. We love our 2017 Forester Limited, and Dave spent over two hours going over all the features. Love all the new safety features. We bought our last new Forester in 2001, and our daughter is still driving it with 190,000 miles. She won't give it up. And, I expect this one to last just as long.
Vicki O.
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Caring, friendly people
2/20/2017
I have owned two Subaru's and just bought my third. David Jennings was very friendly, no pressure. He reviewed all the functions, which was very helpful. The experience was so outstanding I brought my daughter in two later and she bought an Outback. All the staff at Roy Robinson are caring, friendly people. Thank you David Jennings for making my day so special!
Carol R.
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I would recommend to anyone
2/19/2017
Good selection of Outbacks to choose from. I was replacing a 2001 Outback so knew I wanted another Subaru, This dealer has the best selection and parking and the staff is great. I would recommend to anyone.
C W.
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Never gave up on giving me a good deal
2/17/2017
Cory was my salesman and let me tell you he is one of the best. He never gave up on giving me a good deal and now I own a beautiful 2012 GMC Sierra 1500 SL.
MrRageBomb321 Gaming
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Low pressure, fair price, and super service
2/16/2017
After too much anxiety car shopping, I wanting to go home and ride a bike for the rest of my life, but we made one last stop at Roy Robinson. You won't be sorry. Low pressure, fair price, and super service. I have a car, and have recovered from the previous dealership experiences of the day. Either buy a car from these guys or message me so I can tell you where NOT to go.
Kelli M.
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Subaru Legacy 2017
2/14/2017
Awesome car, great buying experience... must buy from this dealership
RJ
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A Pleasant Helpful Experience
2/13/2017
I recently bought a used car from Roy Robinson Chevrolet-Subaru and was very happy with my experience. The sales staff didn't play the normal games I was used to dealing with in regards to used vehicles. Instead, dealt with me in a very honest and forthright way. The costs for minor repairs quoted were exact and not misleading or deflated in anyway. I have since recommended to my friends and coworkers Roy Robinson because of their honesty and respect in dealing with me.
Willy G.
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My deal was fair and professionally handled
2/13/2017
I leased a 2017 Colorado on 2/10. My salesman was Ivar. He knew the vehicles, competition well. Ivar was very patient and kept close contact with me through decision. I felt that my deal was fair and professionally handled. I would recommend Ivar and Roy Robinson to friends and family.
Kelly B.
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I love the ease of buying from Roy Robinson
2/11/2017
I went through Costco to buy the car. I filled out the web form and within 10 minutes Alex was calling on the phone. I originally went in looking for a Legacy 3.6R and test drove one for about a half hour (up I-5, over Firetrail and down Marine Dr.) to get an idea of the car in all types of driving. What a nice car, can't even tell it's a CVT. They didn't have the color that I wanted and Alex was looking to bring one in from Bellevue as soon as it landed. Then about noon Friday I called him up and said I changed my mind, I wanted the Outback. Because royrobinson.com is kept current I was able to let him know of the exact stock number I wanted to look at. He was on the road coming back from BC and stuck in line at the border so he handed me off to Dave. I went to the lot about 2pm and Dave had the Outback waiting for me. I took about a 15 minute drive, when I was returned he said that Alex would be there in about 20 minutes. Dave started getting the paperwork ready and the car in the shop to get prepped for delivery. When Alex got in he ran the numbers and was about $190 over what I wanted to pay, he was able to get it to my exact out-of-the-door number. There was no pushing of extended warranties or other add-ons, he just made me aware of what was available and let me know that I could purchase it later. By about 4pm after I wrote them a check for the full amount they handed me the keys and away I went with my new fully loaded 2017 Outback.

Alex was wonderful to work with, any question or request never flummoxed him. He and Dave got my paperwork through quickly and I was out the door in under 2 hours. I love the ease of buying from Roy Robinson and I'll recommend them to anyone that is looking for a Subaru, Chevy or RV.

The Costco discount wasn't that much if you're looking at the price of a new car but if you figure that Costco just gave you a few years of membership for going through them, well hey.
Joe H.
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We were in and out in record time!
2/7/2017
Kelly Adams was great. The whole process was very quick, painless! We were in and out in record time! The facility is awesome!
Mike J.
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Go to this dealership and truly feel good
2/5/2017
Rick Berg was the contact person at Roy Robinson Chevrolet. Here is what I have seen and dwelt with: A. the staff is there to help, yes help, work with you. B. the dealership is totally honest. C. the price was excellant, bought a Pick Up, and the disclosure was complete and completely thorough. D. the sale was not speedy, the sale was complete, and explained each item that was to be done. E. This is the second vehicle I have purchased from Roy Robinson dealership and will not be the last. I recommend if you are tired of the sales type hawks go to this dealership and truly feel good, and secure with your purchase.
Stephen S.
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New LTZ purchase
2/3/2017
Philip Nice was my salesman. It was by far the best experience buying a new car I have had. Philip came in on his day off to sell me the truck. He went through everything in detail with the operations of the vehicle. Philip is a huge asset to your business.
Steve A.
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Collision Repair Center - GREAT customer service
2/3/2017
In September of 2015 a windstorm knocked a branch (7 inches in diameter) down and took out the right mirror damaging the roof, fender and both passenger doors. The car was only 7 months old. Roy Robinson Collision and Repair had the car a week and a half and it was returned good as new. I was treated as though I was a queen by all the staff. They communicated every step of the way. That is why yesterday I went back to them to consult and repair damage sustained to the rear of my car during an accident. Lift gate will have to be replaced among other things. Once again, I have had the very best treatment. GREAT customer service.
Sharon L.
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I got exactly what I wanted
2/3/2017
Nate Lugg really helped me out, I got exactly what I wanted. No one tried to up-sell me, no pressure, just a lot of people who actually seemed happy to be there. My little car is great! I will be happy to go back for all my car service appointments, and I would recommend this place to my friends. You can't miss it from I-5.
S D.
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Everything I hoped for
2/1/2017
Everything I hoped for. As a retired female I came loaded for bear. I had read all the reviews, what the prices were in the area and which dealerships had what available. Since Roy Robinson Subaru was the closest and I had met with Sonny Roberson a month ago I chose to work with him this time. I knew they did not have the color I wanted but I would wait until they did. Serendipitously, a green one, my color, that had been ordered by another client, appeared that morning. Now for the price battle. I threw down my truecar price print up and Sonny threw down his. His was less. Needless to say I drove out without much effort, anxiety and with more than I expected. Thanks Sonny.
Claire B.
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Went to the moon and back for this one
1/31/2017
What can I possibly say about Cory at Roy Robinson that hasn't already been said. He has made a life long car dream come true for me. He not just went the extra mile. He went to the moon and back for this one. Came in on his day off. Made a video on YouTube so I could see the car. Because I was busy with work and couldn't come in. He did everything very well and was extremely professional and timely. If you’re going to buy a Subaru. Or even any other car at Roy Robinson. Go through Cory!!! Also the dealership is amazing. Comfy couches. Kids play room. Free popcorn, water and everyone's favorite COFFEE. Thanks again Cory. I will see you soon for my first service.
Corey L.
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I will definitely be going back
1/31/2017
I had a great experience, there was no pressure, and I actually had a really good time, which I would never expect to say about buying a car. I will definitely be going back when I need to, and I would certainly recommend them. Go ask for Nate, he's super nice (and funny too if you get him going)!
Sara D.
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Perfect car buying experience
1/30/2017
We've never had a car buying experience like this before. No pressure, all questions answered, options presented and weighed based on our needs and wants, perfect price. Mark Robinson and Gordy Bjorg were amazing to work with. We walked in looking for a new car. We drive away with not only the perfect car for us but also 2 new friends as well.
Sam and Val W.
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A no nonsense straight forward place
1/30/2017
We are very happy with our purchase. Kelly Rayson was referred to us and It's clear why. Kelly is a straight shooter and that's exactly what I like about him. It seemed like a no nonsense straight forward place to purchase. We appreciate the time he spent making us feel comfortable with our purchase and his knowledge is top notch. Thanks Kelly and Roy Robinson Subaru.
Gayle Y.
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Phenomenal experience!!!
1/30/2017
Once again Dok Chang provided an incredible buying experience far superior than that of their competitors in Marysville and surrounding areas. Have purchase three vehicles over the past couple years from Roy Robinson Subaru and its truly been the best car buying experience, ever!!! You get spoiled by going here, go somewhere else and your quickly reminded how some things haven't changed when it comes to dealing with ridiculous condescending salesmen out there. They are up front, transparent, no-haggle and competitive pricing. Thank you Roy Robinson Subaru and Dok Chang!! Keep it up, because frankly I never want to go anywhere else.
Anthony V.
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New Subaru
1/27/2017
I just purchased my first Subaru at the Marysville Washington location. I was treated excellent. I purchased my car and didn't have enough time to go over all the details. The sales person Mike K. Said if I wanted to come back that day he will take all the time with me. What impressed me most it was time for him to be off work but he stayed a long time and helped me get to know my new vehicle. Thanks Mike for all your help and the no hassle sales you deliver.
Jackie
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I will keep going here 1st
1/27/2017
I have bought all but 1 of my last 5 cars from Roy Robinson dealerships. I hate high pressure sales and I usually hate buying cars because I always felt like I was being cheated, but not here. They make the process easy and don't keep changing the deals around to confuse you. I will keep going here 1st.
Michael H.
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2017 Crosstrek
1/27/2017
Great service and assistance from David K. Very knowledgeable, friendly, and professional. Got us into our new car within an hour and a half.
John S.
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Had a great experience with Sonny!
1/23/2017
Had a great experience with Sonny! Fortunately when we pulled into the lot without an appointment to test drive some Subaru's, every salesman was busy and Sonny happened to be there on his day off - he was honest and direct yet polite and friendly. We never felt pressure from him & I thought he had high integrity. He was able to offer a lower rate then our credit union offered! Would highly recommend!
Katelyn H.
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Buying was efficient and professional
1/19/2017
Dave Koshak was very helpful and professional. Selection was great for the type of vehicle we wanted. Buying was efficient and professional.
David D.
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Michael Kempter is amazing
1/19/2017
Michael Kempter is amazing to work with. He found me the perfect car..i test drove it, checked it all over, loved it and bought it same afternoon. Michael is a pleasure to work with and gives his all to provide the best service EVER!!!
Angela G.
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Fantastic experience
1/18/2017
I am a 65 year old female that has bought more than a few vehicles in my lifetime. Nick Buckles is the absolute best salesman I have ever encountered. I am not exaggerating! I cannot remember ever being more satisfied than I was while dealing with Nick. Please believe me when I say I have also had quite a few unpleasant experiences with car salesmen. Nick did a fantastic job in listening to me, meeting my needs, and getting me through the process in a timely way that I really appreciated. He took his time going over the features of the car and making sure I understood how everything worked. I also had a positive experience with the finance person who helped me close the sale. She understood that I was paying cash for the car and was not interested in purchasing some of the other options that were available and did her part to get me out of your dealership in a timely way. Your dealership is very fortunate to have such an outstanding salesman on your staff as well as a competent finance person. Both of them listened to me and did not use any high pressure sales tactics to get me to buy the car or the extra options. I would definitely recommend your dealership to others with no reservations whatsoever.
NurseRatched
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Roy Robinson Chevrolet
1/18/2017
They are best!
Joseph H.
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Great experience
1/16/2017
I have to say that I was pleasantly surprised by my experience here. Nick Buckles was outstanding in getting me a great deal on my 2007 Silverado. Great truck and great price. He knew what I wanted and what I wanted to spend and didn't try to up sale me into something I would've regretted. Finance lady (sorry, forgot her name) was great. Very quick. I didn't have to wait hours to get it done. Great experience.
Ted A.
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Great buying experience!
1/15/2017
Thank you Bic for making my buying process easy and painless. Thanks also to Lina in finances. You can tell that it is a family business and they really care about their customers. Definitely will be back.
Jamie D.
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Kelly Adams
1/12/2017
Thank you Kelly Adams for the great service Yesterday!! I could not be more happy with my purchase of a 2014 Subaru Outback!!!

Kathryn
Kathryn S.
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Dave Koshak was very friendly
1/11/2017
Dave Koshak was very friendly and very easy to help us find the Subaru we wanted. Whole staff is friendly and the facilities are extremely nice. I will be recommending people to go to Roy Robinson Subaru in the future!
Joe G.
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2017 Subaru Forester Purchase from Roy Robinson
1/10/2017
Great customer service called in with Diesel odor in cab, they had the information and ran VIN and told me it had extended warranty for the down pipe being misaligned and aslo had airbag recall or updated, they took care of both. Very happy with them and willingness to pass the information they had to me. Called with updates and when they found the problem and when it would be done great business!
Denise S.
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Great customer service
1/9/2017
Great customer service called in with Diesel odor in cab, they had the information and ran VIN and told me it had extended warranty for the down pipe being misaligned and also had airbag recall or updated, they took care of both. Very happy with them and willingness to pass the information they had to me. Called with updates and when they found the problem and when it would be done great business!
David S.
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We will definitely be going back
1/9/2017
Both me and my Husband have had some bad car buying experiences but this was just the opposite. Jeremy Turner treated us so good. He kept in contact with us updating us on the cars arrival. As we pulled into the lot he met us outside with an umbrella. The whole process of financing was quick and stress free. He was very thorough explaining all the cars features and took his time to answer any questions we had. We will definitely be going back to Jeremy, We highly recommend Jeremy to family and friends, Not to mention we LOVE our Subaru. Thank you Jeremy and Roy Robinson. Excellent Customer Service. See you on the future. The Wooldridge's
C. Wooldridge
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Roy Robinson Chevrolet
1/9/2017
Great experience buying our new car! My husband even enjoyed the experience and he is not very patient with the car buying process! Our salesman, Ivar, was super easy to work with, got the deal we wanted and very happy with the experience.
Pam B.
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Forester purchase
1/7/2017
David Jennings of Roy Robinson Subaru Did a fine job completing our purchase transaction and delivering our Forester to us.
Robert A
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David is a credit to himself, to the dealership and to Subaru.
1/5/2017
We began working with David Jennings over a year ago when we first began thinking of getting a new car. During that period, he replied to any question we came up with and supplied us estimates and "what-ifs" from lease costs to other financing options. Then, when it was the right time for us, he was perfect. It was the most seamless automobile purchase transaction I have been party to. David is a credit to himself, to the dealership and to Subaru.
William K.
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Bought a new Forester!
1/5/2017
From my initial on-line query through signing purchase paperwork, buying my new Forester from Roy Robinson's and specifically dealing with Jeramy Turner was a stress free and enjoyable process. I brought a friend with me to help fend off what I feared would be an onslaught of pitch and arm-twisting, but those things weren't factors at all. Excited now to enjoy my new ride!
Whidbey Gal in Greenbank, WA
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Couldn't find a better car for a better deal anywhere
1/4/2017
Great car buying experience... (actually, it's a lease, but I can't imagine not purchasing the car when the lease is up). This was the first lot I went to, chosen partially because of positive reviews. I ended up getting the first car I test drove, largely because Kelly Adams listened to what I was looking for and made the perfect recommendation. I did test drive something else and then poked around online later and even made inquiries with "Internet specialists," but I couldn't find a better car for a better deal anywhere.

The process was easy, there was zero pressure at any time, and Kelly was great to work with. He came in on his day off when I came back for the car, held it for me while I waited for information on an insurance settlement, didn't blink an eye when I wanted way too many payment option scenarios, and gave me a personal "Subaru for dummies" demonstration so that I felt comfortable driving it. And the car - a 2017 legacy - is fantastic. I can't believe all of the safety features! Especially important to someone recovering from a total loss accident caused by a teenager who wasn't paying attention.
Kate P.
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Very easy and stress free
1/3/2017
Had a very good experience with them. Ended up buying a Forester 2017 through them. Got great pricing. The staff was very friendly. They made the experience of buying the car very easy and stress free.
Raghavendra T.
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Our experience with Randy was awesome!
1/2/2017
My wife and I just purchased a new Silverado from Randy Granger. We both work in the car biz but for an off brand but our experience with Randy was awesome! He took his time with us explaining options and packages on the trucks. This was by far the best auto purchase ever. Randy was super easy to work with and the sales managers were killer and finance was easy. They gave a great trade in value on our vehicle and got us an unbelievable rate. Thanks Randy you're awesome. Go to Roy Robinson Chevrolet for your next vehicle, ask for Randy!
Victor H.
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Roy Robinson Subaru Marysville WA
1/2/2017
I had the opportunity to purchase a new Outback from sales consultant David J. He was kind, polite, courteous, informative, likable and responsive over a period of time. I classify working with David as truly exceptional.

I think this experience was the best that it could be. My 4 star reviews above are indicative of the general car buying and lots-of-paperwork experience associated with it. In terms of David J, he was perhaps the best sales person I have worked with of my 6 prior purchases, and I have already recommended him to friends.
Guy in Marysville, WA
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It is definitely worth the drive.
1/2/2017
Great experience with Sonny. He was very knowledgeable and thorough. This is my second new Subaru purchase at Roy Robinson. It is definitely worth the drive.
Gina T. from Anacortes, WA
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Dok Chang
1/1/2017
I wanted to thank Doc for the deal and legwork in getting me into the truck I wanted. Ask for Doc!
Kyle A.
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New 3.6R 2017 Outback
1/1/2017
Buying car from Roy Robinson was a positive experience. Great sales support and customer service. Highly recommend.
Ken from Everett, WA
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Super helpful
12/31/2016
See Bic... This guy is super helpful and a great guy who generally wants to help you while saving you money.
Raymond A.
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Friendly, helpful.
12/31/2016
Friendly, helpful.
Karen L.
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I had a wonderful experience here!
12/30/2016
I had a wonderful experience here!
I worked with Brian Russel and he was awesome, some salesmen can be really sleazy but he was honest with me with any questions I had.

I was upfront with Brian with my situation, and how much I was looking to spend. When I initially came in there wasn't much they could do for me in my price range but Brian said he would keep a look out for new inventory and contact me when he's got something. A few days later he called me for the perfect little SUV that was in my price range and fit me for the situation I was in.

I really had a perfect experience and I love my car, the only thing that I would change was getting a full tank of gas after purchasing the vehicle. I went home with a quarter tank and after dropping money on a down payment I could have really used a full tank.

Other than that I will be back when needing to purchase a new vehicle! Try to ask for Brian if he's available you won't be disappointed.
Ice'Shay P.
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They have made loyal customer out of me!!
12/28/2016
I always bring my Outback here for oil changes and maintenance. I couldn't be happier with the customer service! I commute 50 miles every day for work and don't like to wait when I could be on my way to work, they always allow me to get a loaner car (even when I'm only doing an oil change). This morning I dropped the car off for my scheduled recall maintenance and an oil change, got there at 7am and was on the way to work at 7:12am. They are always friendly and the facility is very nice. They have made loyal customer out of me!!
Lisa K.
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Got a great price & received excellent customer service
12/28/2016
We just got a great price & received excellent customer service on purchasing a new Winnebago mini at Roy Robinson! Sales, service & parts depts all took their time to make sure we were 100% taken care of. We highly recommend them!
Jennifer P.
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We were treated the way you would want to be
12/26/2016
We were treated the way you would want to be when you are buying something. No pressure Dok Chang showed us several options and let us pick what we wanted. We can in to just check out Subaru's after looking at several other cars. We ended up buying what we wanted and needed. Thank you Dok and the rest of Roy Robinson people. Mike and Colleen
Mike and Colleen C.
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Where's the sixth star?
12/23/2016
Seriously, where's the sixth star? Really, this was the most satisfying and *pleasant* auto transaction my husband and I have ever had. Jeramy Turner was awesome from the first phone call to the drive out the big doors. I can't say enough about how great he is, as well as the Kara Morth in Financing. We love our new Subie (our first), and the process was enhanced, not poisoned, by the transaction.
R. McDonough
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It was a great experience
12/21/2016
Our salesman Michael was great. He wasn't pushy at all. We were given what we wanted for our trade and the new car was part of the red tag sales event so there was no back and forth. It was a great experience and the reason why we keep coming back to Roy Robinson.
Kristin K.
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The people here are amazing
12/18/2016
The people here are amazing from what I experienced. They took care of me and outstanding lady that helped me out did everything right plus some. I would really recommend you take your subi here to get serviced. Outstanding!
Kyle V.
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I was very impressed by Roy Robinson Subaru
12/16/2016
I was very impressed by Roy Robinson Subaru of Marysville. They were professional and process oriented. I thoroughly enjoyed working with Doug, as there was almost no hassle and I was able to get the deal that I wanted. The best part of the experience was that I felt good and satisfied when I left the lot with my new purchase.
Wes S.
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They are friendly & helpful
12/16/2016
We first got quotes from most dealers in the Seattle area & Roy Robinson's was the best. We worked with Dave Koshak (Sales) & Melina (Finance). Both were great to work with. Overall, everyone at the dealership is very good; they are friendly & helpful.

Dave is such a nice & genuine human being. No pressure, no sales tactics. Just helping us out with the deal on the right car. He also very patiently walked us through the manual & car features before we set off with it. Dave called us the next day to check everything was ok with the vehicle after a day of driving & had already scheduled us the upgrades/accessories that we had requested.

Will update review after we work with them more for any upgrades or maintenance. Recommend visiting them at least once if your planning to get a Subaru.
Ojass N.
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Thanks to all for the great experience
12/14/2016
Doc and everyone involved with the purchase of our new Subaru Outback was fantastic. We were given the opportunity to look and test drive all makes of Subaru and not persuaded to buy outside of our comfort zone. The icing on the cake was when our cocker spaniels were invited in from the cold while we completed the paperwork! Thanks to all for the great experience.
Allison A.
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New Outback
12/14/2016
Did most of the work over the internet and phone. Doug did a great job getting us in and out in timely matter.
Scott L.
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I would recommend this dealership to anyone
12/14/2016
Couldn't have been easier buying a new Forester. Everyone who helped my mother and I was helpful, efficient, and understanding. I would recommend this dealership to anyone.
Jim D.
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Best experience since my first car in the 1960's!
12/13/2016
I've purchased a lot of cars over the years beginning in the 1960's. The experience at Roy Robinson over the last couple of weeks has been, simply, exceptional. My salesperson Mike Kempter is an old hand with Subaru's. I had done a lot of research online and came to my first visit at this dealership with countless questions and things I wanted to experience in test drives. Mike was knowledgeable, friendly and very willing to spend all the time I needed to feel like I really had solid information to take home and consider. When I did decide to buy a new Outback, I shopped numerous dealers around Puget Sound. Talked to Mike and he gave me a quote that beat them all. My initial contacts with Mike and the return trip to complete the actual purchase was, to say the least, very informative about this dealership. Besides Mike, I also spent time with Finance Manager, Bev Cain and got to observe a number of interactions between other employees as well. Bev was extremely friendly, professional and walked me through the many forms that had to be completed. She also had products to sell (warranties, etc.), but provide me with real information and not a sales pitch or whisper of anything that felt like pressure to commit right then. Then comes the casual routine interactions I observed between staff members from my salesman to the finance manager to other office staff to the young guys prepping the cars and running errands. I got the sense the people here like each other! The culture of this workplace was best defined for me by the many times I heard "please" and "thank you." A friend who drove me over to pick up the new car was similarly impressed. Even the best of all my past car buying experiences had at least one or two parts of the transaction that left me with some negative feeling. Not so this time. Thanks Roy Robinson Team. I'll be back and will be pointing friends in your direction.
Tony from Whidbey Island
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I love working with Brian Russell
12/12/2016
I have purchased 5 new and used vehicles and my family has purchased 2 more here. I love working with Brian Russell. He is knowledgeable and easy to work with. We have gone through him to purchase Subaru's as well. If you are looking for a professional assistant buyer he is the one to work with.
Wade M.
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Best and easiest car buying experience ever
12/12/2016
Kelly is very responsive and helpful. No pressure at all and very easy to work with. We communicate and agree on price over email. Schedule a meetup and met at the dealership. The whole process was done in less than 2 hours including test drive. By the way the price was great as well.
Peter PA
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My new Legacy
12/11/2016
We are very pleased with the car and our experience with Roy Robinson Subaru. They were fair with our trade in and did not use any type of pressure tactic. The sales team and finance person were very accommodating with regards to our specific wants and needs.
Suz from Everett
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No pressure
12/10/2016
It was great experience. No pressure, David was courteous and allowed the process to happen as it should. Great sales and finance team. Thank you
Sean W.
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Best car buying experience
12/8/2016
This was our best car buying experience we have ever had. Derek was so real, and friendly, it didn't even seem like we were buying a car at all. We will definitely come back and make our purchases here. If you do, ask for Derek, he is awesome. They have great people, great product, and the car buying process is easy. Thank you!
Stacy W.
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David Jennings
12/7/2016
Dave Jennings did a very good job in finding the right vehicle for us. Dave took the time to research the inventory. He reviewed the functions of the vehicle very well. We looked at three different models and chose the 3.6 Outback. It was a good choice.
Nicholas W. M.
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Nick Buckles
12/7/2016
Not sure what is more exciting and shock-worthy at the moment - the new, sleek, Black Tahoe we just drove off with (squeals of delight included) or the surprisingly great experience buying it. Yep, you read that right, I said "great experience" - something I have NEVER before associated with a vehicle purchase.

And here's how that happened. After surviving droves of smarmy dealers and their immoral tactics, we were battle-weary and burned out. Enter Nick Buckles at Roy Robinson. Nick earned my trust by being transparent and without guile. He didn't try to lure us in with dealer games or 'creative' accounting. His sincere nature sold me on the vehicle before we ever stepped foot on site.

And it wasn't because he's slick. Exactly the opposite.

Nick is certainly savvy and sharp (which was appreciated), but he is also the most non-salesman I have ever met (which was appreciated even more). And therein lies his appeal.

The entire dealership is that way, from the receptionist to the finance manager. No gimmicks, no BS - just good, genuine people, the kind you'd want to hang out with; the type of people you want to believe still make up the majority. It's an honest, low-key business model that just works. And obviously someone there was brilliant enough to hire Nick.

My daughter said, "But Mom, you hate 'car people', what about this guy would make you drag us over an hour, in rush hour traffic, when there was a similar dealership 2 miles from our home"?

Because class beats proximity every time.

- He had me at Hello.
- Prepare to be amazed.
- Call Nick and see for yourself.
Lynne A.
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Sonny Roberson
12/6/2016
My friend had just bought a Subaru and came with me to your dealership. The next day Sun Dec 4th I bought a Forester. It was a great experience. I am not a gadget guy but Sonny Roberson explained everything so well that I've had to use the Guides and manuals infrequently. I will recommend using this dealership to others. Diana Sampson bought an Outback about a year and a half ago. Everybody she and I know loved it.
Fred P.
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Came in for oil change, left with a new car!
12/5/2016
Traded my 2014 Subaru Crosstrek in for a 2017 Forester. Great experience, wonderful sales guy Kelly Rayson. I had heard from some friends a few years back about how much they love Subaru's, and especially liked the Marysville dealership. Know I understand why! This was my second purchase from this dealership, and I would recommend them and Subaru's to anyone.
Lmonroe366
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Smooth car buying process
12/4/2016
I cannot say enough good things about our car buying process. Our dealer, Doug, was warm and inviting. He found the perfect car for my family, while sticking to our budget. He didn't try to haggle or put me into a car I couldn't afford. He is very friendly and happy, he even called the next day to see if I had any questions about my car since I had a chance to drive it. We are so impressed with Roy Robinson that we plan to buy again from them very soon!
Melanie W.
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Our Subaru Forester
12/3/2016
We researched a 2017 Subaru Forester online and got connected to Jeramy. He was very helpful and honest that we drove to the dealership immediately for a test drive and purchased the car that afternoon. Believe it or not, it was a pleasure (has anyone ever said that about buying a car)
Brett from Clinton, WA
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Outstanding customer service, knowledge and a smooth transaction
12/2/2016
I went to Roy Robinson to buy a Subaru
Sonny was waiting for me at the front entrance with a smile ready to do business.
All of the staff was very friendly and helpful , the process was smooth from beginning to finish. I used Costco auto program and was doing a loan though BECU. Sonny beat the APR % on BECU's loan and gave me a excellent APR% off of the loan the his company . Though the whole process I love the way that Sonny and his team educated me on on a checklist of valuable information that I needed to know before and after the sale. Sonny and his team even help me to come up with a complete program that will protect my Subaru in every way for the next 7 years made my driving life carefree!!!!! Thank you so much for you outstanding customer service, knowledge and a smooth transaction.
Yolanda M.
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Outstanding professional customer service!
11/30/2016
Just bought a 2016 Silverado HD diesel, Chris was our sales person. This is the first dealership that I have ever done business with who has outstanding professional customer service! Not only did I get the exact truck I wanted for the price I wanted but also got a sales person who went above and beyond what was even expected.
Jorge O.
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We had a GREAT experience at this dealership
11/27/2016
We had a GREAT experience at this dealership. After months of car shopping at dealers all over western Washington, we finally made our purchase here. Ask for Alex - he was knowledgeable, easy going, and didn't pressure us at all. We couldn't be happier!
Michelle G.
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Jeramy Turner
11/27/2016
Salesman Jeramy is always such a pleasure to work with. We will be back.
Lonnie E.
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We would highly recommend David Jennings
11/26/2016
David Jennings! We visited another Subaru dealership in Shoreline, they were not willing to work with us, at all. We later went up to Roy Robinson Subaru in Marysville and after our initial visit, David kept in contact with us, keeping us informed of any special promotions and offering his assistance in purchasing the Outback we were interested in. When the time was right, we went in, sealed the deal with a minimum of effort, they inspected it, filled it with gas, David went through it thoroughly with us, and we drove home in our new car. We would highly recommend David Jennings at Roy Robinson Subaru in Marysville to anyone looking for a new/used Subaru.
Kim R.
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Ah-May-Zing!
11/25/2016
Ah-May-Zing! Our experience was amazing. We worked with Kelly. He was extremely pleasant, relaxing energy, easy-going, intuitive, accommodating, genuine, non-pushy, and was completely willing to work with my husband and I. Kelly made us feel comfortable, and he always checked-in to ensure we were feeling OK throughout our time there. It's pretty evident that he cares about what he does and is passionate about ensuring folks have a great experience and get what they want. He got us in and out as fast as we had hoped (signing paperwork was about 30 mins and orientation was about 30 mins for the car - they are brilliantly organized and efficient!), and was not only friendly, but also attentive to our individual needs. He never made us feel patronized or taken advantage of. He was to the point, yet, able to explain the depth and breadth we'd hope to learn about the various options for the Subaru we had wanted (i.e., Outback.) Completely happy with start, middle and end of car purchasing process. Will definitely consider going back, should we need another car anytime soon. Oh, and also, Kelly was extremely sweet to our 13 month old son - he even gave him an adorable little stuffed animal, which he adored.
Anna M.
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Friendly and easy going but very professional
11/21/2016
I bought a new 2016 Chevy Silverado 1500 Z71 from Bic Lothchomphou. By far the best car buying experience I have ever had, and I have had quite a few. He was willing to fight for the price I wanted for my trade in. Not only that, I was able to negotiate everything until I was completely happy.

Everyone at the dealership was friendly and easy going but very professional. I will not hesitate to go back and buy another vehicle in the future!

The only downfall was it took a little while to get into financing, but that just shows that no one could pass up the great deals that they have. I couldn't be happier with my entire experience!
Kyle N.
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Dave was awesome!
11/20/2016
Dave was extremely helpful in the process. He answered all my questions, and helped me find the right vehicle. Appreciated his demeanor. Wasn't pushy, I would recommend him and the dealership to friends and family.
Quinn
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I look forward to a long relationship with your dealership
11/16/2016
Before purchasing my first Subaru, I had a lot of questions to get answered. I reached out to one of my car salesman friends at another dealership and they highly recommended Roy Robinson Subaru and I can see why. Kelly Adams is the man! He was patient with me and answered all of my questions. At no time did I feel rushed or like I had to make a decision that day. The technology in the new cars can be a bit overwhelming, but Kelly took the time to explain it to me and make sure I was comfortable.

I am now the proud owner of a 2016 Hyper Blue CrossTrek Limited and I could not be happier!

Thank you Roy Robinson Subaru and Kelly Adams for making this experience such a positive one for me. I look forward to a long relationship with your dealership.
Al Kimbell
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2017 Silverado
11/13/2016
All is well, Great place to visit and shop. Roy Robinson Chevrolet well spend alot of effert to win your respect, and business. They have alot of good reasons to buy from them, one is the loaner car when service is required. I, like to shop local and feel like its my dealership .
MGS from Marysville
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Highly recommend
11/11/2016
Amazing service, made me a great deal and everything went fast and smooth. Nate Lugg helped me out in every single way possible and made everything work out perfectly. Also all the staff was very helpful. Highly recommend if your looking for to go in for any services!
Juan A.
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They will always have my business
11/11/2016
I have been doing buissness with roy robinson for about 5 years me and my wife purchase a used 2005 Subaru forester back in 2011 from Jeremy he took care of us and they fixed all the issues with the car at the time of purchase that were agreed on in the contract even when the sunroof damage was more extensive than originally thought they took care of it no problem. I am well versed in the car buying process and I chuckle at most of these reviews that portray the dealer did them wrong. It is not the wild west of car buying read your contracts and verify any promises made are in the paperwork when you sign. Anyways back on subject the forester we had was going to need a engine overhaul so we decided to upgrade to a newer subaru a used 2013 forester xt we ended up buying from a dealer in Bellevue because it is a hard to find car. After the purchase of the new car it needed some warranty work on the emissions system so i took it to roy robinson for the work. Unfortunately when i picked up the car i knowticed a substantial dent in the fender when i brought it up to the service department they took care of it no argument no questions they just handled it. They will always have my buissness
Russ H.
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I am excited about my Subaru Forester
11/10/2016
Rick Berg helped me through the process of buying my "new" car in a manner that made it enjoyable to me and got me just what I wanted. He listened to what I said and made the process smoooooth. Not only that, it was fun. The car had just come in and he had done everything that he said would be done to get it ready for me to drive off the lot as a satisfied customer. Go to Roy Robinson and see Rick Berg. They are both terrific!
Carolyn C.
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Kelly Adams made the sale!
11/9/2016
We returned to Roy Robinson thinking of replacing the Outback we purchased there in 1998. Kelly Adams expertly explained the new line of Subaru cars and gave us time and space to make a decision. We purchased a Certified 2015 Outback, using the Costco buying service. Very smooth transaction. Thanks, Kelly.
M.K. in Marysville
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I had a very good car purchase experience
11/6/2016
I had a very good car purchase experience with Alex Leonard for a '16 Subaru Outback. The experience was relatively quick and very professional. It does pay to do your homework before hand and then the process can flow much better. There was a bit of confusion with my trade-in but it got straightened out and in the end the overall experience was very positive.
Richard M.
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Thank you! Thank you!
11/6/2016
Thank you! Thank you! Ivar did a great job and working with us as we drove almost every car on the lot....to find the perfect Blue Cruze We Love it. Ivar was very patient with us and all our questions. Thanks again.
Penny M.
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We were only looking but ended up buying
11/2/2016
We started off thinking we were just looking but Jason P. let us test drive a truck right away. When we mentioned we were looking for certain features he took the time to 'build' what we wanted on the web site and came up with a price. We then worked out a price on the truck we had driven and ended up with more truck at a better price than we had expected. Everyone was easy to work with and there was no pressure. We would highly recommend this dealership.
Tom L.
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Purchased a new Winnebago View - Very pleasant experience
11/1/2016
We recently purchased a new Winnebago View RV from Roy Robinson RV. We had a very pleasant experience throughout our whole process. Our salesman Dominic Palmieri was great to work with , he was very knowledgeable and delivered on everything he talked about, we felt he truly cared about us as we went through the buying process. We made several trips to the dealership , Dominic came in on his day off to help us. When we took delivery of or our RV, Dominic introduced us to their service staff. The service staff spent a couple of hours with us explaining everything and showing us how to use many of the features of our new RV. During our walk through a couple of minor issues cropped up which were taken care of immediately. This was our second RV we have purchased from Roy Robinson RV, we recommend Roy Robinson RV, Dominic Palmieri and their complete staff, they made this purchase a very enjoyable experience.
Anton K.
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Roy Robinson Subaru was highly rated
10/24/2016
Roy Robinson Subaru was highly rated on Yelp, which is why I put it high on my list of dealerships to visit. I was looking for a used Outback, recent year, low mileage. I spoke with the salesman Sonny on the phone for some preliminary information, then met him at the dealership. He was informative, personable but businesslike, and gave helpful answers to all my questions. We took a ride in a nice used 2016 Outback and I liked the car a lot. I eventually bought an Outback that I especially liked from another dealer, but I'd rate Roy Robinson and Sonny highly for their professionalism and their ability to help me find the car I wanted, without the high-pressure tactics that I had feared when I started my search.
Don G.
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Great car buying experience
10/23/2016
Great car buying experience made it easy. Friendly staff all the way around.
Jason from Lake Stevens
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Nothing short of awesome
10/22/2016
Dominic Palmieri is nothing short of awesome! We ended up at the Roy Robinson RV lot after seeing a 5th wheel on line that we wanted to check out. Dom greeted us with a great smile and an attitude that made us feel like he was helping old friends. He was never a "salesman". He took all the time that we needed to answer our questions. After our purchase when we returned for the follow up appointments, he was there to greet us before introducing us to fellow associates. A true professional with a great sense of humor. Please ask for him when you are shopping for a new or used RV!
Lynette T.
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Wonderful Experience
10/21/2016
First time buying a vehicle, and they couldn't have made it any easier. Ivar was a great salesman and helped me with everything. He was extremely nice and very helpful.
Aiden J.
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New car
10/18/2016
This is the second Subaru I purchased from this dealer and I have not been disappointed!
Loretta
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Extremely organized and friendly
10/16/2016
Doc and the whole team were extremely organized and friendly. We got a fair value for our trade in and a great deal on our dream car. I was really impressed with how fast we were able to do all the paperwork. About half an hour for everything - what a difference an efficiency run dealership makes as the customer!
Laura S.
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We have never had a bad experience
10/15/2016
Chuck Bagi is the salesmen we dealt with. We have bought numerous vehicles from Roy Robinson Subaru, Chev, and RV. We have never had a bad experience. They are considerate, friendly and willing to work with you. We would recommend them to anyone and highly recommend Chuck as the salesman.
Dennis N.
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I highly recommend them!
10/15/2016
Dok Chang and Jake Hensrude were superb. Jake helped me get some information about a few of their used SUVs and he was off the next day and passed on my info to Dok who helped finish the deal. Truly honest guys who care more about making great lifelong relationships than simply making a buck off ya. The paperwork side of things was highly organized and quick. I felt the 'customer first' attitude was part of the dealership's culture as a whole. I highly recommend them!
Mike F.
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Purchased a Subaru Crosstrek
10/13/2016
This is my second car I have purchased from Roy Robinson in the past two weeks. They are professional, very knowledgeable and provide excellent customer going above and beyond from my first walk in the door to handing me my keys. I was very impressed with the presentation of delivering the car. The car was backed in a special site, washed and looking beautiful. All the details of driving the car was explained to me then . . . the glass door was opened, I started my car and drove away! Thank you for such a great and memorable experience!
Elizabeth L.
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I had heard nothing but good things about dealing with Roy Robinson Subaru and my experience completely supported that reputation.
10/10/2016
I purchased my Subaru Impreza two days ago after deciding I needed a car with more control on roads impacted by various stormy weather conditions. I was seriously considering two vehicles for this purpose, a Subaru and another model with hybrid capabilities as I have up to this point been a very satisfied owner of a hybrid (which I drove only on dry or wet roads because I owned a 4 wheel drive vehicle). Andrew Manseth responded to my inquiry through Costco and offered to help me with my search. Initially I was looking at the Hybrid Crosstrek. Meanwhile I investigated other models and when I got back to Andrew I admitted I was in a quandary about which way to go. He really helped me out by sending me lots of written and video information about the Subaru's from Consumer Reports as well as long range data about the gas and other costs of owning a Subaru over the long run compared to other similar cars. I really appreciated the time and effort he invested in helping me look at several different aspects of moving from a hybrid to an all wheel drive Subaru. I ultimately decided on the Impreza because I wanted to lower my initial investment, get the best mileage possible in a Subaru and C.R. gave it a high rating in several areas. There was no pressure just support to make the best decision for my needs. When I went into the dealership to actually buy the new car it was vastly different than my last experience buying a new car. We thoroughly compared all the features of the Impreza with the Crosstrek, drove the Impreza while Andrew pointed out all the capabilities while I tried them out. I believe I got a good trade in value on my hybrid and the overall experience did not seem like a slog of waiting and waiting but rather a comfortable streamlined experience which went by quickly. I had heard nothing but good things about dealing with Roy Robinson Subaru and my experience completely supported that reputation. I would recommend working with Andrew as he provided the best car buying experience I have EVER had. After buying my previous car, I dreaded having to go through that experience again. Working with Andrew and Subaru has changed my mind and I now know there is a great place to go for a positive and rewarding car buying experience! Plus I got a great car :)! Now my entire family (3 children and me) are proud Subaru drivers.
Laurie S.
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Treat them the way you like to be treated and they will take care of you.
10/10/2016
Even though I asked my dealer Andrew Manseth at Roy Robinson Subaru so many annoying questions before buying my vehicle, he was very helpful, courteous and friendly. He got pushy sometimes but I understand with the nature of the business.

They didn't have the vehicle I want on the lot but they were able to trade with another dealership. You have to live with the extra miles they put on the vehicle delivering it though.

Overall, I got the best deal in my opinion for my Forester but the deal was simple, no trade in, no financing, Etc. Very simple price break down, no surprises, no deception. It was pretty laid back. At Roy Robinson Subaru, Treat the dealers the way you like to be treated and they will take care of you.
Sung M.
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Extremely easy and straightforward
10/8/2016
They made the buying process of a used vehicle extremely easy and straightforward.
Sam K.
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Best car buying experience I've ever had!
10/7/2016
Salesperson Mike Kempter was informative, no pressure, pleasant, patient. Buying a car has lots of decision points to it these days, and Mike did a perfect job of balancing information with time for me to process all of it. I love my new subie and am feeling very confident and secure in working with this dealership.
Lee B.
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Staff was very polite, was not pushy and provided a good value
10/6/2016
It is a car dealership so of course there is some level of apprehension visiting. With that said the staff was very polite, was not pushy and provided a good value purchase. The waiting area while having shopwork done was very clean and spacious. Free popcorn, water bottles, coffee and tea while you wait.
Kevin M.
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This place is great
10/2/2016
This place is great, and Kelly Adams made the car-buying experience enjoyable. He was super responsive to email ahead of time, and when I arrived he had everything ready to go just as agreed. And he's just a really nice guy who is easy to talk to, and really seems to care about you. Thanks Kelly, and Roy Robinson! Glad I made the trek down to Marysville to buy my new Forester.
Neal T.
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This is the place to go
10/1/2016
Let me start out by saying; if you are looking for a car, this is the place to go.

I was taken care of by the whole team from walking on the lot just to look, all the way to driving away with a new car.

One of the sales experts, in particular, was named Michael Schuler. He was so knowledgeable on every aspect of that dealership and all the cars on the lot. Helped me find exactly what I wanted, knew every inch of the car, and made the process of financing and finally purchasing a car, easy and fun. I would recommend this rep to anyone.

All in all, I was well taken care of and plan to keep these new friends close! 10/10 all around. Go get yourself a new Chevy!!
Caitlin D.
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Great buying experience
9/30/2016
It's been almost twenty years since I've bought a car from a dealership. Dave Koshak at Roy Robinson Subaru in Marysville made buying the right car for my wife and I a very pleasurable experience. Dave took a lot of time to show their complete inventory of possible cars that would meet our expressed needs and price point. No pressure, just a sincere desire to find us a car that we would enjoy driving within our budget. Finance options, extended warranties, tour of the service facilities all done with a sincere effort by the whole staff to make our buying experience a pleasant one. I would highly recommend Roy Robinson Subaru and Dave Koshak to anyone looking to buy an automobile.
Oldrider
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Great Experience!
9/29/2016
Great experience! The staff was great! David and Philip were not pushy after test driving a few vehicles! Beverly who handled the final paperwork was great! Hands down, the best experience buying a car anywhere I have been! Went above and beyond! Would highly recommend!
Mike L.
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Roy Robinson Chevrolet
9/28/2016
My wife and I started looking at vehicles on Friday afternoon. We met Grant and test drove a pick-up. We discussed our needs and Grant said he would call in a couple of hours. He called and showed us two pickups that met our needs. We returned Saturday morning and was able to purchase the pickup we wanted. No high pressure sales which is greatly appreciated.
Ray & Harriet
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Totally enjoyable, fast and stress free
9/22/2016
I bought my first Subaru last weekend from Roy Robinson. Alex Leonard was my salesman and he was great to work with. Very knowledgeable and responsive and low pressure. I had been putting off buying a new car for years because of past high pressure experiences at other dealers. I found the experience of buying a new car at Roy Robinson's to be totally enjoyable, fast and stress free. I would recommend this dealership and Alex to anyone.
Jane S.
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Informative, with no pressure
9/19/2016
I entered the showroom with all the usual trepidation, just planning to learn more about the new Subaru Outback. Dok showed me around the inventory, outlining the various options. This was informative, with no pressure. We took a test drive, and I thanked Dok. He said why don't I prepare an offer that you can review? He came back with a fair price, no drama, or back and forth. I drove away with a car I really like.
Ival S.
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A big thank you
9/18/2016
A big thank you to Randy, Phil and the team at Roy Robinson. This is the best car dealership my husband and I have ever been to. Very friendly service! We bought a Chevy Silverado and we are so happy with how we were treated. After having the truck for 6 months we bought a Chevy Cruze and couldn't be more happy. Thank you for making our experience great!!!
A Google User
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I'll go back
9/15/2016
Painless, friendly, informative and overall not what I expected. No pressure, no hassles. Got what I wanted and what I needed. Great follow up as well.
TJ
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Amazing experience
9/13/2016
Amazing experience with Mike E. at Subaru! I'm a 25 year old female and went in to buy a new Subaru. Mike was honest and truly helped me find the best vehicle at the best price. He was not a typical "salesman". He was kind, funny, and caring. I really enjoyed working with him. I was very happy with the service. Recommend!!!
Alicia G.
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We will return
9/9/2016
Good people who care about their customers ... Our radiator blew on our 03 Tahoe ... They got on it right away and stayed within the time frame and price ... we will return
Robert C.
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3 vehicles bought. Great experiences.
9/7/2016
3rd car bought here. Truly enjoy working with Brian. Fun, high energy and very knowledgeable. The facilities are well kept and the staff looks professional without being stuffy or high pressure. I would highly recommend this Chevy dealership.
Wade from Snohomish
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Couldn't ask for more
9/6/2016
Andrew and the folks at Roy Robinson were great. This was a fast and pleasant car buying experience - and I don't like car shopping. I was out the door with a new ride in 5 hours. My sales person Andrew was direct, honest and super responsive- couldn't ask for more. I'd say I'll be back soon, but I'm so in love with my almost new Forester, I'm sure I won't be in the market for a new car anytime soon.
Rebecca C.
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My New Truck
9/6/2016
I bought my new truck from Roy Robinson Chevrolet, I had started looking late on day and stopped by about 15 minutes before closing Brian Russell was there and showed me several Silverado 4x4 trucks and arranged a test drive even tho it was past closing time. After I took the drive I told Brian it was my first day looking, he said when I was ready to buy let him know and he would do his best to find me exactly what I was looking for. No hassel, no pressure, a great buying experience. When I decided to buy I contacted Brian and after a few calls, a few emails and a few messages he found me the truck I was looking for at a price that was within the range I had quoted to him. The whole experience was quick, easy and trouble free. If I decide to buy another new car Brain and roy Robinson will be my first stop to see if they have what I want.
Larry B.
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Totally Awesome experience
9/5/2016
I bought my first Subaru (pre-owned) on 8/15/2016. I went in to 'just look' at what was available. Andrew Manseth really listened to everything I had to say. He changed my opinion about car salesmen!!!!

He answered ALL my questions, showed me every vehicle I requested. Explained every button I inquired about.

Andrew helped me narrowed down my 'likes' and then showed me 3 or 4 cars that fit the bill. After sitting in all of them I really zeroed in on the Forester. It had everything I wanted plus many additional options.

I decided to take it for a test drive and that convinced me that this was the car for me. I love the handling, the large windows. I ended up buying the Forester that Andrew suggested.

Andrew explained all my options for purchasing the car, and actually may it a very enjoyable experience. I am VERY VERY happy with my Subaru and would definitely consider buying from this dealership again.

Thank you Andrew for making buying a car fun!!!
Cher L.
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Have never had a negative experience
9/4/2016
My husband and I have worked with this dealership for our last couple vehicles, And we have NEVER had a negative experience. Each time our sales rep was Doug Patchett. We request him for any information that we need Because he always gets back to us. We always feel like his priority and he definitely goes out of his way to help. He's not pressuring you to by anything. I will always recommend Doug Patchett at Roy Robinson!
Amanda J.
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Purchased a new 2016 Subaru Outback
9/2/2016
We received outstanding treatment from salesman Mark Robinson. He was very enthusiastic, always courteous, easy to talk to, answered our questions honestly, and knew everything about Subaru cars. We especially appreciated his analytical approach to our specific needs -- showing us why the Subaru Outback was the car we should seriously consider buying. This was a wonderful buying experience for us. I can't say enough positives about Mark. Recommend you contact him if you want to buy a car from a first-class salesman at a first class dealership!
Kenn and Leslie K.
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Best car buying experience we have ever had
9/1/2016
My husband and I purchased a 2016 Outback from Roy Robinson Subaru on Friday August 26, from David Jennings. It was the best car buying experience we have ever had. We had been referred to him and then found out we already knew him. He went to school with our son. Everything was excellent service. Never felt pressured or rushed. Took his time to show us all the little things. Would return to him again. Thank you David!!!
Colleen S.
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Very Professional
9/1/2016
Great car buying experience and the service department is very professional. Overall excellent service.
Herbert R.
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2017 Subaru Outback 2.5 Limited
9/1/2016
Me and my wife recently purchased 2017 Subaru Outback 2.5 Limited. Both of us are happy for the purchase. But, the most of all, the customer service that we received was very positive experience. We felt confident what we were buying. Thanks to the seller Sonny for all the necessary help.
Daniel C.
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A pleasant, no pressure purchase experience!
8/27/2016
Phillip Nice was one of the most knowledgeable and tech-savvy representatives we've had the experience of working with (whom certainly lives up to his name). Not only did we get a great deal, the process from start to finish went quickly and efficiently. Definitely worth the drive to Marysville!
Paula R.
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I would certainly recommend Robinson Subaru and Dok Chang
8/22/2016
We recently purchased a 2017 Subaru Forester from Roy Robinson in Marysville, Washington. We were helped by sales representative Dok Chang, who is very personable, knowledgeable, easy to work with, and an outstanding customer representative for Robinson Subaru. We also enjoyed working with Fiona Klaus who helped us with all the paperwork for purchasing, trade-in, and licensing. Based on our experience, I would certainly recommend Robinson Subaru and Dok Chang to anyone considering the purchase of a new Forester or Outback.
Dave B.
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Kelly Rayson proved to be very friendly and helpful
8/19/2016
My previous experiences with car sales people is probably much like most folks' experiences. That's why I generally keep a car until I absolutely HAVE to start shopping around.

I had been looking for a small / midsize used pickup and when I saw the 2010 Ranger at Roy Robinson's Subaru lot, I was very pleased. Now, to deal with the sales guy!!

Kelly Rayson proved to be very friendly and helpful. Very knowledgeable about the truck and low pressure.

Well, we bought that Ranger that night. Kelly made it a very relaxed and pleasurable experience. I won't be so fearful of car salespeople as long as Kelly's working!
Randy T.
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I don't usually write reviews
8/18/2016
My wife and I just bought a used suv for our daughter and a Chevy Camaro for us, from Dave Koshak. I don't usually write reviews for my experiences with businesses, but this was no ordinary experience. Dave was very transparent with us and made us feel like he was on the journey with us! The suv was our daughters first car and he put a bow on it (literally)! He was simply awesome throughout the experience with both vehicles, taking photos and everything! If you're shopping for a vehicle take your business to Dave Koshak at Roy Robinson's, it's worth the trip!
Daniel M.
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Andrew Manseth
8/16/2016
I just purchased a '16 Subaru outback from Roy Robinson. My sales person was Andrew Manseth, and it was the best car buying experience I've ever had. Andrew was incredibly knowledgeable about his cars, did a great job hearing my needs in purchasing a car, and was responsive to all of my questions and concerns. There was no hard sell whatsoever, and after getting over my knee jerk paranoia of pushy car salesman, I grew to trust him completely. I had one sour experience in my dealings with the finance guy, which I found out about after reviewing my extended warranty contract. I voiced my gripe to Andrew, and the dealership immediately resolved it to my satisfaction. I was quite impressed with how they quickly they handled it, and made sure I was happy with the outcome. I wholeheartedly recommend Roy Robinson to anyone shopping for a Subaru, and definitely suggest you ask for Andrew. He's a car sales gem!
David L.
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Great service
8/11/2016
I had a very positive experience at this dealership. Everyone was very friendly and things went smoothly. They explained everything I needed to know about the new vehicle I am now leaaing. I would definitely refer family and friends to this dealership in the future. Good job!
Chris O.
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Excellent car buying experience
8/10/2016
Roy Robinson Subaru was an excellent car buying experience. Very clean dealership and everyone was very personable and polite. My Sales rep David Jennings was very polite, well spoken and knowledgeable about all Subaru vehicles I inquired about. I also feel I was treated fairly, no pressure and got an excellent deal on my new Outback. I would highly recommend and look forward to making my next purchase there when my new lease ends. Well done folks!
Greg D.
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Wonderful people
8/8/2016
My wife and I went into this dealership without knowing anything at all about RV's and came away feeling very confident and knowledgeable, to the degree that we bought a used, class A motor home with assurance that everything would be operational, that a mechanic would be available at anytime to assist us in an emergency. The staff here is just fantastic--upfront about all the pitfalls and pleasures associated with such a large investment. We have had the RV for several weeks, and have camped a few times. There was an incident with the fuel gauge not operating properly; but the mechanic was helpful and concerned enough to call back with information that we could use to get us underway. We would recommend Roy Robinson RV to anyone. Fair, sincere, patient...wonderful people. Thank you Roy Robinson!
Bob H.
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Purchase new Subaru
8/8/2016
Our Salesman Dok was very helpful, respectful and informative.
After we had purchased the car he led us thru the workings of the car. Very complete Nice experience.
Sue in Snohomish
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Wonderful experience
8/7/2016
Just had a wonderful experience buying our first new Subaru, after years of driving older cars. David Moir was awesome.
Ann V.
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Roy Robinson RV
8/1/2016
We just purchased our first travel trailer from Jason Murphy at Roy Robinson RV. Great experience from beginning to end. The whole transaction was very straight forward, he was helpful, quickly responded to our many questions and everything went smoothly and on schedule. We would definitely recommend Jason and Roy Robinson RV to anyone looking at buying a new Winnebago.
Liz D.
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Roy Robinson Chevrolet
7/31/2016
It was suggested to my wife and I to visit Roy Robinson Chevrolet in Marysville Washington as we were looking for a full sized heavy duty truck for my work. We met our salesman Nick Buckles who was very friendly and knowledgeable about the vehicles he was selling and very informative. We gave him our information on what we were looking for and how much we could spend. He did not one time try to sell us on a truck that was way over our heads, he stuck with our guide lines. This man was AWSOME !!! Nick and the staff worked very hard to make our dream a reality and needless to say we came home with the truck of my dreams !!! The staff at Roy Robinson bent over backwards to make our purchase a very wonderful experience. Most dealerships want to make the sale and move on, forgetting about the friendliness or courtesy but not Roy Robinson, they followed up and went above and beyond expectations. We were so happy and made to feel like family/ friends that we went back to buy a 2016 Tahoe which is currently in the works.
Please, do not pass Roy Robinson up if you are looking for a new Chevrolet or a good used vehicle. If you did you would miss out on one of the best experiences you could have !!!
Thank you again to Nick Buckles and staff - we'll be back, I guarantee it !!!!!!!!
Wes and Wendy W.
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Chevy Spark
7/30/2016
My experience with the Roy Robinson Chevrolet Dealership was wonderful. I went in to try out the Spark because it looked too small but it was in my price range. I was pleasantly surprised. Being my first new car I needed a lot of instruction on all the technology, my sales rep was very patient and kind. It all went very smoothly. I intend to buy my next car from them as well. After I got home there was something I couldn't figure out. I called the sales rep and he was very kind and new exactly what I was supposed to do. (to turn off the radio just open the door) .
Laurie H.
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Go to Roy Rob!
7/29/2016
Had a wonderful experience at roy rob with quality vehicles and staff.. all the used cars we looked at had a free carfax. Dok Chang was very respectful and honest and got us a killer deal on a subaru impreza. All staff treated us like family.
RachelleD
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An amazing experience
7/20/2016
Wow, buying my first Subaru was an amazing experience. I called three Subaru dealers in the area, none of whom had the model I wanted, but were willing to take a deposit to look for it.
I then called Roy Robinson and talked to Sonny Roberson, I asked if he had the model with the trim level I wanted and he said, "Do I? I have 5 of them!". So we drove down to see him, not only is he a nice guy with a big smile, but when we got there he had the exact car I wanted out in front ready to test drive. Sonny made buying the car so easy, no high pressure stuff, no stalling, asked us how we wanted to arrange financing and took care of it. Talking to the finance person is usually when you get the big upsell, not here, The young lady laid out the options and let us choose whether we wanted any of it without any pressure at all. I couldn't believe how nice everyone we met was, I've never had a car buying experience like this.

This is how car buying should be, we were in and out in less than three hours.
Thank You Sonny and all the other very friendly people at Roy Robinson Subaru, you've made a new customer very happy, and not just because of the great new car...
That Z. from Friday Harbor, WA
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Purchased 2015 Subaru Forester
7/17/2016
Thanks to salesman Sonny Roberson I now own a 2015 Subaru Forester. Sonny found the right vehicle for me and I couldn't be happier. Thanks to Sonny I had a great experience purchasing my vehicle from this dealer. I look forward to driving my SUV for many years to come.
Judy C.
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Roy Robinson Subaru Forester 2016 Touring
7/12/2016
Genuine friendly, hassle-free, non-rushed service that answered questions and provide test drive and clear explanations of features. We went in for a servicing and walked out with a brand new Forester we are delighted with. Zero percent financing was appreciated.
Michael B.
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2016 Chevy Cruze
7/5/2016
I went in with an Audi that was costing me too much in repairs in hopes to trade in for a used 2011 Cruze. I ended up leaving with a brand new 2016 Cruze. I was very satisfied with my salesman, Nate. He did everything he could to crunch the numbers to my satisfaction.
NrlsonCruze
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A breath of fresh air
7/1/2016
I went to several local car dealerships and I thought either I was too demanding and unreasonable or I needed to keep looking. Well, when I arrived at this lot, it was a breath of fresh air. I was finally able to purchase a vehicle without any issues. The sales staff were very friendly and helpful, and let me lead them to the car I wanted, at the price I felt was of value to me.

I think they really have a special thing going here, and I will be sending all my friends, family and co-workers (Boeing) to see them.

Although I haven't bought a car from them in 20 years, I will be coming back exclusively. Hopefully it will be under the same management when I do.
John J.
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Highly recommend
6/27/2016
Great selection, competitive pricing, comfortable facility, friendly, attentive, no pressure, and no drama. I almost didn't go because it's a bit of a drive for me, but they had a specific vehicle, and are a family dealership. Totally worth it! I highly recommend this dealership!
BigRed
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Andrew
6/27/2016
I had Andrew Manseth help me purchase a car and he was very helpful and personable as a first time car buyer at Subaru. Andrew helped put me exactly in the car I wanted at a price I could afford. Would definitely recommend anyone to have Andrew help them find a car they need and love!
Bri K.
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Awesome Car Buying Experience
6/26/2016
My experience was painless because Ivar Mejlaender was an outstanding salesman. He sold with patience and thoughtfulness without pressure. Within hours I drove home in a great car. A lifetime of hating shopping for a car was reversed by your dealership and salesman. I would recommend Roy Robinson any day.
Sheila F.
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Camaro
6/26/2016
Purchased a 2014 Camaro from Roy Robinson a couple weeks ago. Our salesman, Brian Russell was awesome and helped us get out of a car we really wanted to get out of. We will definitely go back for future purchases. We felt like they really care about their customers. Thank you!!! Love the Camaro, by the way.
Jan M.
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You won't regret it!
6/21/2016
I only just purchased my Subaru Forester here four days ago, so I'll edit in regards to future service in months to come. This review is based only on the sales/purchasing experience.

Which was EXCELLENT!

I'd run the gamut of salesmen for three days, from high pressure that made me extremely uncomfortable, to a guy who didn't seem to know a thing about the car he was selling, to a guy who didn't seem to care either way. I'd narrowed my list and began the hardcore devil's advocate research, looking for everything wrong with the cars I'd liked. That was when I kept seeing the Subaru Forester as alternatives, and decided after a very bad day to head out and make it my last test drive before deciding on a crossover.

David Moir was my salesman, and I knew I liked him almost immediately. He had a cheerful disposition, full knowledge of the stock, and a personable attitude that made you feel as though you had brought him along to test drive with you instead of one of their sales staff. In no time at all, we were on the road. There was no micromanaging of the route, and he seemed to know when to offer up information at just the right intervals, so you could experience the car without feeling overwhelmed or inundated by a "pitch".

My favorite part of his sales technique was that he made everything feel like it was a magic trick. Instead of telling me something, he'd hand me the keys and, like he was sharing a secret as a magician, say "Now touch the handle." And I felt like a child in wonder as the door unlocked without a key.

What's so silly about this is that, I've had keyless entry in my partner's prius for years, but because this would be MY car, I got to experience the possibility as though it were brand new. Literally, on the brand new car bit. But it made the experience a joy instead of a job, and we left that night with no lengthy pitch, just a brochure and his card, and his hope that he'd see me again.

Buying a car is a long and painful process. The negotiating, the paperwork, the financing, and by the time you get to all that you're still probably pretty exhausted from the other places you've been. But David was a dream. I truly felt like it was US in this together, not me against him. Like he was fighting for me, not against me. I also felt like he was excited for me getting this amazing vehicle, not just excited to be scoring a sale.

This is the experience I wish on everyone buying a car, and the good news is, they're selling some of the best cars in the market, so GO! Go now! Check out their stock, ask for David. Hope that you get Debbie in financing, as well! She's there to sell you on some additional insurance, which I didn't opt for, but they seemed to be pretty good deals. (I'd just hit my budget limit! Eek!) And she was just as delightful, really understanding when I guiltily told her no, I just couldn't add it on.

You won't regret it!
Stephanie B.
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Calm sensible approach
6/20/2016
I really enjoyed working with Roy Robinson Subaru. The calm sensible approach to the process for both sides. My sales rep asked us what we were looking to do, showed us, and then explained some options for us to consider. He spent time learning about the customer wants and needs, including informing the customer of the advantages of the vehicles they have that may fit their needs was refreshing. He showed like new used cars for comparison as well as new. They gave my wife and I time to make decisions. It was a low key friendly polite and professional experience. We made multiple trips and were able to explain our needs and wants. They worked with us on our trade in and understood our position and showed respect. We had a great experience. Thank you to David Moir!!
Facilities M.
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Great service
6/15/2016
We feel our experience with Roy Robinson was very positive. Dave was very professional and helpful. Always looking out for us and knowing we can trust him to sell us a reliable car that will need our needs.
Stanley and Barbara C.
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Went out of the way!
6/14/2016
This is a beautiful facility with salesmen that are not high pressure. They made leasing our first Subaru a great experience and we will definitely return. Loved the freedom that they gave to us in talking by ourselves and we even took a day to think about things. Mike called back with a better deal than we ever thought we could get. Thanks for making our experience a great one and we will be back! NO REGRETS!
Becky A.
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Kelly Adams
5/30/2016
My wife and I recently purchased a 2016 Outback with the assistance and un-pressured salesmanship of Kelly Adams. He answered all our questions with apparent well informed authority. He was good humored, calm and patient, something we (my wife and I) appreciate during such high stakes sales endeavors. We were probably 90% ready to sign for this car when we drove onto the lot; but after the test drive with Kelly, we knew it was time and our minds were made up. A day after the purchase we received a call from the dealership apologizing for having overlooked one form to be signed. The financial clerk was very sorry and apologetic, and offered to run the form to us at our home, many miles away. I was looking for any excuse to take a drive in my new Outlook, and said I would drive to the dealership instead. For my 'inconvenience' I was issued a free oil change voucher. Thank you Roy Robinson.
Bob H.
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Friendly and knowledgeable
5/29/2016
I just leased a 2016 Subaru Outback from Roy Robinson's... Initially went just to scope it out (was going to come back later to actually get a vehicle) as my 2013 Subaru Legacy lease was up. We managed to walk about 15 feet before Edie appeared. She was amazing! So friendly, knowledgeable and there to be helpful, not pushy! Together we found the perfect vehicle and did a little initial paperwork. I then came back 2 days later to do the rest of the paperwork and to pick up my new car. I'm not sure if that's normal protocol or because I had to remove the added roof rack and Thule on my Legacy, but it was perfect. I didn't walk out of there 3 hours later, annoyed and not excited about my new vehicle because I was just tired. Kara, who helped with the finances, was still smiling (it was about 7:30pm on a Friday by then) and was great. Edie even offered to take a picture of me and my new ride. thank you Edie and Kara!
Hannah B.
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Melissa P.
5/27/2016
Kelly was easy to work with, more than accommodating and went out of his way to change his schedule to work with me. He is easy to talk with and very much a low-pressure, observant, and pleasant guy who I find quite relatable. I have known and been buying autos from the sales manager, Heath Bower, for years. Heath has always taken great care of me from signing until its time to move on to the next ride. He proactively follows up and takes care of people from signing through years of ownership, well beyond the initial sale agreements. This was yet again another smooth transaction. Heath was extremely patient with my many, many questions and talked through various scenarios with me to help me find the outcome best for my family and I. I do believe this may have been the smoothest experience yet. Thanks all!
More than accommodating
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WOW
5/27/2016
Without going into too much detail all I can say about Roy Robinson Chevrolet is WOW. I'm as hard to please as any customer they have ever had. Had a part replaced on my GMC 2500 a little over a year ago and the part failed. All I could think was "what is this going to cost me now".

I picked up the truck yesterday and " no charge" . I was told that there was nothing I did to cause the failure and that GM stands behind their parts.

It is very refreshing to find a dealership that treats you so fairly. All I can say is "Thank you Butch, you and your crew are the best".
Jim R. from Snohomish
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Great buying experience, great people, great facility
5/23/2016
Ivar was great to work with. I found him to be very friendly and very professional and it was obvious that he wanted you to have a great buying experience. Ivar was very knowledgeable and sincere in his attempt to make this an enjoyable experience. I took his card and I am sincere in saying that if I can steer anyone his way to purchase a vehicle, I certainly will. Thanks a lot Ivar!
Rick W.
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Good service!!! No pressure salesman
5/22/2016
Good service, salesman was very knowledgeable and friendly. Wasn't pushy at all.
James2507
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Review for David Moir
5/19/2016
Love our car. Everything was great. Very courteous.
Ted and Joyce from Lk Stevens
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Not bad Service
5/19/2016
I will give these guys a fair review. to be honest I was looking for a second car that is not a daily driver but I am happy with what I picked up from them. Nick was awesome and went to bat for me when I asked him to ( keep fighting for your customers Nick that is how people want to be treated and you did a good job )
Scott D.
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Our first Subaru
5/18/2016
This was our first Subaru and our first big car purchase in years! Their sales rep Dok Chang was thorough, courteous and very well informed. He made sure we got the vehicle we wanted and helped us through the entire sales process. I recommend anyone who is looking to buy a Subaru in the Seattle area to go to Roy Robinson in Marysville, WA.
John from Seattle
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Alex Leonard was fantastic!
5/16/2016
Alex Leonard was fantastic! I gave him a list of things I wanted in my Subaru Forester and he met my criteria and more. The transaction was pretty much in and out and took no time. He went above and beyond to make sure I was satisfied & wasn't a typical "pushy salesmen." He talked to me like an normal person and asked plenty of questions to understand my needs. Make sure you ask for him the next time you're buying a Subaru from Roy Robinson!
Kylie E.
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Our 2nd Subaru
5/14/2016
Never have I had a better way of purchasing a car. Our salesman David Moire was easy to talk to. Explained all benefits and upgrades on our new 2016. Just wish had more color choices. But that is all such a little thing. Because I got the car with all I wanted. Christina our financial advisor was easy to work with. Making all those pages of signatures fun. It does feel like a small family business who is there to help you find the right car. Not that hard pressure sales no matter what to sale you a car when you leave.
Laurag
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Very attentive
5/5/2016
I came into Roy Robinson Subaru just to test drive a car but was welcomed and treated great so i bought one. Sonny, my sales person, was awesome. He was straight forward about price and what my trade in was worth and why. He was very attentive to me while i waited for the financing to be approved and at the end walked thru the car step by step showing me every feature. I will definitely buy there again!
Jeffrey M.
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Took great care of us
5/1/2016
Our salesman Bic was great, really went out of his way to get us a great deal. He took great care of us. The sales manager was wonderful and made buying the vehicle very comfortable. I enjoyed not being bullied by them.

Buying the car took a while, and they were kind enough to let me sit in a private office so I could nurse our new born.
Anna G.
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Great experience with no pressure
4/27/2016
I recently purchased a new Silverado and worked with Randy. Great experience with no pressure to purchase and I was shown exactly what I was looking for in the price point I wanted. A nice added perk was that he suggested that I have the entire family (dog included which is shedding like crazy) go for a ride to ensure that the vehicle was going to work or not. Thanks!
Robert C.
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Non-aggressive and informative
4/18/2016
David Jennings was my salesman at Roy Robinson- he introduced himself and quickly understood that we were informed buyers looking for my first new vehicle. Rather than attempt to upsell David showed us the car on the lot that most closely represented my few asks and we immediately went inside to work out the details. David was non-aggressive and informative throughout the process, providing transparency in what he could. We were up front that we were looking at other vehicles but thought the forester was the most economical choice. Rather than degrade the other brands we spoke of as other salesman had done at Rairdons, David acknowledged the several positives and wished to make me purchase a vehicle that I wanted and fit my needs. I told him that the vehicle sells itself and the reason we bought on the spot was the friendly attitude and professionalism from start to finish. I would be happy to refer anyone looking for a Subaru to David and by proxy the Roy Robinson dealership and will do so as the opportunity arises. David has offered to be a resource for any questions I may have about the vehicle etc. in the future and thanked me time and time again for my business. Beverly helped with the financing piece and was extremely honest, transparent, and informative. She didn't push any sale or affect my judgement on additional warranty purchases and was a pleasure to work with. It's people like those employed at Roy Robinson that give the car buying experience and business a good name.
Mike C.
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Happy!
4/17/2016
I was pleasantly pleased with my visit to Roy Robinson Subaru. I knew I wanted my second car purchase ever to be a Subaru but I was still scared as all-get-out to make such a large decision; to buy something so new. I decided to make a Saturday of visiting Subaru dealerships in the Seattle area. Roy Robinson was my 3rd stop that day and I had already kinda settled on the idea I would return to my first stop that day in Auburn. I knew I wanted something certified/pre-owned with a warranty but had thought i couldn't afford that. What I was going to settle on didn't compare to what Roy Robinson made happen for me! I was helped by Michael Kempter, who in a fatherly way helped me make my decision. After a long day shopping I was still having a hard time explaining what I knew I wanted and what I knew my options were. Michael seemed to get that. He assisted me in coming to a decision that I felt good about. I will also say that he made a true and real effort to help meet my needs. I thank the whole staff that assisted me that day. They were full of smiles!
1st Time Subaru Owner from Sequim, WA
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Buying made easy!
4/15/2016
David Moir made our buying experience low key and easy. Carol in finance was great (even though the extras were not something we chose) she was both pleasant and professional. All of the folks there were helpful and professional for that matter and the Service Dept facility looks like a great place to hang out! While we (hopefully won't need a new car for a while, we will come back here when we do. Thanks!
Doug from La Conner, WA
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We have always received great service at Roy's
4/09/2016
We have always received great service at Roy's and have recommended your dealership to friends and family.
DeOliveira Family
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This car buying experience was very different
4/8/2016
Just bought a Subaru Outback and I have to say this car buying experience was very different from previous experiences elsewhere. Jason Peterson is so great to work with - I am very analytical when it comes to big purchases. I take my time (more than a month in this case), analyze my options, check things out, compare features and costs. He was so patient, answered all my calls and questions and spent time with me several times. I never felt pressured and had all the time I wanted to figure out exactly what I wanted. I will recommend this dealership and Jason Peterson in particular to anyone who asks.
Sue V.
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Made it easy to get into a new car
4/5/2016
I wasn't planning on buying a new car, but Dok Chang made it easy to get into a new car I could afford. He wasn't pushy, and was very helpful and took time to explain how things work. The best experience with him as a salesman other then in past purchases. This was a great, no pressure sale.
Sue L.
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Excellent Experience
4/4/2016
The buying process went smoothly and there were no high-pressure sales games. I found a car I like, got a good price on my trade-in, and an excellent finance rate. It was pleasant to be treated as a person, rather than a statistic. I was attracted to this dealership because they had actual car prices on their web site, rather than "contact us for price". Plus, they had Impalas in stock. I will certainly shop here again.
Controltech
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